In this program, Curt  Muhammad from University of Washington Harborview shares his insights on how Harborview Medical Center leadership established a respiratory protocol that included staff training for social determinants of health. The effort would generate better results for those patients and better effectiveness for the staff.

Guests:

Curt Muhammad, RRT, MSW

COPD Case Manager

Harborview Medical Center

Resources:

Watch the COPD Chronic Care webcast here for additional details.

For more information, email [email protected]

Show Notes:

[00:00 – 01:25]  Establish respiratory protocol for COPD patient

[01:25 – 02:39]  Need for staff training

[02:40 – 04:26]  Alleviating staff concerns and training for social determinants of health

[04:27 – 04:39]  Seeing the benefits of the training for staff and patients

[04:40 – 07:45]  Other positive results from the protocol

[07:46 – 08:34]  Harborview leadership gained valuable insight

[08:35 – 09:50]  Patients taught everyone a bigger lesson

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