Counter Talks

Point of Rental software CEO Wayne Harris joins Counter Talks to discuss tips and strategies for using technology to set up a safe rental store that maintains social distancing even as operations continue during the pandemic. We get into e-signatures, video calls, fleet scheduling, maintenance tracking and more. Harris works with rental stores all across the continent and has collected valuable insights on how we can stay safe at this difficult time.

Bonny Koabel joins Counter Talks again with the latest update on new government relief programs announced for small businesses affected by COVID-19. The news is changing daily – Bonny tells you what you need to know about who can access what funding and where to find it.

The grim fact is some of our customers’ businesses will not survive this pandemic. Credit insurance is one way to protect your receivables and, no, it’s not too late to buy it. Veteran brokers Carl Pickett and Roch Simard explain the ins and outs of an insurance product that is sure to be getting more popular.

Government funding guru Bonny Koabel returns to update you on recently announced details of the Canadian federal government’s attempts to support small businesses through the pandemic. In this episode: wage subsidies, payment deferrals, tax deferrals, loan guarantees, CERB and more.

Bonny Koabel, our government funding expert, returns to update listeners on the latest announcements from federal and provincial governments of new financial assistance available to small and medium-sized businesses. Wage relief, cheap credit, deferred payments, tax breaks – you’ll need it all to survive the pandemic and Bonny tells you how.

In this special coronavirus episode of Counter Talks, Bonny Koabel of AKR Consulting tells you what government assistance is being offered to companies impacted by the pandemic. There’s help with wages, tax relief, credit, direct grants and more, with more to come on the horizon. Bonny has been getting companies access to government services for a long time and knows the ropes when it comes to cutting red tape.

In 2006, Suzanne Bernier developed the Ontario WSIB’s first pandemic plan in response to the SARS outbreak, which was globally recognized as the best of its time. She then led her employer’s internal response to the H1N1 pandemic after several outbreaks in their workplace. She was invited to address the UN in Switzerland to educate on pandemic response and commissioned by its New York headquarters to deliver their first-ever pandemic tabletop workshop to evaluate the effectiveness of UN pandemic action plans. Suzanne joins host Patrick Flannery in this special episode of Counter Talks to tell you how our industry should protect staff and customers during the COVID-19 pandemic.

Kara Longmire and Mary Crosslin were managers at Alert Management Systems, a rental software provider, for a long time. Now they own the company and are getting recognition from the U.S. Women’s Chamber of Commerce. Tune in for Canadian Rental Service editor Patrick Flannery’s conversation with these dynamic entrepreneurs to find out why their story is surprising, why it shouldn’t be surprising and how we can make stories like it less surprising in the future.

He’s the perfect blend of rental industry and propane industry knowledge. George Olah has seen it all as a former energy advisor to the Ontario government, a general manager of a Toronto rental store and now director of training for the CPA. We talk about the CPA, propane regulations, enforcement and, most of all, the need to get your staff trained on how to handle and connect propane for maximum safety and profitability.

Canadian Rental Service editor Patrick Flannery discusses ways to ensure the future of skilled labour in the mechanical trades with Julie Davis, director of workforce development for the Association of Equipment Manufacturers.