In the first episode of the PSN TTA "Victim Services Spotlights" series, CNA's Valerie Schmitt interviews East Baton Rouge Assistant District Attorney Melanie Fields and Renee Williams, the Executive Director for the National Center for Victims of Crime to discuss the lessons learned about victim services support during the COVID-19 pandemic.

The pandemic created unprecedented challenges for victims of crime and victim service providers. Ms. Fields and Ms. Williams discuss the additional stressors that victims experienced, approached that criminal justice professionals implemented to engage and support victims, how organizations have embraced technology, and what strategies are likely to continue into the future.