Counter Errorism

Counter-Errorism - Episode 3 - Jon Schmidt


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Jon, Ken and James speak candidly about the latest wave of awesomeness to hit a lot of places for the first time: Learning Teams

Using respectful inquiry by examining normal work. They can be used to improve anything: Jon uses an example of "pulling overhang".

Post incident review of normal work being done. Investigate differently. Not easy to do this, because of the culturally steeped traditional ways of performing incidents reviews. Learning Teams are the best way to learn from each other with people who share the same goal.

Great learning team starters:

  • "Where do you feel the next accident will happen and where will it be?"
  • "What went right"
  • "How did we recover..."
  • "How do the procedures and policies support our workers?"
  • "Where have we normalized risk?"
  • Hidden engagement benefit: People generally like to be asked questions about the things that they do, especially when you ask "How are you successful?"

    Some other places use a "Pre-event" Learning Team style. You can get a better product or efficiency of a process. Constant learning at the right levels.

    Please check out the amazing people doing amazing things on these podcasts we listen to and love:

    • Leading Safely Podcast with Georgina Poole
    • Were We Lucky, or Were We Good Podcast with Steve Smith
    • The Safety Bros with Brad and Dan Ruiz
    • Punk Rock Safety with Dr. Ben Goodheart, Dr. Dave Provan, and Dr. Ron Gantt
    • Counter-Errorism in Diving: Applying Human Factors to Diving with Gareth Lock
    • How Did It Make Sense? with Gareth Lock
    • The HOP Nerd with Sam Goodman
    • A HOP Podcast (With No Name) with Andrea Baker and Matt Florio
    • Health & Safety Conversations with Tom Bourne
    • Pre-Accident Investigations with Todd Conklin
    • Safety on Tap with Andrew Barrett
    • Hop Into Action with Brent Sutton
    • The Safety of Work with Dr. David Provan and Dr. Drew Rae
    • Illusion of Safety with Allison Short, Joshua Russell, and Gabe Encarnacion
    • Be Empowered with Dr. Santoshi Billakota and Dr. Shahla Moghbel
    • (Not HOP-related, but an AMAZING untold history podcast) The Missing Chapter Podcast with Philip Horrender and Phil Schoff
    • ...more
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      Counter ErrorismBy Ken Madson, James Newman

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