As Canada’s longest-running restaurant chain, White Spot and Triple O's Restaurants served more than 17 million guests last year. But since the world nearly stopped in March 2020, Vice President of IT Shauna Begley has been tasked with finding innovative solutions to keep burgers and shakes a part of people’s everyday lives. 

In this episode we’re taking a deep dive into the new user experience of dining out. What design innovation will result in a safer date night? Or, will we still be eating outside, next to a heat lamp all winter long? 

From AI in the kitchen to the sudden rise of QR codes, feast your ears on a cornucopia of culinary digital transformation.   

Featuring: 

Shauna Begley, Vice President of IT at White Spot and Triple O’s 
 

Special appearances by: 

Almir Pervan, Senior Manager of Microsoft Programs at Softchoice 

Michelle Blom, Talent Advisor for Campus & Territory Sales at Softchoice 

Michael Bertrand, Digital Marketing Manager at Softchoice 

Justin Hane, Director of Brand and Communications at Softchoice 
 

The Catalyst by Softchoice is the podcast that is shining a light on the human side of IT leaders and reframing our relationship with technology.  

 
Are you a leader in the IT space? Read more on Softchoice’s Innovation Executive Forum, an exclusive, members-only community of over 400 senior IT leaders across North America. 

The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.