In this special anniversary episode, CPS co-founders President Gregg Shemanski and Vice President Jeff Klinger reflect on 25 years of growth from two people and a single line to a multi-site team tackling complex projects across food, pharma, minerals, and more. They share the early grit (yes, a brand-new starter blew on day one!), the moment customers’ lead times dropped 4x, and how CPS’s team-based culture and process integration keep products moving from R&D to scalable, compliant production.

You’ll also hear why “custom processing” was always the primary focus, how strategic technology investments enable consistency, and what’s next as CPS aims to be the global, first-call partner for processing solutions.

Gregg and Jeff reflect on key turning points and what’s next for CPS, including:

• From idea to industry leader: planning, naming, and the Ben Franklin “tiger sessions” that set the course
• Early setbacks, smarter systems, and a relentless quality mindset
• Cutting customer lead times by a factor of four and keeping partnerships for decades
• Team-based leadership, training, and people-first benefits
• The next chapter: larger, integrated programs and true “front-to-back” processing

Custom Processing Services partners with manufacturers to deliver high-quality toll processing solutions that exceed industry standards.

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/