In this episode of Toll Manufacturing Minute, CPS Chief Operating Officer Ken Zrebiec shares how his decades of experience in specialty chemicals and pharmaceuticals are contributing to the future of Custom Processing Services. Hear how his leadership philosophy, operational initiatives, and focus on safety, quality, and communication are helping CPS strengthen consistency, streamline processes, and enhance customer value.

With a background spanning engineering, production management, and supply chain leadership, Ken discusses:

• The importance of structure and shared vision in scaling operations
• How CPS is improving scheduling, communication, and accountability
• Why safety and compliance are foundational to innovation and customer success
• His personal commitments to leadership, training, and continuous improvement

Custom Processing Services partners with manufacturers to deliver high-quality toll processing solutions that exceed industry standards.

Connect with us: https://www.customprocessingservices.com/ 
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/ 
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/ 

CPS Business Unit Manager Willow Slusser highlights how the CPS in-house analytical lab delivers high-value testing solutions for specialty chemical customers with needs ranging from supporting electric vehicle battery innovations to pinpointing trace-level impurities in coatings and advanced polymers, and more.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/

Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/

Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

Business Unit Manager Willow Slusser shares how the CPS in-house analytical lab supports pharmaceutical and environmental clients with advanced testing, regulatory compliance capabilities, and rapid, reliable data to drive confident decision-making.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Learn more about out Accredited lab services: https://www.customprocessingservices.com/analytical-lab-services

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

CPS Business Unit Manager, Willow Slusser, discusses the critical role of testing in toll processing, and how the onsite CPS analytical lab is pivotal in helping manufacturers achieve product quality objectives, regulatory compliance, and faster time to market. Willow also shares how the CPS analytical lab is accredited to the ISO/IEC 17025:2017 standard and what it means to customers looking for faster turnaround times, reliable data, and market-ready products.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/

Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/

Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

CPS Director of Quality Jen Smith explains how microbial monitoring and quality assurance practices help protect powder-based products from contamination risks while ensuring regulatory compliance and product integrity. 

Learn how CPS combines rigorous systems, in-house lab capabilities, and industry-leading certifications to support safe, effective manufacturing for customers across food, pharma, nutraceutical, medical device, and specialty chemical sectors.

Custom Processing Services partners with manufacturers to deliver high-quality toll processing solutions that exceed industry standards.

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/ 

Training Coordinator Ashley Schaeffer shares how CPS’s hands-on, personalized training culture strengthens internal confidence, ensures safety, and delivers consistent, high-quality results for customers across industries.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/

Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/

Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

CPS Vice President of Business Development, Albert Medoro, explores how material shortages, shipping delays, rising customer expectations and other supply chain management challenges are putting unprecedented pressure on manufacturers. The “best practices” many put in place in response to recent crises are no longer effective, leaving manufacturers vulnerable to rising costs and complicated sourcing decisions. Albert also shares how technology and strategic partnerships with full-service toll processors such as CPS can turn supply chain obstacles into opportunities.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/

Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/

Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

CPS Vice President Jeff Klinger provides expert insights into micronization, and why reducing particle sizes to a micrometer scale is crucial to the success of applications in several major industries.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

Technical Sales Engineer KT Brickman breaks down the various milling processes CPS offers and explains how the team determines the right method for your material.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/

Charlie Casale dives into the intricacies of drying processes in chemical, pharmaceutical, and agricultural industries. Discover how CPS leverages advanced drying methods like fluid bed drying and flash drying to achieve precise moisture control, optimize product quality, and meet diverse customer requirements.

Custom Processing Services partners with manufacturers to provide innovative, high-quality toll processing solutions designed to exceed industry standards.

Connect with us: https://www.customprocessingservices.com/
Follow us on LinkedIn: https://www.linkedin.com/company/custom-processing-services-inc-/
Like us on Facebook: https://www.facebook.com/CustomProcessingServicesInc/