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Joe Stephan, Director of CRM & Technology for Concept shares how COVID-19 forced him to deploy a 100 employee workforce in just a few days. He shares his pre-planning considerations, concerns and steps he went through to make this successful. He specifically discusses technology, support staff, communication, monitoring metrics and more.
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By Dan HarshJoe Stephan, Director of CRM & Technology for Concept shares how COVID-19 forced him to deploy a 100 employee workforce in just a few days. He shares his pre-planning considerations, concerns and steps he went through to make this successful. He specifically discusses technology, support staff, communication, monitoring metrics and more.
View on YouTube