Gail’s Head of Talent Jordan joins Love What You Do to share the Hampstead “free bread” origin story, why the mission still anchors 180+ neighbourhood bakeries, and how small human moments (yes, a free cookie) build real community. 

We get into myth-busting “big chain = bad,” using AI to make hiring more human (including CV-free screening), and Jordan’s straight-talk advice for job-seekers. Plus: the ethos of a craft baker—and a daily plain croissant confession. 

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