On today's show we discuss what to do when you're not getting the results you need.
Jason Scott founded of 120VC to help people, leaders, and teams get things done that really matter. He's uncovered some universal truths along the way: organizations are optimized for the results they're getting, and to get different results, humans need to perform their jobs differently. He is also the founder of the Transformational Leadership Academy, a bestselling author, and a keynote speaker.
When a high functioning team is not performing well, how do you go about diagnosing the problem?
· Figure out who is struggling on the team. The problem is almost always a person.
· Find out what that person is missing to be successful at their job and help them find it.
· If they are unable or unwilling to work together on what is missing, the leader can help them move into another role where they can be successful.
When an individual in a team is not performing well, what advice do you have for them?
· When an individual feels like they are not succeeding, they're miserable. A good leader is going to work to help find out what's missing for the individual.
What are your thoughts on failing projects:
· Projects fail due to poor leadership, period.
· If you're not getting the results you need from a team, try something different with the team and then measure if that improves or diminishes the desired result.
Best practices to reach best project outcomes (KPIs):
· Make sure you can articulate why the change needs to be done.
· If you ask humans to their jobs differently, they must understand and feel the problem we are solving is important enough to put themself at risk and be vulnerable.
· When you have a change project, start by asking: Who are we going to ask to do their jobs differently? Who is going to be doing the work?
It's about commitment not compliance or agreement.
· As a leader, don’t ask for people to agree – which is from their head, ask them to commit, which is from their heart.
· Lead by giving people the ability to choose their own path. Allow people to choose to follow you.
What do you do about performance reviews when people are not on board?
· Whenever you launch a project you need to rationalize your why.
· To get to your why ask what problem are you solving? Does it improve customer satisfaction? Does it improve team satisfaction? Does it improve profitability?
· Then ask: Is there demand for this? To test a project demand, create a brief presentation asking: How does this drive company vision? Why do we need to make this change now? What will happen if we don’t make this change?
· Ask for people to give you experience shares, not advice or opinions.
Top Takeaways:
· You don’t have to be talented to be successful. You just have to do the work.
· The meaning of life is people. If you care for people on your team and support them to be as successful as possible, they will succeed for themselves and for you. Control is not necessary.
Connect with Jason:
Websites: https://120vc.com/
LinkedIn: https://www.linkedin.com/in/jasonscott120vc/