Quality and clinical outcomes improve when healthcare systems are built on strong and cohesive quality structures. Dr. Matthew McCambridge, Chief Quality Officer at Lehigh Valley Health Network, joins host Amber Hanser to explore findings from a Vizient benchmarking survey that reveals the positive impact of system quality executives on clinical performance. He shares practical strategies for aligning governance and organizational priorities highlighting how leading through influence can strengthen both clinical excellence and financial stability.

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AI is advancing rapidly in the healthcare space, raising important questions about how it will be used responsibly and effectively. Host Courtney Furrow White is joined by Sarah Pollet and Julia Bongiorno from UCSF to explore the evolving role of AI in clinical environments. Together, they break down the development of UCSF’s IMPACC framework, a platform designed to evaluate and guide enterprise AI implementation. The conversation dives into what it takes to make AI safe, reliable, and trustworthy, not only for patients, but for the frontline staff who rely on these tools.

Guest speakers:

Julia Bongiorno, PMP, MSHC

Sarah Pollet, MPH

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Mortality is often viewed as a key indicator of the quality of care in a healthcare organization, and something that most organizations are working to improve upon.

Through Vizient's work with national organizations all working to improve mortality, key lessons learned have emerged that can help organizations improve mortality within their facilities. Shannon Hale Senior PI Director of Performance Improvement Programs at Vizient joins host Nicole Spatafora, AVP, Performance Improvement, Vizient, to discuss mortality improvement.

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Show Notes:

[00:47 – 02:48] Why it is so important that healthcare facilities look at mortality

[02:49 – 04:24] Getting C-Suite buy in

[04:25 – 07:36] How organizations can get their frontline engaged

[07:37 – 08:58] What happens if you don't have engagement at the C-suite level or frontline level

[08:59 – 10:55] Sustaining change

[10:56 – 12:15] PI Mortality future plans

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Value analysis empowers health systems to make strategic, evidence-based decisions to optimize patient outcomes and reduce costs. Host LaTammy Marks and guest Nicole Schmidt talk about the power of value analysis in healthcare. Nicole shares how her team built a structured process that emphasizes stakeholder engagement, data integration, and continuous improvement at the University of Kansas Health System.

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Patient immobility can lead to serious complications such as muscle loss, blood clots, depression and loss of independence. However, without proper training and support, many healthcare workers feel it is unsafe to mobilize patients. Host Laura Hoffman is joined by Nancy McGahn, enterprise safety mobility manager at Intermountain Health, to discuss "Mobility is Medicine." They explore how the Safe Mobility Program integrates fall prevention, safe patient handling, and mobility strategies to improve outcomes. 

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Hospital mergers and acquisitions can be both transformative and complex, requiring careful alignment and integration of systems. In this episode, host Thomas Sauls speaks with Ed Moore, President of UMass Memorial Harrington Hospital, and Eric Alper, Chief Quality and Clinical Informatics Officer at UMass Memorial Health, about the successful acquisition of Harrington Hospital. They share insights into the integration process, from transitioning to a unified electronic health record system to enhancing financial and quality performance while preserving organizational culture and community-focused care.

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Eric Alper MD

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Workplace violence in ambulatory care settings presents unique challenges due to open access, isolated locations and limited security resources. Jennifer Rodgers, Chief Nursing Officer at UCHealth University of Colorado Hospital, speaks to our host, Maha Siddiqui, about effective strategies for preventing and managing risks. Jennifer shares her experience developing key interventions, including AI-driven communication tools and her role supporting both staff and patients. 

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Jennifer Rodgers: [email protected]

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In this episode Dr. Lauren Williams, Patient Safety Manager at AHN Wexford Hospital, shares valuable insights from her hospital's efforts to improve sepsis care. Speaking with host Shannon Hale, Lauren highlights the critical need for enhanced compliance with SEP-1 sepsis care bundles, tackling challenges like high readmission rates and resource constraints. She discusses innovative strategies, such as providing real-time feedback to emergency departments and inpatient teams to drive improvement. 

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Show Notes:

[1:12] Dr. Lauren Williams discusses entering Vizient’s Performance Improvement Collaborative to understand how other healthcare systems are addressing sepsis challenges

[1:59] Goals for joining the collaborative and information shared across the board

[3:13] The importance of using data to improve outcomes for sepsis patients and how it leads to meaningful process changes

[4:35] Dr. Williams explains how her hospital was able to overcome significant barriers and navigate challenges despite working with limited resources

[5:13] Celebrating some of the greatest successes, including improved compliance, reduced readmission rates and lower mortality rates

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Dr. Lauren Williams’ email: [email protected] 

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More than 200 medical journals identified climate change as the greatest global threat.  In this podcast, UW Medicine describes how focusing on environmental sustainability improved their vendor selections, supply chain flow, patient care and saved them hundreds of thousands of dollars.

Guest speakers: 

Gabriella Henkels

Louise Simpson, MHA

Host: 

Show Notes:

[1:34] UW Medicine’s green team and their purpose

[3:45] Determining environmental sustainability opportunities

[6:00] What teams to include and how to get leadership buy-in

[7:45] Establishing goals

[8:30] Environmental sustainability success stories

[12:50] Lessons learned

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Contacting Knowledge on the Go: [email protected]

To learn more about Vizient’s Environmental Sustainability program contact: [email protected]

Another podcast on this same topic: Go Green: Why your healthcare system should be engaged in environmental sustainability: https://knowledgeonthego.podbean.com/?s=go%20green

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Hospitals are in the business of improving care and want to keep patients safe and have a satisfied workforce. More creative staffing models are emerging, and hospitals are focusing on more advanced training of non-licensed nursing personnel (unlicensed associates) to perform tasks previously relegated to nurses. Nurses have the capability and responsibility to delegate. With effective teamwork, patient outcomes can improve as nurses are freed to work at the highest level of their education and experience.

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Show Notes:

[01:21] Nursing Operations at Unity Health

[02:00] Comprehensive delegation training: components and oversight

[03:50] Putting the training program together

[05:41] Tools and sessions

[08:07] Advice to other organizations about nurse delegation

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Contacting Knowledge on the Go:

[email protected]

Amber’s email: [email protected]

Michelle’s email: [email protected]

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