Craig Peterson - Secure Your Business, Your Privacy, and Save Your Sanity

Craig discusses Cybersecurity Audits, Compliance, NIST Standards, CMMC, and what is expected of the Department of Defense Contractors and Sub-contractors in this segment.

For more tech tips, news, and updates, visit - CraigPeterson.com

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Windows 10 machines running on ARM will be able to emulate x64 apps soon

'It Won't Happen to Me': Employee Apathy Prevails Despite Greater Cybersecurity Awareness

Rise in Remote MacOS Workers Driving Cybersecurity 'Rethink'

A Guide to the NIST Cybersecurity Framework

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Automated Machine-Generated Transcript:

You might've heard about cybersecurity frameworks? Well, the one that's most in use right now is the NIST cybersecurity framework that helps guide you through the process of securing your business or even securing your home. That's our topic.

Hi everybody. Craig Peterson here.

 It's a great time to be out on the road and kind of checking in. Of course, you can find me online at craigpeterson.com. We've got security threats that have been growing quite literally. Exponentially. They are really making a lot of money by extorting it from us, stealing it from us. It's nothing but frustration to us.

It's never been more important to put together an effective cybersecurity risk management policy. That's true if you're a home user and you've got your yourself and your spouse and a kid or two in the home. Have a policy and put it together.

That's where NIST comes in handy. NIST is the National Institute of standards and technology they've been around for a long time. They've been involved in cryptography. These are the guys and gals that give us accurate clocks. In fact, we run two clocks here that we have for our clients, which are hyper-accurate. It's crazy it down to the millionth of a second. It's just amazing. That's who NIST is.

They've put all these standards together for a very, very long time, but just before March, this year, It was reported that about 46 percent of businesses had suffered cyber attacks in 2019. That was up 10% from the year before.  Of course, we've all been worried about the Wuhan virus, people getting COVID-19, it is a problem.

The biggest part of the problem is everybody's worried about it. Nobody wants to go to work. They don't want to go out to a restaurant. They don't want to do any of these things. You as a business owner are worried about how do you keep your business doors open? How do you provide services to the customers you have when your employees won't come in or cooperate or were paid more to stay at home than they would be to come back to work. I get it right. I know I'm in the same boat.

Well, because of that we just have not been paying attention to some of the things we should be doing. One of the main ways that business people can measure their preparedness and their progress in managing cyber security-related risks, is to use the cybersecurity framework that is developed by NIST. It is a great framework.

It provides you with different levels. The higher-end, the framework that is used by military contractors. Nowadays, we've been helping businesses conform to what's called NIST 800-171 and 800-53 High, which are both important and cybersecurity standards.

So if you really, really, really need to be secure, are those are the ones you're going to be going with. Right now, no matter how much security you need I really would recommend you checking it out.  I can send you information on the NIST framework. I have a little flow chart. I can send you to help to figure out what part of the framework should you be complying with.

It also helps you figure out if you by law need to be complying with parts of the framework. It will really help you. It's well thought out. It's going to make you way more efficient as you try and put together and execute your cyber risk management policy.  Remember cyber risk, isn't just for the software that you're running, or the systems you're running. It's the people, it includes some physical security as well.

Now President Trump has been very concerned about it. I'm sure you've heard about it in the news. As he's talked about problems with TicTok and with Huawei and some of these other manufacturers out there. Huawei is a huge problem. Just absolutely huge.

One of these days I can give you the backstory on that, but how they completely destroyed one of the world leaders in telecommunications technology by stealing everything they had. Yeah. It's a very sad story company you may have heard of,  founded over a hundred years ago.

They're non-regulatory but they do publish guides that are used in regulations. So have a look at them, keep an eye on them. They have to help federal agencies as well. Meet the requirements is something called the federal information security management act called FISMA and that relates to the protection of government information and assets.

So if you are a contractor to the federal government, pretty much any agency, you have physical requirements.

So think about that. Who do you sell things to? When you're also dealing with the federal government they look at everything that you're doing and say, are you making something special for us? If you are, there are more and higher standards that you have to meet as well. It just goes on and on, but this framework was created by NIST ratified by Congress in 2014. It's used by over 30% of businesses in the US and will probably be used by 50% of businesses in the US this year.

So if you're not using them you might want to have a look at them. It's big companies like JP Morgan, Chase, Microsoft, Boeing, and Intel who meet a much higher standard than most businesses need to meet.

A lot of businesses all you need to meet is what's called the CMMC one standard. You'll find that at NIST as well. And there are much higher levels than that up to level five, which is just, wow. All of the stuff that you have to keep secured looks like military level or better, frankly security.

There are other overseas companies that are using it too, by the way in England, in Japan, Canada, many of them.

I'm looking at the framework right now. The basic framework is to identify, protect, detect, respond, and recover. Those are the main parts of it. That's you have to do as a business in order to stay in business in this day and age, they get into it in a lot more detail.

They also have different tiers for different tiers that you can get involved in. Then subcategories. I have all of this framework as part of our audit kit that I'll send out to anybody that asks for it that's a listener. All you have to do is send an email to me, M E @craigpeterson.com, and then the subject line, just say audit kit and I'll get back to you. I'll email that off to it's a big PDF.

You can also go to NIST in the online world and find what they have for you. Just go to NIST, N I S T.gov, The National Institute of Standards and Technology, and you'll see right there, cybersecurity framework, it's got all of the stuff there. You can learn more here if you want. If you're new to the framework they've got online learning. They are really working hard to try and secure businesses and other organizations here in the US and as I said used worldwide. It's hyper, hyper important. It's the same framework that we rely on in order to protect our information and protect our customer's information. So NIST, N I S T.gov, check it out.

If you missed it today, you're going to want to check out the podcast. Now you can find the podcast on any of your favorite podcasting platforms.

 It is such a different world. Isn't it? We started out today talking about our cars. Our cars now are basically big mechanical devices ever so complex with computers, controlling them. But the cars of tomorrow that are being built by Tesla and other companies, those cars are absolutely amazing as well, but they're frankly, more computer than they are mechanical car.

So what should we expect from these cars? I'm talking about longevity here. We expect a quarter-million miles from our cars today. Some of these electric vehicles may go a half a million or even a million miles in the future. When they do that, can we expect that? Our computers get operating system updates and upgrades, for what five years give or take?

If you have an Android phone, you're lucky if you get two years' worth of updates. Don't use Android, people. It's just not secure. How about our cars? How long should we expect updates for the firmware in our cars? So that's what we talked about first, today.

Ring has a new security camera that is absolutely cool. It's called the always home cam. I talked about it earlier. It is a drone that flies around inside your house and ties into other Ring equipment. I think it's absolutely phenomenal and it's not quite out yet, but I'll let you know more about that.

If you get ransomware and you pay the ransom, the feds are saying now that you are supporting terrorist organizations. You might want to be careful because they are starting to knock on doors, and there's jail time behind some of these things. So watch it when it comes to ransomware and a whole lot more as well.

So make sure you visit me online. Go to Craig peterson.com/subscribe. It's very important that you do that and do that now.

So you'll get my weekly newsletter. I've got some special gifts, including security, reboot stuff that I'll send to you right away. Craig peterson.com/subscribe.

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More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Good morning everybody!

I was on WGAN this morning with Matt Gagnon, and we began talking about Cybersecurity and Businesses. We discussed some of the new Federal Regulations and how they are cracking down on businesses. We discussed some of the problems with work at home and then we discussed Cybersecurity training and Ransomware and why the Federal Government is now charging companies who pay ransoms Let's get into my conversation with Matt on WGAN.

These and more tech tips, news, and updates just visit - CraigPeterson.com

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Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] Good morning, everybody. Craig Peterson here. Thanks for joining me. And I'd love to know what do you like about the podcast? Maybe something I should do more or something I should do less of just email, me @craigpeterson.com. I'd love to hear from you. This morning, I was on with Mr. Matt Gagnon over there on WGAN, which is a fun time.

I love talking to Matt, but now in the political season, of course, most of these radio stations are pretty busy with. Politics. So I don't get quite as much time as I used to get on some of them, at any rate, we talked this morning, we covered three different topics as something we haven't talked about with any of these other radio stations this week.

So here we go with Mr. Gagnon.

It's all things. Technology tech talk with Craig Peterson right now on news radio 98, five FM and am five 60 WGAN

Matt Gagnon: [00:01:03] It's seven 36 on a Wednesday. Great time to talk to Craig Peterson, our tech guru Craig, how are you this morning, sir?

Craig Peterson: [00:01:11] Good morning. Doing well.

Matt Gagnon: [00:01:13] Craig, are you heard on this very network on Saturdays? I'm under the impression you might be.

Craig Peterson: [00:01:17] Yeah. Yeah. Saturdays from one til three. It gives me a chance to delve into some of these topics a little bit more because we only have a few minutes here every Wednesday morning,

Matt Gagnon: [00:01:28] Indeed. Let's get into that so that you have as much time as possible, Mr. Peterson. and I think that you have a lot of topics to deal with here today, but a couple of themes I'm seeing running throughout here is about security. One that caught my eye and it was pretty interesting to me was about employee apathy and how it is sort of combating against increased cybersecurity awareness. I. E. We all know more about cybersecurity, but we don't really think any of this stuff is going to happen to us and that is the open door that's necessary for a lot of it to actually happen? Interesting.

Craig Peterson: [00:02:01] Yeah, isn't that kind of the norm though, for people just kind of in general so that it's not going to happen to me, nothing. I need to worry about it, but it is causing some serious problems with the business.

When we're talking about employees here, I don't want just people to think of that man or that woman who might be manning the cash register. We're talking about all the way up the chain. Businesses are having a serious problem right now because we've got some cybersecurity.

We know that we've got something that kind of work in the past. Like they had antivirus software and we're not really aware of what's going on in general. Now we got some serious problems right now with the federal government, finding China, Russia, and others in our systems. In fact, there was an emergency order that came out just about a week ago now for anybody that is a department of defense contractor or subcontractor, even if all you do is mow the lawn for someone, that's a contractor to the department of defense.

Now you have to have serious cybersecurity. The reason that they ended up doing this is that even though the rules were passed four years ago, everybody was saying, it's not going to, it happened to me. I don't need to worry about it.

Matt, they were pencil whipping forms. So now they are coming down hard. I know a contractor who called me up last Friday saying, Hey, I've got a bit of a problem here. I'll tell this story a little bit more, but they lost 70%, seven zero percent of their business faded away. They couldn't find out why a general contractor for the federal government was no longer ordering from them.

It had to do with their apathy from soup to nuts. They were not trying to be secure. So we've got to pay attention. They really are coming after us, Matt.

Matt Gagnon: [00:03:58] Craig Peterson, tech guru joins us to this time, every Wednesday to go over the world of technology.

Speaking of security, remote workers are causing, perhaps a little bit of a rethink in cybersecurity as well. What's that all about?

Craig Peterson: [00:04:12] Yeah. You'd think that again, we've got so many people working remotely that we'd have it down by now. We've been doing this since March-ish timeframe here for most of our companies. But the biggest problem we're still seeing is a misconfiguration. Right? Machines, not patched up, businesses using VPNs incorrectly, that are giving direct lines into our businesses.

Then our employee is going back to the apathy thing where we're not taking some of the training, seriously. Every business nowadays should be doing some training. That training means that they are looking at phishing attacks. What are the bad guys doing? What do we have to be careful of now?

So be very careful if you're working from home, remember that VPN is like a tracer, right? I've tracer round works both ways. You can see where it's going and you get to see where it comes from. A VPNs the same way you can use it to get securely into your business network, but the opposite can happen. Someone else on your network, some malware, any network, and also use it to get into your business.

It gets very dangerous.

Matt Gagnon: [00:05:24] The other thing that was, is security related that I found fascinating Craig in, uh, in the list of stuff that we're going to talk about today is about what actually happens. If some sort of an attack happens like a ransomware demand is made. Then you actually pay it, that could get you in a different world of trouble.

Could it not.

Craig Peterson: [00:05:41] Yeah, this didn't use to really be the case. If you were ransomed and your data was ransomed, typically because of encryption, as opposed to extortion, where they've stolen your data and they are telling you, if you don't pay up, we are going to release all of your data that we stole from you online publicly, which is really bad too.

In this case, where your data has been encrypted, a lot of businesses

have paid the ransom in fact, businesses that are supposedly out there to decrypt your data and get it back for you. Many of those have been paying the ransom. So the treasury department has gotten finally a little bit of a crackdown here and they published just this last week.

Some new guidelines. Basically, if you are paying a ransom, you are paying a ransom to criminal organizations, terrorist organizations, and enemies of the United States. Therefore it is clearly illegal under federal law.

Now the other side of this is if you pay a ransom, the odds are only about 50%. Only about half of the time will you get all of your data back? So that's something to think about.

Then the other thing is you are not just encouraging them to ransom some more people. You're also saying, Hey, We are a company that pays ransoms. So yeah, go ahead and break in again and hold our data ransom and we'll pay.

The FBI has long advised against it, and now they're cracking down on the legal process on those people, but businesses do pay the ransom.

Matt Gagnon: [00:07:20] All right, well that is Craig Peterson. Once again, you can hear him on this very network to get into these stories and so many more in more depth on Saturday WGAN.

Craig, we appreciate you. So much as we always do on Wednesdays and we'll talk again next week.

Craig Peterson: [00:07:33] All right. And I'll be back at one on Saturday

Matt Gagnon: [00:07:36] Indeed. Thanks a lot, Craig.

Craig Peterson: [00:07:38] Keep an eye out also in your email, I've been working on a new little, three-minute coaching session and these things are just taking some time. Right. But we are getting there. We'll be getting those out, the little videos and. And I'm putting transcripts burned right into the video.

Plus if you click on the link in the email, it'll take you to my website where I have a transcript right there. So if you'd rather just read about the topic I'm talking about, and we're talking about all of the stuff you might expect. VPNs and two different types of security things you need to look at.

You can just read it right there on my website. So keep an eye out for the email. You can just click through, watch the video. You can listen to it. You can see the transcript going by, or you can just plain old read the transcript. How's that for making it easy for everybody?

All right. Take care and we'll be back hopefully before the weekend, I'll be able to get another one of these out.

Take care. Bye-bye.

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More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Good morning everybody!

I was on WGAN this morning with Matt Gagnon, and we began talking about Cybersecurity and Businesses.  We discussed some of the new Federal Regulations and how they are cracking down on businesses. We discussed some of the problems with work at home and then we discussed Cybersecurity training and Ransomware and why the Federal Government is now charging companies who pay ransoms  Let's get into my conversation with Matt on WGAN.

These and more tech tips, news, and updates just visit - CraigPeterson.com

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Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] Good morning, everybody. Craig Peterson here. Thanks for joining me. And I'd love to know what do you like about the podcast? Maybe something I should do more or something I should do less of just email, me @craigpeterson.com. I'd love to hear from you. This morning, I was on with Mr. Matt Gagnon over there on WGAN, which is a fun time.

I love talking to Matt, but now in the political season, of course, most of these radio stations are pretty busy with. Politics. So I don't get quite as much time as I used to get on some of them, at any rate, we talked this morning, we covered three different topics as something we haven't talked about with any of these other radio stations this week.

So here we go with Mr. Gagnon.

It's all things. Technology tech talk with Craig Peterson right now on news radio 98, five FM and am five 60 WGAN

Matt Gagnon: [00:01:03] It's seven 36 on a Wednesday. Great time to talk to Craig Peterson, our tech guru Craig, how are you this morning, sir?

Craig Peterson: [00:01:11] Good morning. Doing well.

Matt Gagnon: [00:01:13] Craig, are you heard on this very network on Saturdays? I'm under the impression you might be.

Craig Peterson: [00:01:17] Yeah. Yeah. Saturdays from one til three. It gives me a chance to delve into some of these topics a little bit more because we only have a few minutes here every Wednesday morning,

Matt Gagnon: [00:01:28] Indeed. Let's get into that so that you have as much time as possible, Mr. Peterson. and I think that you have a lot of topics to deal with here today, but a couple of themes I'm seeing running throughout here is about security. One that caught my eye and it was pretty interesting to me was about employee apathy and how it is sort of combating against increased cybersecurity awareness. I. E. We all know more about cybersecurity, but we don't really think any of this stuff is going to happen to us and that is the open door that's necessary for a lot of it to actually happen? Interesting.

Craig Peterson: [00:02:01] Yeah, isn't that kind of the norm though, for people just kind of in general so that it's not going to happen to me, nothing. I need to worry about it, but it is causing some serious problems with the business.

 When we're talking about employees here, I don't want just people to think of that man or that woman who might be manning the cash register. We're talking about all the way up the chain. Businesses are having a serious problem right now because we've got some cybersecurity.

We know that we've got something that kind of work in the past. Like they had antivirus software and we're not really aware of what's going on in general. Now we got some serious problems right now with the federal government, finding China, Russia, and others in our systems. In fact, there was an emergency order that came out just about a week ago now for anybody that is a department of defense contractor or subcontractor, even if all you do is mow the lawn for someone, that's a contractor to the department of defense.

Now you have to have serious cybersecurity. The reason that they ended up doing this is that even though the rules were passed four years ago, everybody was saying, it's not going to, it happened to me. I don't need to worry about it.

Matt, they were pencil whipping forms. So now they are coming down hard. I know a contractor who called me up last Friday saying, Hey, I've got a bit of a problem here. I'll tell this story a little bit more, but they lost 70%, seven zero percent of their business faded away. They couldn't find out why a general contractor for the federal government was no longer ordering from them.

It had to do with their apathy from soup to nuts. They were not trying to be secure. So we've got to pay attention. They really are coming after us, Matt.

Matt Gagnon: [00:03:58] Craig Peterson, tech guru joins us to this time, every Wednesday to go over the world of technology.

Speaking of security, remote workers are causing, perhaps a little bit of a rethink in cybersecurity as well. What's that all about?

Craig Peterson: [00:04:12] Yeah. You'd think that again, we've got so many people working remotely that we'd have it down by now. We've been doing this since March-ish timeframe here for most of our companies. But the biggest problem we're still seeing is a misconfiguration. Right? Machines, not patched up, businesses using VPNs incorrectly, that are giving direct lines into our businesses.

Then our employee is going back to the apathy thing where we're not taking some of the training, seriously. Every business nowadays should be doing some training. That training means that they are looking at phishing attacks. What are the bad guys doing? What do we have to be careful of now?

So be very careful if you're working from home, remember that VPN is like a tracer, right? I've tracer round works both ways. You can see where it's going and you get to see where it comes from. A VPNs the same way you can use it to get securely into your business network, but the opposite can happen. Someone else on your network, some malware, any network, and also use it to get into your business.

It gets very dangerous.

Matt Gagnon: [00:05:24] The other thing that was, is security related that I found fascinating Craig in, uh, in the list of stuff that we're going to talk about today is about what actually happens. If some sort of an attack happens like a ransomware demand is made. Then you actually pay it, that could get you in a different world of trouble.

Could it not.

Craig Peterson: [00:05:41] Yeah, this didn't use to really be the case. If you were ransomed and your data was ransomed, typically because of encryption, as opposed to extortion, where they've stolen your data and they are telling you, if you don't pay up, we are going to release all of your data that we stole from you online publicly, which is really bad too.

 In this case, where your data has been encrypted, a lot of businesses

have paid the ransom in fact, businesses that are supposedly out there to decrypt your data and get it back for you. Many of those have been paying the ransom. So the treasury department has gotten finally a little bit of a crackdown here and they published just this last week.

Some new guidelines. Basically, if you are paying a ransom, you are paying a ransom to criminal organizations, terrorist organizations, and enemies of the United States. Therefore it is clearly illegal under federal law.

Now the other side of this is if you pay a ransom, the odds are only about 50%. Only about half of the time will you get all of your data back? So that's something to think about.

Then the other thing is you are not just encouraging them to ransom some more people. You're also saying, Hey, We are a company that pays ransoms. So yeah, go ahead and break in again and hold our data ransom and we'll pay.

The FBI has long advised against it, and now they're cracking down on the legal process on those people, but businesses do pay the ransom.

Matt Gagnon: [00:07:20] All right, well that is Craig Peterson. Once again, you can hear him on this very network to get into these stories and so many more in more depth on Saturday WGAN.

Craig, we appreciate you. So much as we always do on Wednesdays and we'll talk again next week.

Craig Peterson: [00:07:33] All right. And I'll be back at one on Saturday

Matt Gagnon: [00:07:36] Indeed. Thanks a lot, Craig.

Craig Peterson: [00:07:38] Keep an eye out also in your email, I've been working on a new little, three-minute coaching session and these things are just taking some time. Right. But we are getting there. We'll be getting those out, the little videos and. And I'm putting transcripts burned right into the video.

Plus if you click on the link in the email, it'll take you to my website where I have a transcript right there. So if you'd rather just read about the topic I'm talking about, and we're talking about all of the stuff you might expect. VPNs and two different types of security things you need to look at.

You can just read it right there on my website. So keep an eye out for the email. You can just click through, watch the video. You can listen to it. You can see the transcript going by, or you can just plain old read the transcript. How's that for making it easy for everybody?

All right. Take care and we'll be back hopefully before the weekend, I'll be able to get another one of these out.

Take care. Bye-bye.

--- 

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Good morning, everybody. I was on WTAG this morning with Jim Polito. He had a few questions about VPNs, seems like it is a little confusing for people to understand that they were designed for something completely different than what people are using them for today and that is where the problems are coming from. Then I broke some big news about the Federal Register changes and DOD contractors and sub-contractors that went into effect last night at 5 pm. Then we got a little light-hearted with a brief discussion about Love and Zoom. Here we go with Jim.

For more tech tips, news, and updates visit - CraigPeterson.com

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Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] So that it can be hooked up by any technician to read what's going on. And to at least clear it, if not adjust it. Now, the opponents of this are saying, Hey, wait a minute. Now, do we really want backyard mechanics getting their hands on the software on the internal runnings of our car?

Jim Polito: [00:00:22] Yeah.

Craig Peterson: [00:00:23] Hey everybody.

We got to talk about a couple of cool things this morning. Craig Peterson here. I was on with Mr. Jim Polito. We talk about a new law, actually, it is on the ballot.

It is initiative one in Massachusetts, where it is an augmentation to another law that passed, The Right to Repair. We may do another segment on it. Jim talks a little bit about this, cause just can you cover in 10 minutes. Then also a little bit about Ring's latest security device. So here we go with Mr. Jim Polito

Jim Polito: [00:01:00] One of my favorite days of the week, just because of who visits. Our good friend and tech talk guru. Craig Peterson. Good morning, sir.

Craig Peterson: [00:01:13] Hey, good morning. That is so kind. I appreciate that.

Jim Polito: [00:01:17] Come on, come on. You offer a great segment and you help an awful lot of listeners here.

That's why I want to do two things today. Cause I know we're going to eat up all the time, just doing these two. One of them is the right to repair. Question one. If I were to look at what do I get the most questions about emails and messages, it would question one. Second, I want to talk about Rings' latest security camera, the drone.

Oh my God. That's crazy. So let me just say, folks. I will do this as the deep tease, the drone flying around your house to keep your house secure. I mean, now that's something I would buy.

But let's start off with the right to repair. Okay. Many people it's the 2020 Massachusetts question one. It's a ballot initiative. It's looking to augment the right to repair. Now I gotta tell you I'm voting. Yes on this. Okay.

But when I see the commercials against this, they are highly deceptive. That's my opinion. Let me see now if the brilliant man agrees with me and that is Craig Peterson. All right, sir. Go ahead. The floor is yours,

Craig Peterson: [00:02:48] Go for it. Right?

Yeah. This is a very, very interesting problem. We've got an article this week. In fact that I put into my newsletter, that everybody got about Elon Musk in Elon's coming out with another car. He says here within the next three years, that's going to be a $25,000 electric car from Tesla that's fully autonomous.

Now I brought that up because that's kind of the extreme. These electric cars run entirely on software. Well, of course, there are mechanics, right? There are electric motors in them, but Jim, these things are software. How do you repair software? That's really what it comes down to, nowadays.

You've got a computer. For decades, Jim, you bought a computer, Microsoft came out with a new version of the operating system. It required a faster machine, more disc space, more memory. Every time there was a new release of Windows you had to buy a new computer.

Jim Polito: [00:03:51] Right?

Craig Peterson: [00:03:51] We know on the Samsung-side and the Android-side, your phone only gets updates for two years. That's at best. Some phones have only had updates for three months.

So, what do you do when the car company decides it's not going to support it anymore? It's not going to give you updates, right? Or what happens now? When the car company says, yeah, we can fix that. It's only a $4,000 and all they do is hook it up to their computer. It uploads some software. The problem is gone. In reality, it took them less than five minutes, right. That I think is what it boils down to.

Jim Polito: [00:04:31] Okay. So I understand that I have a neighbor, one of the guys who lives across the street has a Tesla. The mechanic comes to his house in a vehicle and works on his vehicle.

You're right,. Mechanically, there aren't as many things in that vehicle. You got a suspension. You've got internal things, power windows, all that stuff, those types of things. There are mechanical things that could break, the wipers, all of that, but right. The thing that usually breaks the most, mechanically, the engine is just software.

There is an engine and it runs off a battery. But it's not as complex as an internal combustion engine.

Craig Peterson: [00:05:16] No, it needs electric motors that are in the Teslas and these other cars are designed to last a million miles. Now the batteries won't. That Tesla won't. You're only good for your Toyota Prius or your Tesla for maybe a hundred thousand miles. Although Elon Musk is working on that. We'll see he's coming out with a million-mile battery, supposedly, which would just be incredible.

But what do you do now? You've got people in the Midwest. You've got farmers who have tractors. You buy anything, nowadays, your Harley that you buy.

Jim Polito: [00:05:52] Yeah.

Craig Peterson: [00:05:54] You're out riding has computers on board. That's been true for quite a while. And so the Federal Government mandated a port in your car that is standardized so that it can be hooked up by any tech nation to read what's going on and to at least clear it, if not adjust it.

Now the opponents of this are saying, Hey, wait a minute now, do we really want backyard mechanics getting their hands on the software on the internal runnings of our car.

Jim Polito: [00:06:27] Yeah.

Craig Peterson: [00:06:28] Because it is their car. We haven't even answered the question of who's liable for an accident when a car is in the autonomous mode. Right? It's the manufacturer is the one that's liable. Should we really allow even a trained service tech to make adjustments that might be outside the specifications that the manufacturer set for the car.

There still are so many questions here, Jim, it just kind of blows my mind you to get down to it. Then there's one more point, which is that Tesla you buy this year may actually be a better car next year because Tesla is continually coming out with updates and releases and downloading into the vehicle.

So your car can actually get better and even more valuable as time goes on, as new features are added. If you're messing with that software and you install it, you got problems.

We've got a saying, I do manage security services, that's what I do. the thing is whoever touched the computer last owns the next problem.

Jim Polito: [00:07:43] My mother had a philosophy like that with things in the house too.

Craig Peterson: [00:07:47] Yeah.

So whose fault is it, when something goes wrong? If people have been tinkering with it. It's one thing to maybe replace an electric motor. We've had issues even with these inkjet printers, they'll give you a printer for free because the ink costs an arm and a leg. They put into the ink cartridges, little computers to track whether or not this is an unofficial cartridge. Your printer won't work with an official cartridge that we overcharged for.

Jim Polito: [00:08:15] All right. I want to make sure we get the Ring in. So the bottom line is. What am I doing with question one? I mean, if Tesla is going to continue to update the software in their vehicles, are we saying they're going to charge for it if they do. We're saying that my local mechanic can't do that.

Craig Peterson: [00:08:35] Yeah. Well, again, does your local mechanic have the actual capability, the ability to manipulate the software in such a way that it retains it's security. It's integrity. If by opening it up to the local mechanic, or we now opening it up to maybe state-run bad actors that are out there that want every Tesla in the country to crash on September 11th. Potentially, a big deal. I think that there's another idea. Example of the law, trying to get ahead of technology, and these lawmakers really just trying to make a bit of a name for themselves, right? It's not a big problem yet and there's too many unresolved.

All right. We, you know what, I think we need to do a segment on this alone because we need more time to go through this.

I think I need to bring you back on a day when we're not doing the regular segment and do that.

Jim Polito: [00:09:28] But meanwhile, as the clock winds down, I need to hear about this, the Ring - drone, the new always-on home cam. An autonomous drone that can fly around your house. That's going to drive pops crazy when we're not home, you know. I don't know if he's going to like that. He just may be able to jump up and get it.

Craig Peterson: [00:09:51] You might want to take the lasers off of it. It doesn't like zap pops.

Jim Polito: [00:09:57] So wait a minute. Tell us quickly what this is. We've only got about two minutes.

Craig Peterson: [00:10:02] Here's what it is. This thing's expected to cost about 250 bucks and the calling of the always home cam. What this is, it looks like a T the letter T capital T in fact, and it has motors in it. Obviously, it has little fans and the camera itself is down at the bottom of the T and it's in a charging station.

So if it's not flying that camera's not going to work it, can't sit there and monitor you.

The idea behind this is if anything happens if any of the other Ring sensors detect something or even on a regular interval, it's going to fly around the house is fully autonomous mode as well. You can tell it where you want it to go, and it's going to give you viewpoint and it's going to record stuff.

If it hears a window smash, it's going to go have a look and it's going to be streaming the video. that video will be stored online and you can see exactly what's been happening.

Jim Polito: [00:10:59] That is cool. Now that's something I can go for. I'll tell you what my mother-in-law has. One of the autonomous vacuums, I helped her to set it up, which I thought was very cool.

You know, for our house, that thing would get a hernia with all the hair that the dog is shedding. For my inlaws, it's perfect. It just takes off at a certain point, cleans up vacuums. This picks up this thing. Yeah.

This thing sounds great and we're going to have to talk more about it in the future.

Alright, Craig, I did have a question. A gentleman from Boston, Joe from Boston wanted to ask you about five G, and I don't have time to get to him.

Craig Peterson: [00:11:39] Yeah

Jim Polito: [00:11:40] How can he reach out to you or send a message and try to get some kind of an answer in between segments.

Craig Peterson: [00:11:48] Well, I'm always available at me. M E @craigpeterson.com. You can just drop me an email, anytime [email protected]. Remember I have a busy schedule, so it might take me a couple of days to get back to you, but I always do.

Jim Polito: [00:12:04] You heard that Joe, me at Craig Peterson, which is spelled P E T E R S O N, but that is the Canadian pronunciation, even though Craig Peterson is all red, white, and blue. He's still got a maple leaf in there somewhere. Correct? Listen, this was a great segment. Very interesting. And again, I'm going to, I'm going to reach you offline and we should talk more about this, cause that's fascinating about Tesla software, it's basically turning a car into a laptop and who's going to give you the updates. I find that very, I find that very, very interesting. So, Mr. Peterson, always a pleasure and I hope folks listened to your show Sundays at 11 o'clock. And then it is dropped into the schedule on at other points on the weekend at times.

So a great, great show. And then we look forward to talking with you next time.

Craig Peterson: [00:13:00] All right. Thanks, Jim. Take care.

Jim Polito: [00:13:02] Thank you. All right. When we return a final word, you're listening to the Jim Polito show, your safe space.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

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www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Good morning, everybody. I was on WTAG this morning with Jim Polito.  He had a few questions about VPNs, seems like it is a little confusing for people to understand that they were designed for something completely different than what people are using them for today and that is where the problems are coming from. Then I broke some big news about the Federal Register changes and DOD contractors and sub-contractors that went into effect last night at 5 pm. Then we got a little light-hearted with a brief discussion about Love and Zoom. Here we go with Jim.

For more tech tips, news, and updates visit - CraigPeterson.com

--- 

Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] So that it can be hooked up by any technician to read what's going on. And to at least clear it, if not adjust it. Now, the opponents of this are saying, Hey, wait a minute. Now, do we really want backyard mechanics getting their hands on the software on the internal runnings of our car?

Jim Polito: [00:00:22] Yeah.

Craig Peterson: [00:00:23] Hey everybody.

We got to talk about a couple of cool things this morning. Craig Peterson here. I was on with Mr. Jim Polito. We talk about a new law, actually, it is on the ballot.

It is initiative one in Massachusetts, where it is an augmentation to another law that passed, The Right to Repair. We may do another segment on it. Jim talks a little bit about this, cause just can you cover in 10 minutes. Then also a little bit about Ring's latest security device. So here we go with Mr. Jim Polito

Jim Polito: [00:01:00] One of my favorite days of the week, just because of who visits. Our good friend and tech talk guru. Craig Peterson. Good morning, sir.

Craig Peterson: [00:01:13] Hey, good morning. That is so kind. I appreciate that.

Jim Polito: [00:01:17] Come on, come on. You offer a great segment and you help an awful lot of listeners here.

That's why I want to do two things today. Cause I know we're going to eat up all the time, just doing these two. One of them is the right to repair. Question one. If I were to look at what do I get the most questions about emails and messages, it would question one. Second, I want to talk about Rings' latest security camera, the drone.

Oh my God. That's crazy. So let me just say, folks. I will do this as the deep tease, the drone flying around your house to keep your house secure. I mean, now that's something I would buy.

But let's start off with the right to repair. Okay. Many people it's the 2020 Massachusetts question one. It's a ballot initiative. It's looking to augment the right to repair. Now I gotta tell you I'm voting. Yes on this. Okay.

But when I see the commercials against this, they are highly deceptive. That's my opinion. Let me see now if the brilliant man agrees with me and that is Craig Peterson. All right, sir. Go ahead. The floor is yours,

Craig Peterson: [00:02:48] Go for it. Right?

Yeah. This is a very, very interesting problem. We've got an article this week. In fact that I put into my newsletter, that everybody got about Elon Musk in Elon's coming out with another car. He says here within the next three years, that's going to be a $25,000 electric car from Tesla that's fully autonomous.

Now I brought that up because that's kind of the extreme. These electric cars run entirely on software. Well, of course, there are mechanics, right? There are electric motors in them, but Jim, these things are software. How do you repair software? That's really what it comes down to, nowadays.

You've got a computer. For decades, Jim, you bought a computer, Microsoft came out with a new version of the operating system. It required a faster machine, more disc space, more memory. Every time there was a new release of Windows you had to buy a new computer.

Jim Polito: [00:03:51] Right?

Craig Peterson: [00:03:51] We know on the Samsung-side and the Android-side, your phone only gets updates for two years. That's at best. Some phones have only had updates for three months.

So, what do you do when the car company decides it's not going to support it anymore? It's not going to give you updates, right? Or what happens now? When the car company says, yeah, we can fix that. It's only a $4,000 and all they do is hook it up to their computer. It uploads some software. The problem is gone. In reality, it took them less than five minutes, right. That I think is what it boils down to.

Jim Polito: [00:04:31] Okay. So I understand that I have a neighbor, one of the guys who lives across the street has a Tesla.  The mechanic comes to his house in a vehicle and works on his vehicle.

You're right,. Mechanically, there aren't as many things in that vehicle. You got a suspension. You've got internal things, power windows, all that stuff, those types of things. There are mechanical things that could break, the wipers, all of that, but right. The thing that usually breaks the most, mechanically, the engine is just software.

There is an engine and it runs off a battery. But it's not as complex as an internal combustion engine.

Craig Peterson: [00:05:16] No, it needs electric motors that are in the Teslas and these other cars are designed to last a million miles. Now the batteries won't. That Tesla won't. You're only good for your Toyota Prius or your Tesla for maybe a hundred thousand miles. Although Elon Musk is working on that. We'll see he's coming out with a million-mile battery, supposedly, which would just be incredible.

But what do you do now? You've got people in the Midwest. You've got farmers who have tractors. You buy anything, nowadays, your Harley that you buy.

Jim Polito: [00:05:52] Yeah.

Craig Peterson: [00:05:54] You're out riding has computers on board. That's been true for quite a while. And so the Federal Government mandated a port in your car that is standardized so that it can be hooked up by any tech nation to read what's going on and to at least clear it, if not adjust it.

Now the opponents of this are saying, Hey, wait a minute now, do we really want backyard mechanics getting their hands on the software on the internal runnings of our car.

Jim Polito: [00:06:27] Yeah.

Craig Peterson: [00:06:28] Because it is their car. We haven't even answered the question of who's liable for an accident when a car is in the autonomous mode. Right?  It's the manufacturer is the one that's liable. Should we really allow even a trained service tech to make adjustments that might be outside the specifications that the manufacturer set for the car.

There still are so many questions here, Jim, it just kind of blows my mind you to get down to it. Then there's one more point, which is that Tesla you buy this year may actually be a better car next year because Tesla is continually coming out with updates and releases and downloading into the vehicle.

So your car can actually get better and even more valuable as time goes on, as new features are added.  If you're messing with that software and you install it, you got problems.

We've got a saying, I do manage security services, that's what I do. the thing is whoever touched the computer last owns the next problem.

Jim Polito: [00:07:43] My mother had a philosophy like that with things in the house too.

Craig Peterson: [00:07:47] Yeah.

So whose fault is it, when something goes wrong? If people have been tinkering with it. It's one thing to maybe replace an electric motor. We've had issues even with these inkjet printers, they'll give you a printer for free because the ink costs an arm and a leg. They put into the ink cartridges, little computers to track whether or not this is an unofficial cartridge. Your printer won't work with an official cartridge that we overcharged for.

Jim Polito: [00:08:15] All right. I want to make sure we get the Ring in. So the bottom line is. What am I doing with question one? I mean, if Tesla is going to continue to update the software in their vehicles, are we saying they're going to charge for it if they do. We're saying that my local mechanic can't do that.

Craig Peterson: [00:08:35] Yeah. Well, again, does your local mechanic have the actual capability, the ability to manipulate the software in such a way that it retains it's security. It's integrity. If by opening it up to the local mechanic, or we now opening it up to maybe state-run bad actors that are out there that want every Tesla in the country to crash on September 11th. Potentially, a big deal. I think that there's another idea. Example of the law, trying to get ahead of technology, and these lawmakers really just trying to make a bit of a name for themselves, right? It's not a big problem yet and there's too many unresolved.

All right. We, you know what, I think we need to do a segment on this alone because we need more time to go through this.

 I think I need to bring you back on a day when we're not doing the regular segment and do that.

Jim Polito: [00:09:28] But meanwhile, as the clock winds down, I need to hear about this, the Ring - drone,  the new always-on home cam. An autonomous drone that can fly around your house. That's going to drive pops crazy when we're not home, you know. I don't know if he's going to like that. He just may be able to jump up and get it.

Craig Peterson: [00:09:51] You might want to take the lasers off of it. It doesn't like zap pops.

Jim Polito: [00:09:57] So wait a minute. Tell us quickly what this is. We've only got about two minutes.

Craig Peterson: [00:10:02] Here's what it is. This thing's expected to cost about 250 bucks and the calling of the always home cam. What this is, it looks like a T the letter T capital T in fact, and it has motors in it. Obviously, it has little fans and the camera itself is down at the bottom of the T and it's in a charging station.

So if it's not flying that camera's not going to work it, can't sit there and monitor you.

The idea behind this is if anything happens if any of the other Ring sensors detect something or even on a regular interval, it's going to fly around the house is fully autonomous mode as well. You can tell it where you want it to go, and it's going to give you viewpoint and it's going to record stuff.

If it hears a window smash, it's going to go have a look and it's going to be streaming the video. that video will be stored online and you can see exactly what's been happening.

Jim Polito: [00:10:59] That is cool. Now that's something I can go for. I'll tell you what my mother-in-law has. One of the autonomous vacuums, I helped her to set it up, which I thought was very cool.

You know, for our house, that thing would get a hernia with all the hair that the dog is shedding. For my inlaws, it's perfect. It just takes off at a certain point, cleans up vacuums. This picks up this thing. Yeah.

This thing sounds great and we're going to have to talk more about it in the future.

Alright, Craig, I did have a question. A gentleman from Boston, Joe from Boston wanted to ask you about five G, and I don't have time to get to him.

Craig Peterson: [00:11:39] Yeah

Jim Polito: [00:11:40] How can he reach out to you or send a message and try to get some kind of an answer in between segments.

Craig Peterson: [00:11:48] Well, I'm always available at me. M E @craigpeterson.com. You can just drop me an email, anytime [email protected]. Remember I have a busy schedule, so it might take me a couple of days to get back to you, but I always do.

Jim Polito: [00:12:04] You heard that Joe, me at Craig Peterson, which is spelled P E T E R S O N, but that is the Canadian pronunciation, even though Craig Peterson is all red, white, and blue. He's still got a maple leaf in there somewhere. Correct? Listen, this was a great segment. Very interesting. And again, I'm going to, I'm going to reach you offline and we should talk more about this, cause that's fascinating about Tesla software, it's basically turning a car into a laptop and who's going to give you the updates. I find that very, I find that very, very interesting. So, Mr. Peterson, always a pleasure and I hope folks listened to your show Sundays at 11 o'clock. And then it is dropped into the schedule on at other points on the weekend at times.

So a great, great show. And then we look forward to talking with you next time.

Craig Peterson: [00:13:00] All right. Thanks, Jim. Take care.

Jim Polito: [00:13:02] Thank you. All right. When we return a final word, you're listening to the Jim Polito show, your safe space.

--- 

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome,

Good Monday morning, everybody. Craig Peterson here. I was on with Jack Heath and we discussed the political perceptions of the electorate in the age of Social Media and how it is affecting our decisions. Here we go with Jack.

These and more tech tips, news, and updates visit

- CraigPeterson.com

---

Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] You remember it was your Tesla. You're getting updates over the air. Over the internet, new software, new features impact your Tesla might be better next year than it is this year, just because of a software update, cheap electric cars, repair bills that add up farmers having to maybe throw away $800,000 tractors.

And we kinda got into it this morning with Mr. Heath. Usually, my hits with a Jack are short and sweet. Here we go, Craig Peterson and Jack Heath.

Jack Heath: [00:00:34] All right. Joining us now with a tech talk update, Craig Peterson. Craig, what a new Tesla's coming out?

Craig Peterson: [00:00:41] Yeah. Hey, maybe it's car talk today because yeah, we've got a couple of things about cars and talk about, first of all, Elon Musk has been busy.

We know this guy with his Tesla cars. He's been trying to drive the price down, at least the cost of manufacturing down, and the main way he's been working on that is through announcing what we're calling a million-mile battery, a battery that will last a lifetime of one of these electric cars. They potentially could get a million miles because it's electric motor versus all the mechanical systems.

What he is doing right now is, he has announced at least within three years, he plans on having an electric car that will cost $25,000 and he says this vehicle is going to be fully autonomous. Just phenomenal things here. We'll be talking more about this on my show Saturday at 1130. With the battery cost down substantially, it's getting more affordable for anyone who might want an electric car.

Jack Heath: [00:01:45] Interesting. Of course, Tesla, what a ride that is no pun intended. All right. Anything else for us, Craig?

Craig Peterson: [00:01:51] Another point here is you buy a car, when does that car outlive its usefulness to you and to everyone else? If you buy a computer, it gets to the point where it's time to upgrade. You have to not just upgrade the software, but the hardware.

How about these cars? These computerized cars nowadays. There's a big fight and down in Mass right now on a bill, actually this ballot question one on right to repair, again.

They passed a law in 2013. We tried to pass one in New Hampshire last year, which didn't make it out of committee very far. The problem is if you have one of these cars and the manufacturer decides not to support your model anymore, after some number of years. Or the dealer wants to charge you a crazy amount of money to do something simple, shouldn't you have the right to repair that vehicle.

They're trying to open up the cars to the point where a regular auto mechanic shop could buy some equipment that would allow them to fine-tune the vehicle.

Remember with your Tesla, you're getting updates over the air over the internet, new software, new features. In fact, your Tesla might be better next year than it is this year, just because of a software update.

So question one is going to be interesting in Mass this year, they're trying to open cars up even further. The car dealers and manufacturers are saying, Oh, no, we can't do that because of security problems. If we allow the mechanics to get into the guts of the car, What's going to happen?

Those are some big questions coming up ahead here, but that $25,000 Tesla sounds pretty interesting.

All Right.

Justin McIssac: [00:03:37] I was going to say, Jack, that Rights to Repair thing has been a huge deal, right?

Well, not only Mass but in the Midwest with John Deere has been in a fight for years with farmers because those tractors have the same sort of software in them.

The farmers have gone to having their tractors hacked so that they can get them fixed rather than buying a new $800,000 tractor. It's been a whole big thing.

Craig Peterson: [00:03:58] It's expensive. Isn't it?

Jack Heath: [00:03:59] I heard a spot in one of the areas wherein terms you decided to go to a local shop versus.

All right. Craig, Thank you very much.

Craig Peterson: [00:04:05] Take care.

Wow, did I get a ton of responses to my newsletter? Went out this weekend a little bit later on Saturday. I didn't get it out, quite, first thing in the morning on Saturday, a little slow this week. You guys have been extremely responsive. So I'm very happy about that.

Probably the biggest response I've had to a newsletter. So if you haven't read it, check it. I'll check it out right now. I tell a story, about something that happened Friday to one of my customers. It happened about two weeks ago and it's a type of thing that puts somebody out of business.

In this case, all of a sudden his orders stopped coming in. Anyways, we'll look at that. I will have another little quick video this week. At least one I'm trying for two. But you know how it goes.

Of course, I'll be back tomorrow and Wednesday.

I'll be back this weekend with a new show, but it might be a repeat, depends on how the week goes.

Cause it's a holiday weekend coming up and there's always stuff to do.

Take care, everybody. Bye-bye.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome,

Good Monday morning, everybody. Craig Peterson here. I was on with Jack Heath and we discussed the political perceptions of the electorate in the age of Social Media and how it is affecting our decisions. Here we go with Jack. 

These and more tech tips, news, and updates visit

- CraigPeterson.com

--- 

Automated Machine Generated Transcript:

Craig Peterson: [00:00:00] You remember it was your Tesla. You're getting updates over the air. Over the internet, new software, new features impact your Tesla might be better next year than it is this year, just because of a software update, cheap electric cars, repair bills that add up farmers having to maybe throw away $800,000 tractors.

And we kinda got into it this morning with Mr. Heath. Usually, my hits with a Jack are short and sweet. Here we go, Craig Peterson and Jack Heath.

Jack Heath: [00:00:34] All right. Joining us now with a tech talk update, Craig Peterson. Craig, what a new Tesla's coming out?

Craig Peterson: [00:00:41] Yeah. Hey, maybe it's car talk today because yeah, we've got a couple of things about cars and talk about, first of all, Elon Musk has been busy.

We know this guy with his Tesla cars. He's been trying to drive the price down, at least the cost of manufacturing down, and the main way he's been working on that is through announcing what we're calling a million-mile battery, a battery that will last a lifetime of one of these electric cars. They potentially could get a million miles because it's electric motor versus all the mechanical systems.

What he is doing right now is, he has announced at least within three years, he plans on having an electric car that will cost $25,000 and he says this vehicle is going to be fully autonomous. Just phenomenal things here. We'll be talking more about this on my show Saturday at 1130.  With the battery cost down substantially, it's getting more affordable for anyone who might want an electric car.

Jack Heath: [00:01:45] Interesting. Of course, Tesla, what a ride that is no pun intended. All right. Anything else for us, Craig?

Craig Peterson: [00:01:51] Another point here is you buy a car, when does that car outlive its usefulness to you and to everyone else?  If you buy a computer, it gets to the point where it's time to upgrade. You have to not just upgrade the software, but the hardware.

How about these cars? These computerized cars nowadays. There's a big fight and down in Mass right now on a bill, actually this ballot question one on right to repair, again.

They passed a law in 2013. We tried to pass one in New Hampshire last year, which didn't make it out of committee very far.  The problem is if you have one of these cars and the manufacturer decides not to support your model anymore, after some number of years. Or the dealer wants to charge you a crazy amount of money to do something simple, shouldn't you have the right to repair that vehicle.

They're trying to open up the cars to the point where a regular auto mechanic shop could buy some equipment that would allow them to fine-tune the vehicle.

Remember with your Tesla, you're getting updates over the air over the internet, new software, new features. In fact, your Tesla might be better next year than it is this year, just because of a software update.

So question one is going to be interesting in Mass this year, they're trying to open cars up even further. The car dealers and manufacturers are saying, Oh, no, we can't do that because of security problems. If we allow the mechanics to get into the guts of the car, What's going to happen?

Those are some big questions coming up ahead here, but that $25,000 Tesla sounds pretty interesting.

All Right.

Justin McIssac: [00:03:37] I was going to say, Jack, that Rights to Repair thing has been a huge deal, right?

Well, not only Mass but in the Midwest with John Deere has been in a fight for years with farmers because those tractors have the same sort of software in them.

The farmers have gone to having their tractors hacked so that they can get them fixed rather than buying a new $800,000 tractor. It's been a whole big thing.

Craig Peterson: [00:03:58] It's expensive. Isn't it?

Jack Heath: [00:03:59] I heard a spot in one of the areas wherein terms you decided to go to a local shop versus.

 All right. Craig, Thank you very much.

Craig Peterson: [00:04:05] Take care.

Wow, did I get a ton of responses to my newsletter? Went out this weekend a little bit later on Saturday. I didn't get it out, quite, first thing in the morning on Saturday, a little slow this week. You guys have been extremely responsive. So I'm very happy about that.

Probably the biggest response I've had to a newsletter. So if you haven't read it, check it. I'll check it out right now. I tell a story, about something that happened Friday to one of my customers. It happened about two weeks ago and it's a type of thing that puts somebody out of business.

In this case, all of a sudden his orders stopped coming in. Anyways, we'll look at that. I will have another little quick video this week. At least one I'm trying for two. But you know how it goes.

 Of course, I'll be back tomorrow and Wednesday.

 I'll be back this weekend with a new show, but it might be a repeat, depends on how the week goes.

Cause it's a holiday weekend coming up and there's always stuff to do.

Take care, everybody. Bye-bye.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Virtual Reality is no longer just for gamers. It is now a business tool that is coming to your home office.

For more tech tips, news, and updates, visit - CraigPeterson.com

---

Traders set to don virtual reality headsets in their home offices

What's on Your Enterprise Network? You Might Be Surprised

Malware Attacks Declined But Became More Evasive in Q2

One of this year's most severe Windows bugs is now under active exploit

The VPN is dying, long live zero trust

Shopify's Employee Data Theft Underscores Risk of Rogue Insiders

Microsoft boots apps out of Azure used by China-sponsored hackers

WannaCry Has IoT in Its Crosshairs

Love in the time of Zoom: Why we're in the midst of a dating revolution

---

Automated Machine-Generated Transcript:

Craig Peterson: [00:00:00] Massive changes ahead. We've even got traders who used to be on the floor of the stock exchange and on the floor of these massive financial companies, we've even got them at home. Now you're going to be shocked at what they're doing to replace that interaction.

Hi everybody. Craig Peterson here. We're going to be talking about these traders and how virtual reality headsets have changed the way some of them are doing business. We're going to talk about what's on your enterprise network. I talked about this last week.

Hopefully, you got my email, it came out on Wednesday this week. I'm going to try and do two of these a week. It's three minute little a coaching lesson if you will, on security. This week we talked about your enterprise network. We're going to delve into that more today.

Have a look in your email make sure you got that. I know you're used to getting emails from me Saturday mornings. This last weekend we sent our weekly email on Sunday instead of Saturday, I'm not sure if that's better for you guys or not. We certainly didn't have quite as many people open it as usual.

Usually, it's almost half of everybody that's on the list and that's thousands of people open it but not as good on Sunday. We may switch back to Saturday. We'll see.

It also has to do with our time, right? This is a labor of love, trying to get all this information out to everybody. So things can change.

We're going to talk about some big changes. Changes in malware attacks this year, even though the decline a little bit in Q2. They got more potent, and we'll tell you why what's going on years.

Most severe of Windows bugs is now under active exploit. We'll tell you about that. VPNs are dying. You know what my thinking is about these paid VPN and free VPN services. If you've been listening long enough, right? They do not increase your security. In fact, they decrease your security in some ways. Maybe you're going to stop your local ISP from tracking where you're going online, but you're you overall are much less secure.

Shopify. We've got a huge theft of the hair and turns out it kind of employees involved. We've got Microsoft booting more Chinese sponsored hackers out.

Wanna Cry. That yeah yeah, that same one that brought the country and the world to its knees a couple of years ago. It's back. And love in the time of Zoom. So if I don't get to all of these today, make sure you check online, or if you're going to miss part of this, all of that available there, Craig peterson.com. We're trying to make sure all of the audio is up there so that you can listen to it in your time on any podcast app. Make sure you check it out, whatever your favorite app is.

Technology has really changed everything and we have seen that this year, they expect to be just an incredible online shopping season. Now that's good and that's bad. You've got the local stores who are hurting very badly. I have gone out of my way lately to try and go to a local store as opposed to ending up online and buying stuff because I want to support them. They are part of the economy, obviously. They are where my kids got some of the first jobs, in local stores. They are also the place where I can go to see things and play with things. It's not like where Amazon charges me sometimes to return something. That wasn't what I thought it was. That kind of always bothered me. So I like the local merchants and not just the restaurants, but the guys that sell the little electronic gear that we have and other things, but it's going to be a huge year this year.

We're going to talk later on today, this is kind of low on the list, but virtual online Zoom dating. It is really changing at all. Now we have a story that came up from Ars Technica this week, Owen Walker of the Financial Times, talking about how we have moved our businesses into spare bedrooms in our homes, living rooms and we've talked about this before.

If you're working from home, make sure you have a spot where all you ever do is work from home. The brain kind of ends up associating and you can become much more productive that way. Different parts of the room, maybe a different chair. Maybe all you do is turn the chair around just to let your brain know that it is time to get to work.

I also use some apps. I've got vitamin R that I've used and I don't really use it as much anymore. I've kind of grown disciplined over the years. You might check it out online. Vitamin R. It uses the Pomodoro Technique, which is an Italian name. Remember those little tomato clocks or countdown timers you have in the kitchen, or at least you used to have years ago where it just reminds you, Hey, uh, you're supposed to be working right now cause you're hearing it go tick tock, tick tock, tick tock, and then it goes off and okay, well, my 20 minutes is up for this particular task and then you take a brief few minute breaks and then you get right back to it.

There are all kinds of hacks to help us to be more productive when we're at home and ultimately more productive than maybe in the office in some ways. In other ways, you're not as productive and you're not as productive because you're not around these other people who can come over and ask questions and much of what we learn, much of what we do is just incidental communications. Where we are in a hallway, we bump into someone or we go to a meeting, we have a side discussion. That's hard to do when you're on a WebEx team call because you're there and so are 10 other people, two other people. It doesn't really matter how many other people, because you can't just lean over and say, Hey, what do you think of this or that?

Now, obviously, on the WebEx teams, you can go ahead and type a message, right? You have that chat capability and you can send it to a specific person. You can do that on Zoom as well, but I don't. I'm not going to talk about Zoom right now because you should not be using it for business. Just you really, really should not.

So focus on that ability to communicate. Some companies are now going to happy hours online, and I've been invited to a Zoom happy hour, and the company's sending me three little bottles of wine. We're going to do it. Taste-testing and we'll just kind of chat while we're there online. It should be fun. It'll be interesting too.

Many businesses are doing that as well. They have the little happy hours and get-togethers because you're not going out after work for a drink to talk to people. You're not going out in the hallway and talking to people. It is such a different world.

The whole thing with whether or not you're there physically is a whole other problem when it comes to traders. Think about traders. If you've seen some of these movies or TV shows where they're on the floor, I know Fox business and some of these other business channels have a shot with a camera on the floor, the trading floor and there just aren't the people there that they used to be. But it's again, it's the interaction and that's what's been important in the past.

Some banks UBS particularly has been issuing some of its traders over in London. These halolenses from Microsoft. These are virtual reality headsets and the idea behind this is to allow the staff to recreate the experience of working in a packed trading floor without ever leaving their homes. I don't know if you saw the video or pictures of this, but when Microsoft first introduced these virtual reality headsets, they had issued them to everybody who was in attendance at this conference room and they started playing these videos. So you see all these people looking around, of course, they can't see beyond what's right in front of their eyes, which is this halolens. These virtual lenses and they're looking around and right up the aisle walks Bill Gates, of course, nobody notices him because he can't see him. They're all just caught up in this experience.

That's what they're trying to do. Banks have been really desperate to bring workers back into the office. When you're talking about these regulatory sensitive roles or roles involving money, where banks will typically force employees to take vacations, which you should be doing. If you're a business person and you have a bookkeeper accountant, make sure they take a vacation, make sure they get out, and have somebody else fill in for them. That's going to help catch people who might be cheating with money. They really want to get these people back in. Trading is one of these, but because people are afraid of the Wuhan virus, they don't want to go into the office. So what they've done, and this is really cool, I'm looking at a picture of her right now is they've set it up so that the traders can be sitting there in their homes and it looks like they have a bunch of different screens. You've seen this before, right where they have four or five, six screens in front of them, different data on different screens. They can look over, they can pull up a screen, they can see everything out of the corner of their eye, just like they're used to. So I can see our market rise or drop in something. I think it's really cool. And that's a good use of that technology.

Deutsche Bank, by the way, told its New York staff last week that they were not required to return to the office until mid 20, 21.

Deutsche bank's going to be opening a whole new office. Many of these others are doing it as well so we'll see what happens.

This Halolens by Microsoft was new surely seen as a gaming device and these headsets cost three grand. Many companies using them as a communications tool. you might want to look at it as well, depending on your business and what you are doing.

So coming up, we're going to talk about what's on your enterprise network. What's on the network, your house. You really might be surprised.

You're listening to Craig Peterson.

Stick around because we'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Virtual Reality is no longer just for gamers.  It is now a business tool that is coming to your home office.

For more tech tips, news, and updates, visit - CraigPeterson.com

---

Traders set to don virtual reality headsets in their home offices

What's on Your Enterprise Network? You Might Be Surprised

Malware Attacks Declined But Became More Evasive in Q2

One of this year’s most severe Windows bugs is now under active exploit

The VPN is dying, long live zero trust

Shopify's Employee Data Theft Underscores Risk of Rogue Insiders

Microsoft boots apps out of Azure used by China-sponsored hackers

WannaCry Has IoT in Its Crosshairs

Love in the time of Zoom: Why we’re in the midst of a dating revolution

---

Automated Machine-Generated Transcript:

Craig Peterson: [00:00:00] Massive changes ahead. We've even got traders who used to be on the floor of the stock exchange and on the floor of these massive financial companies, we've even got them at home. Now you're going to be shocked at what they're doing to replace that interaction.

Hi everybody. Craig Peterson here. We're going to be talking about these traders and how virtual reality headsets have changed the way some of them are doing business. We're going to talk about what's on your enterprise network. I talked about this last week.

Hopefully, you got my email, it came out on Wednesday this week. I'm going to try and do two of these a week. It's three minute little a coaching lesson if you will, on security. This week we talked about your enterprise network. We're going to delve into that more today.

Have a look in your email make sure you got that. I know you're used to getting emails from me Saturday mornings. This last weekend we sent our weekly email on Sunday instead of Saturday, I'm not sure if that's better for you guys or not. We certainly didn't have quite as many people open it as usual.

Usually, it's almost half of everybody that's on the list and that's thousands of people open it but not as good on Sunday. We may switch back to Saturday. We'll see.

It also has to do with our time, right? This is a labor of love, trying to get all this information out to everybody. So things can change.

We're going to talk about some big changes. Changes in malware attacks this year, even though the decline a little bit in Q2. They got more potent, and we'll tell you why what's going on years.

Most severe of Windows bugs is now under active exploit. We'll tell you about that. VPNs are dying. You know what my thinking is about these paid VPN and free VPN services. If you've been listening long enough, right? They do not increase your security. In fact, they decrease your security in some ways. Maybe you're going to stop your local ISP from tracking where you're going online, but you're you overall are much less secure.

 Shopify. We've got a huge theft of the hair and turns out it kind of employees involved. We've got Microsoft booting more Chinese sponsored hackers out.

Wanna Cry. That yeah yeah, that same one that brought the country and the world to its knees a couple of years ago. It's back. And love in the time of Zoom. So if I don't get to all of these today, make sure you check online, or if you're going to miss part of this, all of that available there, Craig peterson.com. We're trying to make sure all of the audio is up there so that you can listen to it in your time on any podcast app. Make sure you check it out, whatever your favorite app is.

Technology has really changed everything and we have seen that this year, they expect to be just an incredible online shopping season. Now that's good and that's bad. You've got the local stores who are hurting very badly. I have gone out of my way lately to try and go to a local store as opposed to ending up online and buying stuff because I want to support them. They are part of the economy, obviously. They are where my kids got some of the first jobs, in local stores. They are also the place where I can go to see things and play with things. It's not like where Amazon charges me sometimes to return something. That wasn't what I thought it was. That kind of always bothered me. So I like the local merchants and not just the restaurants, but the guys that sell the little electronic gear that we have and other things, but it's going to be a huge year this year.

We're going to talk later on today, this is kind of low on the list, but virtual online Zoom dating.  It is really changing at all. Now we have a story that came up from Ars Technica this week, Owen Walker of the Financial Times, talking about how we have moved our businesses into spare bedrooms in our homes, living rooms and we've talked about this before.

If you're working from home, make sure you have a spot where all you ever do is work from home. The brain kind of ends up associating and you can become much more productive that way. Different parts of the room, maybe a different chair. Maybe all you do is turn the chair around just to let your brain know that it is time to get to work.

 I also use some apps. I've got vitamin R that I've used and I don't really use it as much anymore. I've kind of grown disciplined over the years. You might check it out online. Vitamin R. It uses the Pomodoro Technique, which is an Italian name. Remember those little tomato clocks or countdown timers you have in the kitchen, or at least you used to have years ago where it just reminds you, Hey, uh, you're supposed to be working right now cause you're hearing it go tick tock, tick tock, tick tock, and then it goes off and okay, well, my 20 minutes is up for this particular task and then you take a brief few minute breaks and then you get right back to it.

There are all kinds of hacks to help us to be more productive when we're at home and ultimately more productive than maybe in the office in some ways. In other ways, you're not as productive and you're not as productive because you're not around these other people who can come over and ask questions and much of what we learn, much of what we do is just incidental communications. Where we are in a hallway, we bump into someone or we go to a meeting, we have a side discussion. That's hard to do when you're on a WebEx team call because you're there and so are 10 other people, two other people. It doesn't really matter how many other people, because you can't just lean over and say, Hey, what do you think of this or that?

Now, obviously, on the WebEx teams, you can go ahead and type a message, right? You have that chat capability and you can send it to a specific person. You can do that on Zoom as well, but I don't. I'm not going to talk about Zoom right now because you should not be using it for business. Just you really, really should not.

So focus on that ability to communicate. Some companies are now going to happy hours online, and I've been invited to a Zoom happy hour, and the company's sending me three little bottles of wine. We're going to do it. Taste-testing and we'll just kind of chat while we're there online. It should be fun. It'll be interesting too.

Many businesses are doing that as well. They have the little happy hours and get-togethers because you're not going out after work for a drink to talk to people. You're not going out in the hallway and talking to people. It is such a different world.

The whole thing with whether or not you're there physically is a whole other problem when it comes to traders. Think about traders. If you've seen some of these movies or TV shows where they're on the floor, I know Fox business and some of these other business channels have a shot with a camera on the floor, the trading floor and there just aren't the people there that they used to be. But it's again, it's the interaction and that's what's been important in the past.

Some banks UBS particularly has been issuing some of its traders over in London. These halolenses from Microsoft. These are virtual reality headsets and the idea behind this is to allow the staff to recreate the experience of working in a packed trading floor without ever leaving their homes. I don't know if you saw the video or pictures of this, but when Microsoft first introduced these virtual reality headsets, they had issued them to everybody who was in attendance at this conference room and they started playing these videos. So you see all these people looking around, of course, they can't see beyond what's right in front of their eyes, which is this halolens. These virtual lenses and they're looking around and right up the aisle walks Bill Gates, of course, nobody notices him because he can't see him. They're all just caught up in this experience.

That's what they're trying to do. Banks have been really desperate to bring workers back into the office. When you're talking about these regulatory sensitive roles or roles involving money, where banks will typically force employees to take vacations, which you should be doing. If you're a business person and you have a bookkeeper accountant, make sure they take a vacation, make sure they get out, and have somebody else fill in for them. That's going to help catch people who might be cheating with money. They really want to get these people back in. Trading is one of these, but because people are afraid of the Wuhan virus, they don't want to go into the office. So what they've done, and this is really cool, I'm looking at a picture of her right now is they've set it up so that the traders can be sitting there in their homes and it looks like they have a bunch of different screens. You've seen this before, right where they have four or five, six screens in front of them, different data on different screens. They can look over, they can pull up a screen, they can see everything out of the corner of their eye, just like they're used to. So I can see our market rise or drop in something. I think it's really cool. And that's a good use of that technology.

Deutsche Bank, by the way, told its New York staff last week that they were not required to return to the office until mid 20, 21.

Deutsche bank's going to be opening a whole new office. Many of these others are doing it as well so we'll see what happens.

This Halolens by Microsoft was new surely seen as a gaming device and these headsets cost three grand. Many companies using them as a communications tool.  you might want to look at it as well, depending on your business and what you are doing.

So coming up, we're going to talk about what's on your enterprise network. What's on the network, your house. You really might be surprised.

You're listening to Craig Peterson.

Stick around because we'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553

Welcome!

Are their things connected to your network that you don't know about? Most likely! How and why to find out.

For more tech tips, news, and updates, visit - CraigPeterson.com

---

Traders set to don virtual reality headsets in their home offices

What's on Your Enterprise Network? You Might Be Surprised

Malware Attacks Declined But Became More Evasive in Q2

One of this year's most severe Windows bugs is now under active exploit

The VPN is dying, long live zero trust

Shopify's Employee Data Theft Underscores Risk of Rogue Insiders

Microsoft boots apps out of Azure used by China-sponsored hackers

WannaCry Has IoT in Its Crosshairs

Love in the time of Zoom: Why we're in the midst of a dating revolution

---

Automated Machine-Generated Transcript:

Craig Peterson: [00:00:00] We've talked about the security cameras on our networks before and of course the internet of things. A new study is out is really very, very concerning to business people and frankly, to even homeowners. So we're going to get into that right now.

Hi everybody. You're listening to Craig Peterson, and so glad to have you here. Let's get into this big problem. Now that we have uncovered.

There's a new survey that was done by a research firm called Vanson Bourne. And it was done on behalf of Palo Alto Networks. Now Palo Alto networks are one of the competitors for Cisco and others, who make network equipment. Palo Alto network stuff is pretty decent. They've certainly had their fair share of problems lately, but so has everybody else.

I'm much more into things over at Cisco that has pretty much everything you need and it's nicely integrated. Palo Alto networks, good people. I know a few people that will work for them. I know some people that absolutely swear by their stuff. So don't think you've got Palo Alto networks here you're a completely out of luck, cause you're not. They've got some pretty decent stuff

Let's get into the survey I found it to be very interesting. When we go into a business, the first thing we typically have to do is scan the network. You must have to have an audit of the devices that are on your network? And then we scan the devices themselves. Typically that means their servers. Whether they're windows servers, Linux servers, we scan them. See what services they have running, which ports they have open on the local firewalls. We scan them all for any sort of malware that might be on them, spyware, et cetera.

Then we move on to really identify the versions of software they're running. In many cases, if you're running Windows, you probably have done some patches, but some 50 ish percent, depending on the number you want to use and whose numbers you trust. About half of all windows, computers are not patched up and something like 30%, 40% of windows computers have never, ever been patched. But let's assume that they have, let's assume that you're on top of your game. You are the person assigned to it in the business. Maybe you are an IT professional. You've had some training, you have some certifications, so you're off and running things are going great for you, right. You have kept it up to date.

We're moving to the next level, which is our, our macs or our macs up to date. Well, they just keep themselves up to date automatically for the most part.

But remember Windows is just the operating system. Mac iOS is just the operating system. How about all the other apps that you have on those computers? All of the applications. There are all a lot of them there and it's everything from maybe the Microsoft office apps that hopefully you've got set up to do an automatic update. But it's also all of those other little apps that you've put on your computer over the years, that by the way is another good reason to re-install your operating system every once in a while, make sure you have a good backup, make sure you test it before you do the reinstall and don't just, re-install everything.

Don't just restore that backup blindly, but actually restore the software. That you need. Okay. The data files you need because there are so many pieces of software. We have not been keeping up to date.

So you are the world's best IT administrator and you've got all of the computers up to date, all of the apps, only applications that you really need are actually there on the computer. You're not getting tainted by any of this other stuff that's going on, right? Oh, you are so, so good. Congratulations.

But let's have a look at the other devices on your network. This is where the survey from the research from Vanson Bourne really raises some questions. They surveyed 1,350 IT, which is of course information technology decision-makers in the US and 13 other countries so that's a pretty decent sized survey.

I don't know if these people were self-identified or how exactly they came up with those numbers. You can find it this whole survey if you wanted to download it over on Palo Alto Networks. There's a lot of good information that you can glean from the survey it's good stuff all the way around.

It's the connected enterprise IoT security report for 2020 is what it's called. These decision-makers, these 1,350 decision-makers in IT were asked questions to identify the strangest IoT devices they found connected to their organization's networks.

Now let's define the internet of things devices here for a minute. We've already, we've concluded here that you are the IT guru, right? You know enough to keep windows up today to remove the apps, to keep your macs up to date. how about some of the other devices that are on your network?

I'm not going to mention security cameras because I talked about them all the time. Right.

How about your printers? Have you updated the firmware in your printers? That's part of the reason we use higher-end Xerox printers. They all auto-update themselves, which is really nice and we can delay the updates, et cetera because again, those printers are computers that are attached to your network. Even the ones that are attached by a USB cable, although they're a little bit less dangerous than something that's internet-connected or ethernet connected.

How about some of the other devices? Do you have a scanner attached to your network? Do you have a fax machine attached to your network? I know a lot of doctor's offices you have to have a scanner, you have to have a fax machine.

If you buy one nowadays the odds are extremely high that they are connected to your network and maybe write directly to your file server. Have you restricted the access that they have on the file server to make sure they're not doing nasty stuff?

44% of these 1,350 IT businesses, decision-makers almost half reported seeing wearable medical devices, 43% said they had encountered kettles coffee machines, and other connected kitchen appliances. People are doing that all the time and remember that this isn't just in the business offices, this isn't our homes, right? 38. Percent said the same of IP enabled sports equipment. We are seeing more and more of those. Have you seen like the commercials for Peloton or this mirror thing? This mirror thing is really kind of cool. You hang it on the wall. It's kind of a mirror with a builtin display that lets you exercise with somebody remotely who is a coach, or maybe it's a prerecorded class.

Some have had IP enabled sports equipment includes skipping ropes and weights. 34 present percent reported smart toys. 27% said they found smart vehicles on their network.

I want to make sure you guys pay close attention to your networks or whether it's a home network or an office network. Make sure you segment the networks. As I mentioned in my video this week. Hopefully, you got that training video on Wednesday. Keep an eye out for them. Make sure you click through. I also, if you don't want to watch the video, I also have the transcript there when you click through. So you can just read it pretty quickly. It's like a minute to two-minute read and a three-minute video. So enjoy it and be careful out there.

Scan your networks and scan them frequently.

You're listening to Craig Peterson.

Stick around. Cause we'll be right back.

---

More stories and tech updates at:

www.craigpeterson.com

Don't miss an episode from Craig. Subscribe and give us a rating:

www.craigpeterson.com/itunes

Follow me on Twitter for the latest in tech at:

www.twitter.com/craigpeterson

For questions, call or text:

855-385-5553