Sign up to save your podcasts
Or
Share Workplace violence in the ambulatory setting
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Workplace violence in the ambulatory setting
Workplace violence in ambulatory care settings presents unique challenges due to open access, isolated locations and limited security resources. Jennifer Rodgers, Chief Nursing Officer at UCHealth University of Colorado Hospital, speaks to our host, Maha Siddiqui, about effective strategies for preventing and managing risks. Jennifer shares her experience developing key interventions, including AI-driven communication tools and her role supporting both staff and patients.
Guest speaker:
Jennifer Rodgers, DNP, ACNP-BC, FAANP
Chief Nursing Officer
Assistant Professor, Pulmonary/Critical Care Medicine
University of Colorado Hospital
UC Health
Host:
Maha Siddiqui
Fellow, Performance Improvement Programs
Vizient
Links | Resources:
Contacting Knowledge on the Go: [email protected]
Jennifer Rodgers: [email protected]
Show notes:
[0:55] Ambulatory care includes in-person, electronic, and phone interactions, each with unique workplace violence challenges
[2:49] Advocating for patients and staff helps improve safety and understanding
[3:30] Behavioral Emergency Response Team (BERT) model created for rapid response strategies to manage crises
[5:37] Scripting and decision tools help the staff handle patient aggression
[7:05] AI filters supports de-escalation and strengthens staff boundaries
[8:58] Analyzing frontline cases helps identify causes and improve patient support
[10:16] A workplace safety toolkit provides triage protocols and de-escalation strategies
Subscribe Today!
Apple Podcasts
Spotify
Android
RSS Feed
View all episodes
By Vizient Performance Improvement Collaborative
4.6
1010 ratings
Workplace violence in ambulatory care settings presents unique challenges due to open access, isolated locations and limited security resources. Jennifer Rodgers, Chief Nursing Officer at UCHealth University of Colorado Hospital, speaks to our host, Maha Siddiqui, about effective strategies for preventing and managing risks. Jennifer shares her experience developing key interventions, including AI-driven communication tools and her role supporting both staff and patients.
Guest speaker:
Jennifer Rodgers, DNP, ACNP-BC, FAANP
Chief Nursing Officer
Assistant Professor, Pulmonary/Critical Care Medicine
University of Colorado Hospital
UC Health
Host:
Maha Siddiqui
Fellow, Performance Improvement Programs
Vizient
Links | Resources:
Contacting Knowledge on the Go: [email protected]
Jennifer Rodgers: [email protected]
Show notes:
[0:55] Ambulatory care includes in-person, electronic, and phone interactions, each with unique workplace violence challenges
[2:49] Advocating for patients and staff helps improve safety and understanding
[3:30] Behavioral Emergency Response Team (BERT) model created for rapid response strategies to manage crises
[5:37] Scripting and decision tools help the staff handle patient aggression
[7:05] AI filters supports de-escalation and strengthens staff boundaries
[8:58] Analyzing frontline cases helps identify causes and improve patient support
[10:16] A workplace safety toolkit provides triage protocols and de-escalation strategies
Subscribe Today!
Apple Podcasts
Spotify
Android
RSS Feed
More shows like Knowledge on the Go
View all
Freakonomics Radio
32,012 Listeners
Wait Wait... Don't Tell Me!
38,900 Listeners
Gastropod
3,656 Listeners
The Daily
112,484 Listeners
Up First from NPR
56,536 Listeners
Interesting Times with Ross Douthat
7,226 Listeners
The Journal.
6,084 Listeners
Fiction - Comedy Fiction
6,444 Listeners
The Gist Healthcare Podcast
136 Listeners
Sg2 Perspectives
49 Listeners
MrBallen Podcast: Strange, Dark & Mysterious Stories
28,930 Listeners
Turn on the Lights Podcast
39 Listeners