Similar to residency programs physicians and other healthcare disciplines undergo, these programs give recently graduated nurses the support and learning opportunities to smooth the transition from novice to competent clinicians, while providing valuable peer and mentor support; keys that also address turnover.

Janine Lindgreen, nurse residency coordinator, and Dawn Profit, staff development specialist, both of University of Kentucky, Albert B. Chandler Hospital join Host LaTammy Marks to discuss what healthcare organizations can do to improve their new nurse graduate journey, utilizing the Vizient American Association of Colleges of Nursing, or AACN Nurse Residency Program, also NRP, and how they can increase the use of evidence-based practice while focusing on continuous performance improvement.

Guests:

Dawn Profit

Moderator:

Show Notes:

[02:56 – 04:39] How University of Kentucky operationalized the NRP

[04:40 – 06:55]  A performance and improvement project done by the nursing residents and how a process improved as a result of this work including evidence-based practice

[06:56 – 10:01]  Ways that University of Kentucky utilizes the NRP to monitor retention

[10:02 – 11:44]  Describing the quarterly scorecard and why focusing on  nurse retention is important to monitor on the scorecard for your organization

[11:45 – 14:23]  How participation in these PI Collaborative supports the NRP

[14:24 – 16:20]  What has contributed to the overall success of their NRP

[16:21 – 17:29]  Advice for organizations that are starting a NRP program to shift their focus to retention of nurses, especially new nurses

For more information, email [email protected]

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Care is moving outside the hospital at a faster and faster pace. Due to  payer mandates, shifts in sites of care to locations outside the hospital will bring an additional 18 percent expansion of patient visits to physician offices and outpatient facilities by 2032. Strategies for home infusion will play a big role in this shift as well. Currently, over 550 medications are available for home infusion. On this episode, two leading experts will detail their successful home infusion strategy at their organization.

Guests:

Brett Benfield

Moderator:

Show Notes:

[01:35] Fairview Pharmacy Services and home infusion

[03:06] IVIG Stewardship Program

[04:13] Process to establish patients in home infusion

[05:25] Pharmacist involvement

[05:50] Getting buy-in from colleagues

[06:58] Impact on patients

[08:12] Looking to the future

[08:39] Take-aways from the program

Resources:

Contacting Knowledge on the Go: [email protected]

Jim’s email: [email protected]

Alicia’s email: [email protected]

Brett’s email: [email protected]

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Recent studies have demonstrated that sepsis patients have a much higher readmission risk than other common conditions such as heart failure, heart attacks, and pneumonia. The National Institutes of Health states that sepsis is a substantial healthcare burden, accounting for 6.2% of total hospital costs in the United States.

Shannon Chase Weck, Performance Improvement Specialist and Sepsis Coordinator at Houston Methodist West in Texas joins Host Shannon Hale to discuss share their work to decrease sepsis readmissions.

Guests:

Moderator:

Show Notes:

[00:58 – 01:24] Looking at Sepsis as an organization

[01:25 – 02:30] Organizations approach to sepsis readmissions

[02:31 – 03:09] Grand Prix theme and outcomes

[03:10 – 04:58] How they have sustained improvements

[04:59 – 06:15] The barriers

[06:16 – 07:23] Ah-has to share

For more information, email [email protected]

Change management is a term bandied about a lot in industry as a whole and in the health care industry in particular. Yet, organizations struggle in carrying it out and few seem to see lasting results from their efforts. In this episode, two industry leaders in change management share principles to make your change management initiatives succeed.

Guest speaker:

Kimberly Kisner, MBA

Moderator:

Show Notes:

[03:04] Defining change management

[03:46] Leading change

[05:35] Change fatigue

[08:47] Leading practices in change management

[10:22] How organizations should approach change management

[13:50] Communicating in times of uncertainty

[18:31] Sustaining change

[20:16] Start at the beginning of the process—steps to take

Links | Resources:

Contacting Knowledge on the Go: [email protected]

Amber’s email: [email protected]

Dwayne’s email: [email protected]

Kimberly’s email: [email protected]

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Many issues facing our healthcare systems, such as rising costs, staffing shortages, supply chain disruptions, why should sustainability be top of mind for healthcare organizations and what they how can they improve their sustainability journey.

Rebecca Hou, Environmental Sustainability product advisor for Vizient joins Host LaTammy Marks to discuss this important issue.

Guests:

Rebecca Hou

Environmental Sustainability Product Advisor

Vizient

Moderator:

LaTammy Marks

PI Program Director

Vizient

Show Notes:

[01:23 – 02:19]  Rebecca’s role at Vizient

[02:20 – 04:18]  Why environmental sustainability should be top of mind in healthcare

[04:19 – 05:32]  Health risks our patient populations can face

[05:33 – 07:00]  Hospitals focus on increased health risk utilization to improve sustainability

[07:01 – 08:44]  How organizations are contributing to the environmental risk

[08:45 – 10:35]  What healthcare organizations can do to decrease emissions

[10:36 – 12:05]  The number one thing that organizations can do to start focusing on sustainability

For more information, email [email protected]

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We have a Workplace Violence Survey underway now. The survey consists of 9 questions related to 4 outcome metrics. The deadline to submit data is August 18, 2023. If interested, please contact [email protected]

Closing out Workplace Violence Awareness Month, Lindsay Mayer and Heidi Boehm deep dive into protocols and procedures for dealing with the aftermath of a violent event.

Guest speaker:

Moderator:

Show Notes:

[01:02] Survey employees to learn how supported they feel.    

[02:59] Awareness campaigns help reduce workplace violence.   

[05:39] Implement a comprehensive and standardized debriefing process.   

[08:37] Simply checking in with staff, post-event, is a powerful tool.

[09:50] COVID has impacted the launch of a post-event leadership guidebook.    

[11:02] Routine, ongoing data collection is very important.

[12:29] Leaders must be equipped with the necessary tools.

For more information, email [email protected]

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We have a Workplace Violence Survey underway now. The survey consists of 9 questions related to 4 outcome metrics. The deadline to submit data is August 18, 2023. If interested, please contact [email protected]

Continuing the discussion for Workplace Violence Awareness Month, Lindsay Mayer, Rick Litzinger, and Dan Hunnisett explore the importance of building a solid foundation for staff education and training programs around workplace violence.

Guest speaker:

Dan Hunnisett

Moderator:

Show Notes:

[01:26] Education is foundational in addressing workplace violence, so it is vital to assess your organization’s training gaps and educational needs.    

[03:00] Strong training programs include several key components.   

[03:54] Altru’s multi-tiered training curriculum.   

[07:09] The challenges and successes of virtual learning, as experienced during the pandemic.

[08:44] Surveys are extremely important in understanding your organization’s culture of safety, as well as education needs and preferences.    

[11:01] Recommended to strengthen your training program: Data collection and cross-discipline strategic partnerships.

For more information, email [email protected]

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We have a Workplace Violence Survey underway now. The survey consists of 9 questions related to 4 outcome metrics. The deadline to submit data is August 18, 2023. If interested, please contact [email protected]

In recognition of Workplace Violence Awareness Month, Lindsay Mayer, Mark Reed, and Diana Scott discuss the latest workplace violence statistics and the trends organizations are facing within the industry.

Guest speaker:

Diana Scott

Moderator:

Show Notes:

[01:53] Workplace violence has increased continuously throughout 2020 and 2021.

[02:49] The pandemic is a major contributing factor.  

[04:30] The workforce shortage has impacted organizations.  

[05:38] The Joint Commission has released new requirements for 2022.

[08:24] Organizations are implementing unique and innovative strategies.   

[10:55] Leaders can aid in addressing and preventing workplace violence.

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More and more, healthcare organizations are focusing on Advance Care Planning as a best practice for treating patients with multiple chronic conditions. This approach can be particularly beneficial in working with patients who have exhausted treatment options and approach end of life. On this episode, two clinical leaders from The Hospital of the University of Pennsylvania discuss their approach to Advance Care Planning.

Guest speakers:

Rachel Mea, MSN, RN, OCN

Clinical Practice Lead

The Hospital of the University of Pennsylvania

Erin Lightheart, MBA

Master Improvement Advisor

The Hospital of the University of Pennsylvania

Host:

Shannon Hale, MHA, RN, CPHQ

PI Program Director

Vizient

Show Notes:

[00:23] Advance Care Planning defined; rationale for this approach

[01:09] Origins of initiative at Penn Medicine

[02:03] Starting point

[02:49] Avoiding moral distress among clinicians

[04:00] Improved communications

[05:10] Challenges

[06:07] Outcomes

[06:47] What’s next

[07:29] Feedback; relevance to families

Links | Resources:

Contacting Knowledge on the Go: [email protected]

Shannon’s email: [email protected]

Erin’s email: [email protected]

Rachel’s email: [email protected]

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Most hospital patients spend over 80 percent of their stay in the bed. Immobility contributes to higher lengths of stay, increases in falls, pressure injuries and new nursing home placements. All of this reduces overall quality of care and patient satisfaction. On this episode, we examine a health care organization that has embarked on a journey to reverse this trend by getting patients up and moving all across the hospital. ThedaCare participated in the Creating a Culture of Mobility Collaborative, and we’ll provide the details on this podcast.

Guest speakers:

Kelly Parish, DPT

Physical Therapist

ThedaCare

Amy Shadick, RN, BSN, CV-BC

Inpatient Rehabilitation Unit Manager

ThedaCare

Host:

Laura Hoffman, DNP, MSN, RN, CPHQ

Performance Improvement Program Director

Vizient

Show Notes:

[01:26] Empowering patients by improving their handling

[02:10] Story of bariatric patient who became mobile

[02:58] Use of Bedside Mobility Assessment Tool (BMAT)

[03:36] Training in patient handling: didactic and hands-on

[05:45] Meaning of safe patient handling; equipment used for initiative

[07:03] Details and impact of hands-on training: 3 fewer nursing injuries, 10 fewer falls

[08:56] Mobilizing patients and effect on falls

[11:20] Metrics on new program

[12:09] Future plans and partnerships

Links | Resources:

Contacting Knowledge on the Go: [email protected]

Laura’s email: [email protected]

Kelly’s email: [email protected]

Amy’s email: [email protected]

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