In the wake of COVID, the nation’s health care organizations are experiencing staffing shortages, burnout and other workforce challenges. Health leaders are turning to innovation, technology and alternative staffing models to address these challenges. Vizient’s Principal of Clinical Workforce Strategy, Dr. Jacqueline Herd, joins us to discuss ways health organizations can improve efficiency, workforce optimization and redesign their models of care.
Jacqueline Herd, DNP, MSN, RN, NEA-BC, FACHE
Principal, Clinical Workforce Strategy
Amber Hanser, MHA, CPHQ
Senior Program Director
Performance Improvement Programs
[01:24] Dr. Jacqueline Herd’s background
[02:47] The need for new models of care to handle shortages and to compete with retail
[04:55] Reimagining workflow involves redesigning how work is done and how to make it more efficient so we stop burnout and exhaustion
[05:27] Models of care that make work more efficient
[08:05] Working top of license and certification
[10:21] Integrating the community care worker into the care team
[12:16] Understanding what a licensed practical nurse (LPN) can do helps them work at top of license
Vizient Nursing Workforce Intelligence Report: Click Here
Contact Knowledge on the Go: [email protected]
Jackie Herd’s email: [email protected]
Amber Hanser’s email: [email protected]