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Welcome! Â
Our pandemic lockdown appears to be beginning to end and that means that we need to re-launch our teams and that is what I will cover in this segment. So sit back and listen in.Â
For more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: Hey everybody, welcome back. Craig Peterson here on WGAN and online, of course, at CraigPeterson.com. Do you have any questions? You can always email me, ME at CraigPeterson.com. Always glad to help out
[00:00:19] Craig Peterson: Plus, if you get on my email list, you'll find out about what I'm doing this week, what the pros and cons of everything are, and I will be sure to keep you up.
[00:00:29] To date and we've got some very cool stuff coming up. We're making some, I think fantastic changes that are all for the better for you guys. Get more information out and doing it in a timely fashion. I mentioned before the break your remote team and I told you to kind of brace yourselves here. There is a great article that was in the Harvard business review this last week.
[00:00:54] And it's talking about relaunching your remote team. Many of us have remote teams and the remote teams are good and they're bad, right? But in just a few short weeks meeting tools like zoom, Microsoft teams, we've got WebEx teams, Google chat, Slack, they've gone from. Kind of a supplement where we might use them for remote workers.
[00:01:21] We might use them for the team to just keep, some notes to each other. It's moved from that point to where it is really. The primary way of doing business internally, those new goals, new tools to us, right? Many of us are really replacing the bubbler, the meetings, the emails, even frankly, you know, our, our workspaces in our offices before sometimes we had open plans, which are.
[00:01:51] Many of us are really replacing the bubbler, the meetings, the emails, even frankly, you know, our, our workspaces in our offices before sometimes we had open plans, which are are now being pretty heavily frowned upon. cubes, which a lot of places are going back to. So people have individual spaces or offices, which the latest studies are showing. Having an office actually increases your productivity pretty substantially. And we've now gone to our bedrooms, the kid's old bedroom before they moved out, home offices, kitchen tables.
[00:02:19] I'm on every week with Jim Polito. He is the morning drive host on two of the biggest stations in Massachusetts and Jim is running the show from his kitchen table with his dog occasionally barking there in the background. It has changed for everyone, and I was at a webinar, well, yeah, I guess it was a webinar.
[00:02:45] It was a. Three-day conference. It was held on the web, last weekend, and they're calling this the great reset and it's a term I've heard other people use as well. But the great reset means a whole different world when it comes to working from home. As we're trying to relaunch our teams reorient based on the new realities that are out there.
[00:03:09] There. So let's go through what Harvard has to say that we really need to be paying attention to. Number one, they say, revisit your shared purpose. When we have all of these team members and they're all different, a little, hopefully, they are, and different people with different. Ways of thinking, bring different things to the business, and it's all of these different interaction styles, like the NBTI styles that really help to make our organization strong.
[00:03:43] But now that we're all kinda at home, and many of us will continue to be at home, do the team members understand what they're supposed to be doing? I mean, clear and specific goals. Does everybody on a team understand what that team is supposed to be able to accomplish? What the goals are for the team?
[00:04:08] Because again, we pulled the trigger so fast on this. Many of us just didn't get it all together, right? So, well, we're relaunching. Management has to discuss how we can get these teams going here. Let them know clearly what the business goals are. Let them know clearly what the strategy is. Because most businesses have changed because of the pandemic.
[00:04:34] You know, small businesses like mine, when something like this happens to tend to go out of business. But they come back in a completely different way. You know, some of the same people, the same owners, but now a much different angle than what they had before. Big businesses. They can't pivot that quickly, and so they're struggling trying to figure out what they should do.
[00:04:56] So they go for cost-cutting measures. That's usually the first thing that they end up doing. Does your team, do your teams. No, what they should be doing and have the team members themselves express their perspectives here on how the organization and the team's purpose might have changed. Second, here, reassess your available resources.
[00:05:23] In the last segment we talked about VPNs, the pros and cons of VPNs. What's really going on here while this relaunch here is the time to reexamine. In the resource column, that means what information or data do you have? What kind of budgets do have, what kind of equipment, software networks do you have that's going to help the teams advance their goals?
[00:05:52] You don't really have to have a detailed list of everything that's necessary, but. We need to reach a general consensus about what the team needs, what are the resources, and how do we access them? And everybody needs to be on the same page about, how the pandemic has affected the team's budget and also the partnerships.
[00:06:13] Because you remember, we all have vendors we buy from and we all have customers or clients that we work with and we're selling to do. We understand how their organizations have changed because of the pandemic. We have to next understand our team members' constraints. Many of us are working from home with our family around for the very first time.
[00:06:40] Our kids are not in school and most school districts are not reopening until the fall of 2020 how do you deal with that? You know it, it was one thing when the kids stayed with grandma and grandpa during the summer. But we're talking about a lot of months now. Does that make sense? Can we even handle that?
[00:06:59] So some of our team members may need a little bit of assistance here in figuring out how can they juggle their family responsibilities, new family responsibilities they haven't had before. With their new work responsibility and the need to be available at certain times of the day, and in many cases, the answer to that from businesses is we're going to be flexible.
[00:07:27] We're going to allow flex hours, kind of like who used to talk about mother's hours, but now the kids are home all day long, so we've got to help them with this manage deadline expectations, and also maybe rebalance some of the workloads between all of the people. Within the workgroups, we've got to reestablish norms.
[00:07:50] We're talking about how people conduct themselves in meetings, et cetera. You know, it's really easy to be on something like Slack and make some snarky comment or in email or on a conference call that can really be hurtful and that can really cause disharmony within a team. So we've got to figure out what the norms are.
[00:08:14] It's okay to wear pajama bottoms, but you gotta be dressed, professional, head pop cause that's what the game was going to get. Right. If that's what you want. That's great. Do that. We should also be discussing how often team members should connect virtually during the week and what digital tools they should be using.
[00:08:33] Things like email can be great for delayed communication, but many people just drop everything into WebEx teams and expect other people too, you know, snap to, whether it's WebEx teams or Slack or whatever it might be. Okay. So when you're choosing which tools are best for discussion, we need to be very sensitive to the fact that real-time video chat.
[00:08:59] It Is not the same as face to face interaction because if you were to walk by their cubicle or their workspace, you'd see they were busy and you're not going to interrupt them right there. They're in a flow or the, maybe they're in a meeting. Dropping in on him, I'm going to be very, very bad when now you disrupted them because you've popped up a zoom meeting in front of them.
[00:09:24] And this zoom fatigue is real. So think about all of these tips and tricks and techniques. You'll find more about it on my [email protected] Harvard business school had this article. It is great, and if you're trying to manage some teams, make sure you read it. Craig peterson.com. I'm right here on WGAN and I'll be back also Wednesday morning at seven 34 with Matt.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Welcome!
Our pandemic lockdown appears to be beginning to end and that means that we need to re-launch our teams and that is what I will cover in this segment. So sit back and listen in.
For more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: Hey everybody, welcome back. Craig Peterson here on WGAN and online, of course, at CraigPeterson.com. Do you have any questions? You can always email me, ME at CraigPeterson.com. Always glad to help out
[00:00:19] Craig Peterson: Plus, if you get on my email list, you'll find out about what I'm doing this week, what the pros and cons of everything are, and I will be sure to keep you up.
[00:00:29] To date and we've got some very cool stuff coming up. We're making some, I think fantastic changes that are all for the better for you guys. Get more information out and doing it in a timely fashion. I mentioned before the break your remote team and I told you to kind of brace yourselves here. There is a great article that was in the Harvard business review this last week.
[00:00:54] And it's talking about relaunching your remote team. Many of us have remote teams and the remote teams are good and they're bad, right? But in just a few short weeks meeting tools like zoom, Microsoft teams, we've got WebEx teams, Google chat, Slack, they've gone from. Kind of a supplement where we might use them for remote workers.
[00:01:21] We might use them for the team to just keep, some notes to each other. It's moved from that point to where it is really. The primary way of doing business internally, those new goals, new tools to us, right? Many of us are really replacing the bubbler, the meetings, the emails, even frankly, you know, our, our workspaces in our offices before sometimes we had open plans, which are.
[00:01:51] Many of us are really replacing the bubbler, the meetings, the emails, even frankly, you know, our, our workspaces in our offices before sometimes we had open plans, which are are now being pretty heavily frowned upon. cubes, which a lot of places are going back to. So people have individual spaces or offices, which the latest studies are showing. Having an office actually increases your productivity pretty substantially. And we've now gone to our bedrooms, the kid's old bedroom before they moved out, home offices, kitchen tables.
[00:02:19] I'm on every week with Jim Polito. He is the morning drive host on two of the biggest stations in Massachusetts and Jim is running the show from his kitchen table with his dog occasionally barking there in the background. It has changed for everyone, and I was at a webinar, well, yeah, I guess it was a webinar.
[00:02:45] It was a. Three-day conference. It was held on the web, last weekend, and they're calling this the great reset and it's a term I've heard other people use as well. But the great reset means a whole different world when it comes to working from home. As we're trying to relaunch our teams reorient based on the new realities that are out there.
[00:03:09] There. So let's go through what Harvard has to say that we really need to be paying attention to. Number one, they say, revisit your shared purpose. When we have all of these team members and they're all different, a little, hopefully, they are, and different people with different. Ways of thinking, bring different things to the business, and it's all of these different interaction styles, like the NBTI styles that really help to make our organization strong.
[00:03:43] But now that we're all kinda at home, and many of us will continue to be at home, do the team members understand what they're supposed to be doing? I mean, clear and specific goals. Does everybody on a team understand what that team is supposed to be able to accomplish? What the goals are for the team?
[00:04:08] Because again, we pulled the trigger so fast on this. Many of us just didn't get it all together, right? So, well, we're relaunching. Management has to discuss how we can get these teams going here. Let them know clearly what the business goals are. Let them know clearly what the strategy is. Because most businesses have changed because of the pandemic.
[00:04:34] You know, small businesses like mine, when something like this happens to tend to go out of business. But they come back in a completely different way. You know, some of the same people, the same owners, but now a much different angle than what they had before. Big businesses. They can't pivot that quickly, and so they're struggling trying to figure out what they should do.
[00:04:56] So they go for cost-cutting measures. That's usually the first thing that they end up doing. Does your team, do your teams. No, what they should be doing and have the team members themselves express their perspectives here on how the organization and the team's purpose might have changed. Second, here, reassess your available resources.
[00:05:23] In the last segment we talked about VPNs, the pros and cons of VPNs. What's really going on here while this relaunch here is the time to reexamine. In the resource column, that means what information or data do you have? What kind of budgets do have, what kind of equipment, software networks do you have that's going to help the teams advance their goals?
[00:05:52] You don't really have to have a detailed list of everything that's necessary, but. We need to reach a general consensus about what the team needs, what are the resources, and how do we access them? And everybody needs to be on the same page about, how the pandemic has affected the team's budget and also the partnerships.
[00:06:13] Because you remember, we all have vendors we buy from and we all have customers or clients that we work with and we're selling to do. We understand how their organizations have changed because of the pandemic. We have to next understand our team members' constraints. Many of us are working from home with our family around for the very first time.
[00:06:40] Our kids are not in school and most school districts are not reopening until the fall of 2020 how do you deal with that? You know it, it was one thing when the kids stayed with grandma and grandpa during the summer. But we're talking about a lot of months now. Does that make sense? Can we even handle that?
[00:06:59] So some of our team members may need a little bit of assistance here in figuring out how can they juggle their family responsibilities, new family responsibilities they haven't had before. With their new work responsibility and the need to be available at certain times of the day, and in many cases, the answer to that from businesses is we're going to be flexible.
[00:07:27] We're going to allow flex hours, kind of like who used to talk about mother's hours, but now the kids are home all day long, so we've got to help them with this manage deadline expectations, and also maybe rebalance some of the workloads between all of the people. Within the workgroups, we've got to reestablish norms.
[00:07:50] We're talking about how people conduct themselves in meetings, et cetera. You know, it's really easy to be on something like Slack and make some snarky comment or in email or on a conference call that can really be hurtful and that can really cause disharmony within a team. So we've got to figure out what the norms are.
[00:08:14] It's okay to wear pajama bottoms, but you gotta be dressed, professional, head pop cause that's what the game was going to get. Right. If that's what you want. That's great. Do that. We should also be discussing how often team members should connect virtually during the week and what digital tools they should be using.
[00:08:33] Things like email can be great for delayed communication, but many people just drop everything into WebEx teams and expect other people too, you know, snap to, whether it's WebEx teams or Slack or whatever it might be. Okay. So when you're choosing which tools are best for discussion, we need to be very sensitive to the fact that real-time video chat.
[00:08:59] It Is not the same as face to face interaction because if you were to walk by their cubicle or their workspace, you'd see they were busy and you're not going to interrupt them right there. They're in a flow or the, maybe they're in a meeting. Dropping in on him, I'm going to be very, very bad when now you disrupted them because you've popped up a zoom meeting in front of them.
[00:09:24] And this zoom fatigue is real. So think about all of these tips and tricks and techniques. You'll find more about it on my [email protected] Harvard business school had this article. It is great, and if you're trying to manage some teams, make sure you read it. Craig peterson.com. I'm right here on WGAN and I'll be back also Wednesday morning at seven 34 with Matt.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Welcome! Â
We are still locked down due to this Pandemic but the hackers and cybercriminals are hard at work and now they are using pre-made COVID-10 templates to speed up their dastardly deeds. Kick your feet up, enjoy the sunshine, and listen in.Â
For more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: Hey, welcome back everybody. Craig Peterson here on WGAN. It's our last half hour together today, but we'll be back again next week, one til three here on WGAN every Saturday. And of course, I'm on with Matt and Gagnon during drive times on Wednesday morning at seven 34 as we discuss the latest in technology news.
[00:00:29] You've probably been hearing warnings. I've certainly been talking about them with Matt about all of the nastiness that's going on right now with the hackers, and we're talking about soup to nuts. Tackers here we're talking about nation States. In other words, countries like Russia and Iran, and particularly China, and all of the things they're trying to do to really mess us up.
[00:00:58] And it's a shame to see that, but we also have just regular old hackers. Those people typically in Eastern Europe who are just hoping to get their hands on a hundred thousand dollars from some rich American who doesn't deserve the money because then, wow. This is a great support to them in their family for years.
[00:01:21] In fact, their extended family for years, so they're doing everything they can to get money from us. The number of hack attempts has gone way, way up. I've seen numbers as high as. 300% through phishing attacks and various other attacks, including direct attacks on our firewalls, our websites on basically everything that is facing the internet.
[00:01:47] So it's a real problem out there and threat actors, these bad guys are trying to take advantage of people. As part of this pandemic, they're pretending that they are the world health organization, the internal revenue service, the centers for disease control, some government agency or NGO, as they say, nongovernmental organization.
[00:02:14] There have been a lot of them coming out pretending to be from the United Kingdom government, the government of Canada, and the government of France. That is a very big deal because they're being successful at it. And unsurprisingly, the covert 19 phishing campaigns. I have just taken off. I'm looking at a chart right now, a different page deployment.
[00:02:43] So it kind of hit a peak around March 26th and it's been dropping, but here's what these pages are that I'm talking about. These are pages up on the dark web, just regular webpage type pages, and bad guys. These bad actors go there and they can download templates. Templates of emails, templates of the website.
[00:03:11] So instead of taking a day or two to come up with a, a great copy of a website that looks just like the world health organization, all they have to do is pay 10 bucks, equivalent $10. For a set of templates that they can now use to send out to you and my emails look like the world health organization.
[00:03:37] And if we click on it, take us to a website that looks like a world health organization or one that makes it look like your computer was infected. A lot of these templates have multiple pages as well as emails, malicious web domains that can be inserted. The bad guys can rent a web domain and use that.
[00:04:01] This is kind of like. Regular marketing where you might have an affiliate and you use an affiliate code in order to track, yeah, that was my lead. I want to get paid. If they buy well, they have affiliate codes for these bad websites. It's absolutely amazing. And then these credential phishing attackers have our information that they've taken from some hack online.
[00:04:32] There are some huge databases of our email addresses, usernames, names, and passwords that are out there. Huge, huge databases. And so they're using these databases here to try and get you to click on something. Because they know the last four of your social security number, they know your email address, they know your name.
[00:04:58] And in many cases they might even know your bank because what they'll do is use the information that they've stolen from, you know, whatever it is, a clothing website, and use that same email address and that same password to try and log into a number of bank websites. Are you using the same email address and password to using multiple sites?
[00:05:26] Right. No, you're not, are you? Because that's what they're doing. That's called credential stuffing and credential fishing. We've seen these landing page deployments kind of go down a little bit, which makes sense because again, most of the bad guys have been doing it. So let's talk about some of these spoofed websites.
[00:05:48] What do they look like? Well, the domain is usually a giveaway if you're paying attention. So, for instance, they might have a wastewater treatment.co. Dot. N Z. So that's particular site is a world health organization branded credential fishing template. So you go to that page, you verify quote-unquote, your email and your password.
[00:06:18] And now you're in. Now we know that there was supposedly a hack of the world health organization's credentials. A hard to tell if that's absolutely true or not, but they're copying the WOA chose logo color scheme, and they're trying to get you to enter in. Your credentials. The same thing with the United States center for disease control and looking at a spoof site right now, it's cdc.gov dot.
[00:06:46] Coronavirus.secure dot server dot shorter-term rental.org obviously, it's not really shorter-term rental. And so people look at it. Okay. cdc.gov coronavirus. Okay, that makes sense. And it says, authenticate with your email provider to generate a vaccine ID and it has quick login links for outlook, g-mail, office, EA, AOL, and Yahoo.
[00:07:13] And it's asking for an email address and a password so you can receive a vaccine ID, whatever the heck that is. Right. This is a broad web email credential phishing template. Here's another one here. The course IRS is a big-time one. This is a see matters.com and of course, it's Corona is what they're trying to get at here.
[00:07:40] Financial aid details. it says after an accounting audit of our records, we discovered that you are eligible. For an instant amount of 1070 $9 and 83 cents worth of financial aid upon submission, your request will be further reviewed by our accounting team, and the amount in question will be credited to your confirmed financial institution in a timeframe of 48 hours.
[00:08:06] Again, fake. Here's another one. This is a get my payment website that's out there, and again, these are all templates that they pay their 10 bucks and they get a set of templates. It makes it look like it's the IRS, but again, it's not. They are IRS is URL, and if you check the SSL key signature. That's not them either.
[00:08:29] So this one is getting my payment. It asks for your social security number, your date of birth, your full name, and your zip or postal code. Okay. All right. There and the IRS site. How's that for fun? if you want the real IRS site, by the way, go to irs.gov and you can click through on there. here's another one.
[00:08:50] Get my payment. The government of Canada, it's even in French as well. Emergency Canada, emergency response benefit. these things just go on and on. Canada revenue. Is y'all still for the new Canada or C or Francais? The United Kingdom, her Majesty's revenue and customs. It goes on and on. So the bottom line here, be very careful.
[00:09:16] The bad guys are out there. They've got these ready-made, covert 19 themed websites that they're stealing, they're renting, they're putting online, and they have really, really been making a lot of money. All right. When we get back, we're going to talk about Britain's hard lesson about blind trust in so-called scientific data.
[00:09:40] You're listening to Craig Peterson here on WGAN and online. Craig peterson.com. Stick around. We'll be right back.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Â
Welcome! Â
We are still locked down due to this Pandemic but the hackers and cybercriminals are hard at work and now they are using pre-made COVID-10 templates to speed up their dastardly deeds. Kick your feet up, enjoy the sunshine, and listen in.Â
For more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: Hey, welcome back everybody. Craig Peterson here on WGAN. It's our last half hour together today, but we'll be back again next week, one til three here on WGAN every Saturday. And of course, I'm on with Matt and Gagnon during drive times on Wednesday morning at seven 34 as we discuss the latest in technology news.
[00:00:29] You've probably been hearing warnings. I've certainly been talking about them with Matt about all of the nastiness that's going on right now with the hackers, and we're talking about soup to nuts. Tackers here we're talking about nation States. In other words, countries like Russia and Iran, and particularly China, and all of the things they're trying to do to really mess us up.
[00:00:58] And it's a shame to see that, but we also have just regular old hackers. Those people typically in Eastern Europe who are just hoping to get their hands on a hundred thousand dollars from some rich American who doesn't deserve the money because then, wow. This is a great support to them in their family for years.
[00:01:21] In fact, their extended family for years, so they're doing everything they can to get money from us. The number of hack attempts has gone way, way up. I've seen numbers as high as. 300% through phishing attacks and various other attacks, including direct attacks on our firewalls, our websites on basically everything that is facing the internet.
[00:01:47] So it's a real problem out there and threat actors, these bad guys are trying to take advantage of people. As part of this pandemic, they're pretending that they are the world health organization, the internal revenue service, the centers for disease control, some government agency or NGO, as they say, nongovernmental organization.
[00:02:14] There have been a lot of them coming out pretending to be from the United Kingdom government, the government of Canada, and the government of France. That is a very big deal because they're being successful at it. And unsurprisingly, the covert 19 phishing campaigns. I have just taken off. I'm looking at a chart right now, a different page deployment.
[00:02:43] So it kind of hit a peak around March 26th and it's been dropping, but here's what these pages are that I'm talking about. These are pages up on the dark web, just regular webpage type pages, and bad guys. These bad actors go there and they can download templates. Templates of emails, templates of the website.
[00:03:11] So instead of taking a day or two to come up with a, a great copy of a website that looks just like the world health organization, all they have to do is pay 10 bucks, equivalent $10. For a set of templates that they can now use to send out to you and my emails look like the world health organization.
[00:03:37] And if we click on it, take us to a website that looks like a world health organization or one that makes it look like your computer was infected. A lot of these templates have multiple pages as well as emails, malicious web domains that can be inserted. The bad guys can rent a web domain and use that.
[00:04:01] This is kind of like. Regular marketing where you might have an affiliate and you use an affiliate code in order to track, yeah, that was my lead. I want to get paid. If they buy well, they have affiliate codes for these bad websites. It's absolutely amazing. And then these credential phishing attackers have our information that they've taken from some hack online.
[00:04:32] There are some huge databases of our email addresses, usernames, names, and passwords that are out there. Huge, huge databases. And so they're using these databases here to try and get you to click on something. Because they know the last four of your social security number, they know your email address, they know your name.
[00:04:58] And in many cases they might even know your bank because what they'll do is use the information that they've stolen from, you know, whatever it is, a clothing website, and use that same email address and that same password to try and log into a number of bank websites. Are you using the same email address and password to using multiple sites?
[00:05:26] Right. No, you're not, are you? Because that's what they're doing. That's called credential stuffing and credential fishing. We've seen these landing page deployments kind of go down a little bit, which makes sense because again, most of the bad guys have been doing it. So let's talk about some of these spoofed websites.
[00:05:48] What do they look like? Well, the domain is usually a giveaway if you're paying attention. So, for instance, they might have a wastewater treatment.co. Dot. N Z. So that's particular site is a world health organization branded credential fishing template. So you go to that page, you verify quote-unquote, your email and your password.
[00:06:18] And now you're in. Now we know that there was supposedly a hack of the world health organization's credentials. A hard to tell if that's absolutely true or not, but they're copying the WOA chose logo color scheme, and they're trying to get you to enter in. Your credentials. The same thing with the United States center for disease control and looking at a spoof site right now, it's cdc.gov dot.
[00:06:46] Coronavirus.secure dot server dot shorter-term rental.org obviously, it's not really shorter-term rental. And so people look at it. Okay. cdc.gov coronavirus. Okay, that makes sense. And it says, authenticate with your email provider to generate a vaccine ID and it has quick login links for outlook, g-mail, office, EA, AOL, and Yahoo.
[00:07:13] And it's asking for an email address and a password so you can receive a vaccine ID, whatever the heck that is. Right. This is a broad web email credential phishing template. Here's another one here. The course IRS is a big-time one. This is a see matters.com and of course, it's Corona is what they're trying to get at here.
[00:07:40] Financial aid details. it says after an accounting audit of our records, we discovered that you are eligible. For an instant amount of 1070 $9 and 83 cents worth of financial aid upon submission, your request will be further reviewed by our accounting team, and the amount in question will be credited to your confirmed financial institution in a timeframe of 48 hours.
[00:08:06] Again, fake. Here's another one. This is a get my payment website that's out there, and again, these are all templates that they pay their 10 bucks and they get a set of templates. It makes it look like it's the IRS, but again, it's not. They are IRS is URL, and if you check the SSL key signature. That's not them either.
[00:08:29] So this one is getting my payment. It asks for your social security number, your date of birth, your full name, and your zip or postal code. Okay. All right. There and the IRS site. How's that for fun? if you want the real IRS site, by the way, go to irs.gov and you can click through on there. here's another one.
[00:08:50] Get my payment. The government of Canada, it's even in French as well. Emergency Canada, emergency response benefit. these things just go on and on. Canada revenue. Is y'all still for the new Canada or C or Francais? The United Kingdom, her Majesty's revenue and customs. It goes on and on. So the bottom line here, be very careful.
[00:09:16] The bad guys are out there. They've got these ready-made, covert 19 themed websites that they're stealing, they're renting, they're putting online, and they have really, really been making a lot of money. All right. When we get back, we're going to talk about Britain's hard lesson about blind trust in so-called scientific data.
[00:09:40] You're listening to Craig Peterson here on WGAN and online. Craig peterson.com. Stick around. We'll be right back.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Â
Welcome!
We are still locked down due to this Pandemic but the hackers and cybercriminals are hard at work and now they are using pre-made COVID-10 templates to speed up their dastardly deeds. Kick your feet up, enjoy the sunshine, and listen in.
For more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: Hey, welcome back everybody. Craig Peterson here on WGAN. It's our last half hour together today, but we'll be back again next week, one til three here on WGAN every Saturday. And of course, I'm on with Matt and Gagnon during drive times on Wednesday morning at seven 34 as we discuss the latest in technology news.
[00:00:29] You've probably been hearing warnings. I've certainly been talking about them with Matt about all of the nastiness that's going on right now with the hackers, and we're talking about soup to nuts. Tackers here we're talking about nation States. In other words, countries like Russia and Iran, and particularly China, and all of the things they're trying to do to really mess us up.
[00:00:58] And it's a shame to see that, but we also have just regular old hackers. Those people typically in Eastern Europe who are just hoping to get their hands on a hundred thousand dollars from some rich American who doesn't deserve the money because then, wow. This is a great support to them in their family for years.
[00:01:21] In fact, their extended family for years, so they're doing everything they can to get money from us. The number of hack attempts has gone way, way up. I've seen numbers as high as. 300% through phishing attacks and various other attacks, including direct attacks on our firewalls, our websites on basically everything that is facing the internet.
[00:01:47] So it's a real problem out there and threat actors, these bad guys are trying to take advantage of people. As part of this pandemic, they're pretending that they are the world health organization, the internal revenue service, the centers for disease control, some government agency or NGO, as they say, nongovernmental organization.
[00:02:14] There have been a lot of them coming out pretending to be from the United Kingdom government, the government of Canada, and the government of France. That is a very big deal because they're being successful at it. And unsurprisingly, the covert 19 phishing campaigns. I have just taken off. I'm looking at a chart right now, a different page deployment.
[00:02:43] So it kind of hit a peak around March 26th and it's been dropping, but here's what these pages are that I'm talking about. These are pages up on the dark web, just regular webpage type pages, and bad guys. These bad actors go there and they can download templates. Templates of emails, templates of the website.
[00:03:11] So instead of taking a day or two to come up with a, a great copy of a website that looks just like the world health organization, all they have to do is pay 10 bucks, equivalent $10. For a set of templates that they can now use to send out to you and my emails look like the world health organization.
[00:03:37] And if we click on it, take us to a website that looks like a world health organization or one that makes it look like your computer was infected. A lot of these templates have multiple pages as well as emails, malicious web domains that can be inserted. The bad guys can rent a web domain and use that.
[00:04:01] This is kind of like. Regular marketing where you might have an affiliate and you use an affiliate code in order to track, yeah, that was my lead. I want to get paid. If they buy well, they have affiliate codes for these bad websites. It's absolutely amazing. And then these credential phishing attackers have our information that they've taken from some hack online.
[00:04:32] There are some huge databases of our email addresses, usernames, names, and passwords that are out there. Huge, huge databases. And so they're using these databases here to try and get you to click on something. Because they know the last four of your social security number, they know your email address, they know your name.
[00:04:58] And in many cases they might even know your bank because what they'll do is use the information that they've stolen from, you know, whatever it is, a clothing website, and use that same email address and that same password to try and log into a number of bank websites. Are you using the same email address and password to using multiple sites?
[00:05:26] Right. No, you're not, are you? Because that's what they're doing. That's called credential stuffing and credential fishing. We've seen these landing page deployments kind of go down a little bit, which makes sense because again, most of the bad guys have been doing it. So let's talk about some of these spoofed websites.
[00:05:48] What do they look like? Well, the domain is usually a giveaway if you're paying attention. So, for instance, they might have a wastewater treatment.co. Dot. N Z. So that's particular site is a world health organization branded credential fishing template. So you go to that page, you verify quote-unquote, your email and your password.
[00:06:18] And now you're in. Now we know that there was supposedly a hack of the world health organization's credentials. A hard to tell if that's absolutely true or not, but they're copying the WOA chose logo color scheme, and they're trying to get you to enter in. Your credentials. The same thing with the United States center for disease control and looking at a spoof site right now, it's cdc.gov dot.
[00:06:46] Coronavirus.secure dot server dot shorter-term rental.org obviously, it's not really shorter-term rental. And so people look at it. Okay. cdc.gov coronavirus. Okay, that makes sense. And it says, authenticate with your email provider to generate a vaccine ID and it has quick login links for outlook, g-mail, office, EA, AOL, and Yahoo.
[00:07:13] And it's asking for an email address and a password so you can receive a vaccine ID, whatever the heck that is. Right. This is a broad web email credential phishing template. Here's another one here. The course IRS is a big-time one. This is a see matters.com and of course, it's Corona is what they're trying to get at here.
[00:07:40] Financial aid details. it says after an accounting audit of our records, we discovered that you are eligible. For an instant amount of 1070 $9 and 83 cents worth of financial aid upon submission, your request will be further reviewed by our accounting team, and the amount in question will be credited to your confirmed financial institution in a timeframe of 48 hours.
[00:08:06] Again, fake. Here's another one. This is a get my payment website that's out there, and again, these are all templates that they pay their 10 bucks and they get a set of templates. It makes it look like it's the IRS, but again, it's not. They are IRS is URL, and if you check the SSL key signature. That's not them either.
[00:08:29] So this one is getting my payment. It asks for your social security number, your date of birth, your full name, and your zip or postal code. Okay. All right. There and the IRS site. How's that for fun? if you want the real IRS site, by the way, go to irs.gov and you can click through on there. here's another one.
[00:08:50] Get my payment. The government of Canada, it's even in French as well. Emergency Canada, emergency response benefit. these things just go on and on. Canada revenue. Is y'all still for the new Canada or C or Francais? The United Kingdom, her Majesty's revenue and customs. It goes on and on. So the bottom line here, be very careful.
[00:09:16] The bad guys are out there. They've got these ready-made, covert 19 themed websites that they're stealing, they're renting, they're putting online, and they have really, really been making a lot of money. All right. When we get back, we're going to talk about Britain's hard lesson about blind trust in so-called scientific data.
[00:09:40] You're listening to Craig Peterson here on WGAN and online. Craig peterson.com. Stick around. We'll be right back.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Good morning everybody!
I was on with Matt this morning and we had a good discussion about the security and what we are now seeing in website attacks, and Companies identity-related attacks and How to block bad ads. Let's get into my conversation with Matt on WGAN.
These and more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: We're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. Good morning everybody. Craig Peterson here. I was on with Matt. We talked about what's going on with our Chrome browsers.
[00:00:24] Why are they slowing down? Of course, I give you a couple of things you can do in order to help improve that identity theft now on companies. What's this survey all about? We get into some detail and our websites are being attacked and it's quieter and more persistent than ever. So here we go with Matt.
[00:00:47] Matt Gagnon: 7:36 on the WGAN morning news. It is Wednesday morning and it's time to talk to Craig Peterson, our tech guru. He joins us now. Craig, how are you this morning?
[00:00:58] Craig Peterson: Hey, good morning. I'm doing well. Looking forward to getting out on the motorcycle, but not quite sure where I'm going to go. It's just like go for coffee or whatever, but a different world.
[00:01:08] Matt Gagnon: It is a different world out there and good luck to you on the motorcycle. I had one many moons ago and I had to sell it and I never bought a new one. And I'm very sad about that. So thank you for reminding me that I, I appreciate it quite a bit. You'll be out on Memorial day trying to, you know, enjoy the freedom of that motorcycle and I will not, so congratulations.
[00:01:27] So that, of course, is a technological device. And we are here to talk about the world of technology. And one of the things that always comes up in the world of technology is, you know, in terms of computers and whatnot, hacking attacks on websites, that kind of stuff. And what's interesting is that recently it seems like they're becoming a little bit more persistent and maybe even a little bit harder to detect, a little quieter.
[00:01:50] What's a, what's new in website attacks.
[00:01:53] Craig Peterson: Well, we know now that the bad guys, I've been very busy during this quarter of Iris time, we've been much more susceptible because we're not in the office. We're not getting the prompts and the training from our IT people. And in this case, what's happening is businesses, many who had never been online before, have them launching all kinds of websites.
[00:02:17] So the bad guys have been kind of focusing in on our business website. They've been putting nasty wear on them, on the checkout pages to scrape our credit card information, just like you might see on one of those ATM skimmer devices skimming on there, and they have gotten. T darn good at it. There's one of the security vendors out there called SiteLock, who's analyzed some 7 million websites worldwide and found that they really have ramped up attacks on websites.
[00:02:51] Our own clients that we monitor, their websites have seen it. Tick, and we're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. So we've gotta be very careful for many of our businesses, websites are new.
[00:03:16] We're running things like wake up WordPress, for instance, the number one platform out there for websites. It's a great platform. But as usual, we're not patching them. We don't really understand what we're doing, and many people have not been hiring experts to do it. So there's a whole lot of peril with so many of these brand new sites out there.
[00:03:39] Matt Gagnon: We are talking to Craig Peterson, our tech guru. He joins us at this time to talk about technology topics. All the time. And speaking of, you know, breaches and nefarious characters doing bad things. One of the other things you hear a lot about is identity theft. And there's a lot of companies right now that are identifying identity theft and, and reporting it.
[00:04:00]and in the last couple of years, that's, it's been a really big spike of that.
[00:04:04]Craig Peterson: Yeah. We're seeing right now about 94% of businesses there that, again, this is a survey that's been out there, how big experience and identity-related security breach that is. A lot of businesses and what we're talking about are typically things like phishing emails and we've got, again, the bad guys kind of almost getting together.
[00:04:26] There are bad guys out there that for as little as $10 we'll sell it. Other bad guys templates of websites, and we're talking about government websites like the IRS, the world health organization, et cetera. So they now have the ability to very, very quickly ramp up and start. Pretending they are. These, you know, again, who these government agencies, places where we're hoping to get some money.
[00:04:55] Well, they're also going and stealing credentials from some of our businesses that are out there. Takes you 6% in fact, of the respondents said that they had been nailed by one of these phishing attacks. We have one client that we picked up, unfortunately. Right? It's always after. Are they, the horses get out of the barn, but we picked up that had $80,000 their entire operating account stolen.
[00:05:24] And that again was due to one of these identity theft things going on. Not where they're stealing your social security number, but where they're stealing the identity of your business or another business. So we've got to keep up on that one as well. The bad guys are really taking advantage of us. Not being the type of attention we used to pay.
[00:05:46] Matt Gagnon: Indeed, and we were talking to Craig Peterson, our tech guru joins us at this time every Wednesday to go over what's happening in the world of technology. Craig, I use Chrome. I still do. And one of the things that I have noticed is that what was once a sort of a. Resource light quick browser has gotten bogged out over the years and it really, a lot of resources get sucked down.
[00:06:08]because of ads and a lot of other things. they are apparently taking some steps here now to block some of these resource-draining ads out there. How do you take advantage of that now? Because I want it.
[00:06:20] Craig Peterson: Exactly. Well, there's a couple of blockers that you can use. Chrome has been kind of going back and forth on this.
[00:06:28] They have said, okay, well we're going to allow ad blockers, and then they said, well, we're not going to allow ad blockers because that's how Google makes their money is we'll see ads. And so there's a real problem out there with Bitcoin mining where you go to a. A website and an ad pops-up and it starts using your computer to mine Bitcoins for the bad guys, this can be a real problem because we're talking about chewing up your memory and your CPU on your computer, unbeknownst to you.
[00:07:05] So what they've done now is Google has said, okay, well if there is an. Add, quote-unquote, which might be malware that is using a lot of your CPU. We're going to block it just right there out of the box, no questions about it. Now, there is a couple of things that you can do right now that I would suggest.
[00:07:26] One of them is a blocker that is being published called cheaper's. I'm trying to remember. I don't remember. Oh yeah. Ublock origin is one of them that you can install. Google Chrome has some early on stuff right now, but if you check your settings, it's called, it's a setting called enable heavy.
[00:07:48] Add intervention, but they're going to turn that on by default. So really this is the first time Google with Chrome is going to be blocking any ads and privacy badger, as well as Ublock origin, will help to get rid of these heavy ads that are slowing down your browsers.
[00:08:06]Matt Gagnon: Greg Peters on tech guru joins us now as he always does to go over the world of technology.
[00:08:12] It is a fascinating world and he brings us into it. Craig, as always. Thanks a lot. For joining us and giving us this, this quick preview of what's going on in the world of technology. And you'll go more in-depth to these topics and so much more when I believe it's Saturday
[00:08:26] Craig Peterson: and like Saturday at 1:00 PM Saturday from one til three.
[00:08:30] And yeah, we'll definitely go into more detail. I'll give you links to those actual blockers here. They're going to speed things up and we'll talk more about some of the stuff that's going around this week besides.
[00:08:42] Matt Gagnon: I was going to say coronavirus would be the big thing going around this week. Alright, Craig.
[00:08:46] Well thanks. I appreciate it and good luck on Saturday. We'll talk again soon.
[00:08:50] Craig Peterson: Bye. Bye. Alright, great folks, I hope you join us this Saturday. I'm going to be talking a lot more about these topics as well as a number of others that of course we just can't get to and we can't do in-depth. I'm going to be talking about the coming disruption.
[00:09:04] To college, what's going to happen here in the future? Some existing VPNs and the challenges you're probably having with them. It's time to relaunch a remote team. I'll talk about some of the things you should be looking at. Also, we'll talk more about these COVID-19 themed phishing templates and Britain's hard lesson about there blind trust in quote science unquote. So all of that will be released. Usually, we get it out on Saturday, sometimes it's actually released Friday night and it airs on multiple radio stations throughout the weekend over on iHeart, as well as on their app and everywhere. So if you are not subscribed, please do take a minute and subscribe to your favorite podcast app. Everybody have a great day and a Great rest of the week. I hope you have a wonderful weekend and we'll be joining you again on Saturday.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Good morning everybody!
I was on with Matt this morning and we had a good discussion about the security and what we are now seeing in website attacks, and Companies identity-related attacks and How to block bad ads. Let's get into my conversation with Matt on WGAN.
These and more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: We're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. Good morning everybody. Craig Peterson here. I was on with Matt. We talked about what's going on with our Chrome browsers.
[00:00:24] Why are they slowing down? Of course, I give you a couple of things you can do in order to help improve that identity theft now on companies. What's this survey all about? We get into some detail and our websites are being attacked and it's quieter and more persistent than ever. So here we go with Matt.
[00:00:47] Matt Gagnon: 7:36 on the WGAN morning news. It is Wednesday morning and it's time to talk to Craig Peterson, our tech guru. He joins us now. Craig, how are you this morning?
[00:00:58] Craig Peterson: Hey, good morning. I'm doing well. Looking forward to getting out on the motorcycle, but not quite sure where I'm going to go. It's just like go for coffee or whatever, but a different world.
[00:01:08] Matt Gagnon: It is a different world out there and good luck to you on the motorcycle. I had one many moons ago and I had to sell it and I never bought a new one. And I'm very sad about that. So thank you for reminding me that I, I appreciate it quite a bit. You'll be out on Memorial day trying to, you know, enjoy the freedom of that motorcycle and I will not, so congratulations.
[00:01:27] So that, of course, is a technological device. And we are here to talk about the world of technology. And one of the things that always comes up in the world of technology is, you know, in terms of computers and whatnot, hacking attacks on websites, that kind of stuff. And what's interesting is that recently it seems like they're becoming a little bit more persistent and maybe even a little bit harder to detect, a little quieter.
[00:01:50] What's a, what's new in website attacks.
[00:01:53] Craig Peterson: Well, we know now that the bad guys, I've been very busy during this quarter of Iris time, we've been much more susceptible because we're not in the office. We're not getting the prompts and the training from our IT people. And in this case, what's happening is businesses, many who had never been online before, have them launching all kinds of websites.
[00:02:17] So the bad guys have been kind of focusing in on our business website. They've been putting nasty wear on them, on the checkout pages to scrape our credit card information, just like you might see on one of those ATM skimmer devices skimming on there, and they have gotten. T darn good at it. There's one of the security vendors out there called SiteLock, who's analyzed some 7 million websites worldwide and found that they really have ramped up attacks on websites.
[00:02:51] Our own clients that we monitor, their websites have seen it. Tick, and we're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. So we've gotta be very careful for many of our businesses, websites are new.
[00:03:16] We're running things like wake up WordPress, for instance, the number one platform out there for websites. It's a great platform. But as usual, we're not patching them. We don't really understand what we're doing, and many people have not been hiring experts to do it. So there's a whole lot of peril with so many of these brand new sites out there.
[00:03:39] Matt Gagnon: We are talking to Craig Peterson, our tech guru. He joins us at this time to talk about technology topics. All the time. And speaking of, you know, breaches and nefarious characters doing bad things. One of the other things you hear a lot about is identity theft. And there's a lot of companies right now that are identifying identity theft and, and reporting it.
[00:04:00]and in the last couple of years, that's, it's been a really big spike of that.
[00:04:04]Craig Peterson: Yeah. We're seeing right now about 94% of businesses there that, again, this is a survey that's been out there, how big experience and identity-related security breach that is. A lot of businesses and what we're talking about are typically things like phishing emails and we've got, again, the bad guys kind of almost getting together.
[00:04:26] There are bad guys out there that for as little as $10 we'll sell it. Other bad guys templates of websites, and we're talking about government websites like the IRS, the world health organization, et cetera. So they now have the ability to very, very quickly ramp up and start. Pretending they are. These, you know, again, who these government agencies, places where we're hoping to get some money.
[00:04:55] Well, they're also going and stealing credentials from some of our businesses that are out there. Takes you 6% in fact, of the respondents said that they had been nailed by one of these phishing attacks. We have one client that we picked up, unfortunately. Right? It's always after. Are they, the horses get out of the barn, but we picked up that had $80,000 their entire operating account stolen.
[00:05:24] And that again was due to one of these identity theft things going on. Not where they're stealing your social security number, but where they're stealing the identity of your business or another business. So we've got to keep up on that one as well. The bad guys are really taking advantage of us. Not being the type of attention we used to pay.
[00:05:46] Matt Gagnon: Indeed, and we were talking to Craig Peterson, our tech guru joins us at this time every Wednesday to go over what's happening in the world of technology. Craig, I use Chrome. I still do. And one of the things that I have noticed is that what was once a sort of a. Resource light quick browser has gotten bogged out over the years and it really, a lot of resources get sucked down.
[00:06:08]because of ads and a lot of other things. they are apparently taking some steps here now to block some of these resource-draining ads out there. How do you take advantage of that now? Because I want it.
[00:06:20] Craig Peterson: Exactly. Well, there's a couple of blockers that you can use. Chrome has been kind of going back and forth on this.
[00:06:28] They have said, okay, well we're going to allow ad blockers, and then they said, well, we're not going to allow ad blockers because that's how Google makes their money is we'll see ads. And so there's a real problem out there with Bitcoin mining where you go to a. A website and an ad pops-up and it starts using your computer to mine Bitcoins for the bad guys, this can be a real problem because we're talking about chewing up your memory and your CPU on your computer, unbeknownst to you.
[00:07:05] So what they've done now is Google has said, okay, well if there is an. Add, quote-unquote, which might be malware that is using a lot of your CPU. We're going to block it just right there out of the box, no questions about it. Now, there is a couple of things that you can do right now that I would suggest.
[00:07:26] One of them is a blocker that is being published called cheaper's. I'm trying to remember. I don't remember. Oh yeah. Ublock origin is one of them that you can install. Google Chrome has some early on stuff right now, but if you check your settings, it's called, it's a setting called enable heavy.
[00:07:48] Add intervention, but they're going to turn that on by default. So really this is the first time Google with Chrome is going to be blocking any ads and privacy badger, as well as Ublock origin, will help to get rid of these heavy ads that are slowing down your browsers.
[00:08:06]Matt Gagnon: Greg Peters on tech guru joins us now as he always does to go over the world of technology.
[00:08:12] It is a fascinating world and he brings us into it. Craig, as always. Thanks a lot. For joining us and giving us this, this quick preview of what's going on in the world of technology. And you'll go more in-depth to these topics and so much more when I believe it's Saturday
[00:08:26] Craig Peterson: and like Saturday at 1:00 PM Saturday from one til three.
[00:08:30] And yeah, we'll definitely go into more detail. I'll give you links to those actual blockers here. They're going to speed things up and we'll talk more about some of the stuff that's going around this week besides.
[00:08:42] Matt Gagnon: I was going to say coronavirus would be the big thing going around this week. Alright, Craig.
[00:08:46] Well thanks. I appreciate it and good luck on Saturday. We'll talk again soon.
[00:08:50] Craig Peterson: Bye. Bye. Alright, great folks, I hope you join us this Saturday. I'm going to be talking a lot more about these topics as well as a number of others that of course we just can't get to and we can't do in-depth. I'm going to be talking about the coming disruption.
[00:09:04] To college, what's going to happen here in the future? Some existing VPNs and the challenges you're probably having with them. It's time to relaunch a remote team. I'll talk about some of the things you should be looking at. Also, we'll talk more about these COVID-19 themed phishing templates and Britain's hard lesson about there blind trust in quote science unquote. So all of that will be released. Usually, we get it out on Saturday, sometimes it's actually released Friday night and it airs on multiple radio stations throughout the weekend over on iHeart, as well as on their app and everywhere. So if you are not subscribed, please do take a minute and subscribe to your favorite podcast app. Everybody have a great day and a Great rest of the week. I hope you have a wonderful weekend and we'll be joining you again on Saturday.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Good morning everybody!
I was on with Matt this morning and we had a good discussion about the security and what we are now seeing in website attacks, and Companies identity-related attacks and How to block bad ads. Let's get into my conversation with Matt on WGAN.
These and more tech tips, news, and updates visit - CraigPeterson.com
---
Automated Machine Generated Transcript:
Craig Peterson: We're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. Good morning everybody. Craig Peterson here. I was on with Matt. We talked about what's going on with our Chrome browsers.
[00:00:24] Why are they slowing down? Of course, I give you a couple of things you can do in order to help improve that identity theft now on companies. What's this survey all about? We get into some detail and our websites are being attacked and it's quieter and more persistent than ever. So here we go with Matt.
[00:00:47] Matt Gagnon: 7:36 on the WGAN morning news. It is Wednesday morning and it's time to talk to Craig Peterson, our tech guru. He joins us now. Craig, how are you this morning?
[00:00:58] Craig Peterson: Hey, good morning. I'm doing well. Looking forward to getting out on the motorcycle, but not quite sure where I'm going to go. It's just like go for coffee or whatever, but a different world.
[00:01:08] Matt Gagnon: It is a different world out there and good luck to you on the motorcycle. I had one many moons ago and I had to sell it and I never bought a new one. And I'm very sad about that. So thank you for reminding me that I, I appreciate it quite a bit. You'll be out on Memorial day trying to, you know, enjoy the freedom of that motorcycle and I will not, so congratulations.
[00:01:27] So that, of course, is a technological device. And we are here to talk about the world of technology. And one of the things that always comes up in the world of technology is, you know, in terms of computers and whatnot, hacking attacks on websites, that kind of stuff. And what's interesting is that recently it seems like they're becoming a little bit more persistent and maybe even a little bit harder to detect, a little quieter.
[00:01:50] What's a, what's new in website attacks.
[00:01:53] Craig Peterson: Well, we know now that the bad guys, I've been very busy during this quarter of Iris time, we've been much more susceptible because we're not in the office. We're not getting the prompts and the training from our IT people. And in this case, what's happening is businesses, many who had never been online before, have them launching all kinds of websites.
[00:02:17] So the bad guys have been kind of focusing in on our business website. They've been putting nasty wear on them, on the checkout pages to scrape our credit card information, just like you might see on one of those ATM skimmer devices skimming on there, and they have gotten. T darn good at it. There's one of the security vendors out there called SiteLock, who's analyzed some 7 million websites worldwide and found that they really have ramped up attacks on websites.
[00:02:51] Our own clients that we monitor, their websites have seen it. Tick, and we're seeing Matt as many as 100 attacks per minute on some of these websites, but on average, we're talking about one attack every 15 minutes or about a hundred attacks a day on average. So we've gotta be very careful for many of our businesses, websites are new.
[00:03:16] We're running things like wake up WordPress, for instance, the number one platform out there for websites. It's a great platform. But as usual, we're not patching them. We don't really understand what we're doing, and many people have not been hiring experts to do it. So there's a whole lot of peril with so many of these brand new sites out there.
[00:03:39] Matt Gagnon: We are talking to Craig Peterson, our tech guru. He joins us at this time to talk about technology topics. All the time. And speaking of, you know, breaches and nefarious characters doing bad things. One of the other things you hear a lot about is identity theft. And there's a lot of companies right now that are identifying identity theft and, and reporting it.
[00:04:00]and in the last couple of years, that's, it's been a really big spike of that.
[00:04:04]Craig Peterson: Yeah. We're seeing right now about 94% of businesses there that, again, this is a survey that's been out there, how big experience and identity-related security breach that is. A lot of businesses and what we're talking about are typically things like phishing emails and we've got, again, the bad guys kind of almost getting together.
[00:04:26] There are bad guys out there that for as little as $10 we'll sell it. Other bad guys templates of websites, and we're talking about government websites like the IRS, the world health organization, et cetera. So they now have the ability to very, very quickly ramp up and start. Pretending they are. These, you know, again, who these government agencies, places where we're hoping to get some money.
[00:04:55] Well, they're also going and stealing credentials from some of our businesses that are out there. Takes you 6% in fact, of the respondents said that they had been nailed by one of these phishing attacks. We have one client that we picked up, unfortunately. Right? It's always after. Are they, the horses get out of the barn, but we picked up that had $80,000 their entire operating account stolen.
[00:05:24] And that again was due to one of these identity theft things going on. Not where they're stealing your social security number, but where they're stealing the identity of your business or another business. So we've got to keep up on that one as well. The bad guys are really taking advantage of us. Not being the type of attention we used to pay.
[00:05:46] Matt Gagnon: Indeed, and we were talking to Craig Peterson, our tech guru joins us at this time every Wednesday to go over what's happening in the world of technology. Craig, I use Chrome. I still do. And one of the things that I have noticed is that what was once a sort of a. Resource light quick browser has gotten bogged out over the years and it really, a lot of resources get sucked down.
[00:06:08]because of ads and a lot of other things. they are apparently taking some steps here now to block some of these resource-draining ads out there. How do you take advantage of that now? Because I want it.
[00:06:20] Craig Peterson: Exactly. Well, there's a couple of blockers that you can use. Chrome has been kind of going back and forth on this.
[00:06:28] They have said, okay, well we're going to allow ad blockers, and then they said, well, we're not going to allow ad blockers because that's how Google makes their money is we'll see ads. And so there's a real problem out there with Bitcoin mining where you go to a. A website and an ad pops-up and it starts using your computer to mine Bitcoins for the bad guys, this can be a real problem because we're talking about chewing up your memory and your CPU on your computer, unbeknownst to you.
[00:07:05] So what they've done now is Google has said, okay, well if there is an. Add, quote-unquote, which might be malware that is using a lot of your CPU. We're going to block it just right there out of the box, no questions about it. Now, there is a couple of things that you can do right now that I would suggest.
[00:07:26] One of them is a blocker that is being published called cheaper's. I'm trying to remember. I don't remember. Oh yeah. Ublock origin is one of them that you can install. Google Chrome has some early on stuff right now, but if you check your settings, it's called, it's a setting called enable heavy.
[00:07:48] Add intervention, but they're going to turn that on by default. So really this is the first time Google with Chrome is going to be blocking any ads and privacy badger, as well as Ublock origin, will help to get rid of these heavy ads that are slowing down your browsers.
[00:08:06]Matt Gagnon: Greg Peters on tech guru joins us now as he always does to go over the world of technology.
[00:08:12] It is a fascinating world and he brings us into it. Craig, as always. Thanks a lot. For joining us and giving us this, this quick preview of what's going on in the world of technology. And you'll go more in-depth to these topics and so much more when I believe it's Saturday
[00:08:26] Craig Peterson: and like Saturday at 1:00 PM Saturday from one til three.
[00:08:30] And yeah, we'll definitely go into more detail. I'll give you links to those actual blockers here. They're going to speed things up and we'll talk more about some of the stuff that's going around this week besides.
[00:08:42] Matt Gagnon: I was going to say coronavirus would be the big thing going around this week. Alright, Craig.
[00:08:46] Well thanks. I appreciate it and good luck on Saturday. We'll talk again soon.
[00:08:50] Craig Peterson: Bye. Bye. Alright, great folks, I hope you join us this Saturday. I'm going to be talking a lot more about these topics as well as a number of others that of course we just can't get to and we can't do in-depth. I'm going to be talking about the coming disruption.
[00:09:04] To college, what's going to happen here in the future? Some existing VPNs and the challenges you're probably having with them. It's time to relaunch a remote team. I'll talk about some of the things you should be looking at. Also, we'll talk more about these COVID-19 themed phishing templates and Britain's hard lesson about there blind trust in quote science unquote. So all of that will be released. Usually, we get it out on Saturday, sometimes it's actually released Friday night and it airs on multiple radio stations throughout the weekend over on iHeart, as well as on their app and everywhere. So if you are not subscribed, please do take a minute and subscribe to your favorite podcast app. Everybody have a great day and a Great rest of the week. I hope you have a wonderful weekend and we'll be joining you again on Saturday.
---
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
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For questions, call or text:
855-385-5553
Welcome!
Good morning, everybody. I was on with Jim Polito. We discussed the scam epidemiologist, Neil Ferguson, and Science is driven by Politics. So, here we go with Steve Fornier
For more tech tips, news, and updates visit - CraigPeterson.com
---Â
Automated Machine Generated Transcript:
Craig Peterson: And the bottom line is this guy is anything but a scientist. And I don't know if you are not, Hey guys, everything has reset. Everything has changed. In fact, I've heard what we're in right now called the great reset. So there are some major advantages coming your way. And I talked about those with Jim Polito this morning on WTAG and WHYN.
[00:00:27]Jim Polito: this is the guy everybody loves when they hear him coming on the show. Everybody loves now that they get to hear him throughout the day and during programs on the WTAG and WHYN with his tech tips. I'm talking about our good friend Craig Peterson, the tech talk guru. How are you, sir?
[00:00:49]Good morning. I'm doing well this morning.
[00:00:52] Looking forward to this nice weather coming up. This for a Canadian. This is like, well, what's Canada day? July 1st, right? This is like, this is like July 1st weather in Canada.
[00:01:06] Craig Peterson: It's funny, Jim, you mentioned that last week in one of my podcasts that I did, I mentioned how, you know, we're moving into summer and you know, my, my family does not agree with me, but I really miss those mornings when you're outside, there's been nice snow and you get that crunch that you only get when it's really, really cold in your walk along.
[00:01:28] It almost like the snow is squeaking and, and I'm just.
[00:01:36] You're out of your mind. You're really, you know what, I really want you to get outside today. I mean, the year we're always offering great advice to me about things I don't understand and beginning to understand that there are things you don't know, you know, and it's got nothing to do with the tech. I'm worried about you, Craig, Peterson.
[00:01:55] I'm very worried. What should I, what should I really be worried about today in the world of tech? Oh, as though there's anything to be worried about, you know, the sun's getting there. We've got a lot of stuff going on right now, and one of the things that really kind of stuck in my claw this week is the religion that seems to exist for some people on what they call science these days.
[00:02:25] You know, we've seen the UK now have a hard lesson about blind trust in some of these scientific authorities that are out there. You've got this epidemiologist, Neil Ferguson. He's the guy that came out and, and was saying, you know, 2.2 million people. That didn't Britain was going to have 500,000 dead.
[00:02:47] And apparently he's also been involved in some of the previous complete overestimates. But you know, we keep getting yelled at about science. We've got to listen to science. Science is what matters. And the bottom line is this guy is anything but a scientist. And I don't know if you knew it, but he resigned his position at the college Covid-19 response team because he broke quarantine and apparently met with, is his lover, a married woman. His research was completely broken, the whole thing. This code was written 13 years ago. It was not peer-reviewed. People who have seen it called it a tangled mess of undocumented steps.
[00:03:35] No discernible structure overall. A Ph.D. committee that had a look at his code would just not pass it at all with just a cursory view, and yet they've shut the world down because of one guy who, who. Not a programmer who did a terrible job by all people that are have looked at the code and he won't release the code to anybody either.
[00:04:03] See, no, you're right. You're on the right track because it's what I'm talking about, which is the media failure. Complete failure in properly reporting on this one because they don't have the smarts of a Craig Peterson. Okay? You need on your team when you're a major media organization, you need someone who's a tech editor.
[00:04:27] Then you need someone who's a healthcare editor, you know, politics editor, all of those different areas of expertise, they don't do it. The second thing is they don't want to do it because they've got a narrative they want to present. And the narrative they want to present is shut down the economy. Let's destroy Trump.
[00:04:47] And this guy isn't he married to, and he broke quarantine to go be with his lover, you know, as we say in Italian. to do that. And, and you could say, well, Jim, that doesn't make any difference. He still could be a brilliant scientist. Okay. That's what I want. I want to go to a doc. I want to go to an oncologist who smoked cigarettes.
[00:05:10] You know what I mean? That's what I want to do. I want to go to an oncologist who's a cigarette smoker and say, I don't know if this is the guy he should be seeing right. And also your oncologist who doesn't have other oncologists to review any of their work, you know, go to them and say, Hey, I've got a real tough pace here.
[00:05:31] I'm trying to figure out, am I crazy what's going on? No, no, no. Apparently none of that happened and it just blows my mind that, and that's why I referred to it as a religion now. It used to be 500 years ago. What science was dictated by the church? And today, science is dictated by politics. The scientist is dead, is right, and it's making me sick.
[00:06:01] You know, don't tell me to pay attention to a scientist. A scientist. Okay, so here, here's the good one you'll love. You know, the Chinese are going to give $2 billion, are offering $2 billion to the world health organization. Am I going to pay attention to anything the world health organization says?
[00:06:20] Seriously? Am I going to pay for it? Okay. Oh, right. Okay. Why, why, why am I going to do that? Absolutely not. Or how about this? How about this? an organization that's responsible for, research into the effects of alcohol, negative effects of alcohol sponsored by. Your friends at Seagram's, you know what I mean?
[00:06:44] Like I'm going to listen, I'm going to listen to the world health organization, because they got $2 billion from, from, China and no, they're not going to cover up for China, are they? Oh, yeah, exactly. Well, and isn't Seagram's a Canadian company? You know fucking Canada's and I did. I did pick, Seagram's for a reason.
[00:07:07] I could've said. I could have said some other company, but I chose Seagrams and you, you, you, you picked up on that, that subtlety there. Okay. Well, we got some tasks up this week too, that we could get into because really it's time to relaunch our remote teams. Okay. Why don't you know what? We've only got a few minutes left.
[00:07:30] Why don't we get into that explaining those remote teams and relaunching. Yeah. This is a big deal. You know, we kind of got pushed into working remotely because of what's happened obviously, and most of us had a knee jerk reaction. Very few companies, frankly, especially in the small business space.
[00:07:49] Which is the space that I serve, that I help with technology in particular cybersecurity, but very few really understood the repercussions of what's going on. And part of this whole repercussion thing is frankly, the personal side, the psychological side of all the best. So I think it's time for all of us.
[00:08:11] Just that back a little bit. Let's relaunch, let's make sure every team member understands what the goals are here, the clear specific goals that they're supposed to be accomplishing. Let's not have these meetings four or five, six times a day on zoom, heaven forbid, or elsewhere, and really start really overloading people.
[00:08:37] Let's say. I as individuals reassess ourselves. Are we working 12 or 14 hour days now because we can, because we're sitting there on the couch and using our computer and because we haven't moved from the couch, we're still working? We got to look at this and we're going to look at our purpose, our resources that are available right.
[00:08:59] The constraints people have really, you know, come on everybody and establish some norms going forward. Because frankly, for one reason or another, most businesses are going to continue to have a lot of work done remotely at people's homes. And I think that's ultimately going to be good for everybody, for the economy.
[00:09:21] You know, you might not be able to find a job here in Worcester or Springfield, right. But maybe there's some great work for you and a company that's in North Dakota. Well, now there is no longer that stigma. Yeah, I like that. I mean, I mean, there are people, my wife works remotely, but it is for a relatively local company.
[00:09:44] I do have other friends who work remotely. Richard Pelletier called us earlier. He's got a client. Who lives in Florida, but works for a company up here. I mean, you go to Florida live, you know, with that standard, you know, that cost of living and work for a company up here. Yeah. Yeah. It's going to happen a lot more as we go forward.
[00:10:10] So, you know, have a look at all of this, everybody. It's something I've heard people call the great reset. This is something that we'll be talking about the 50 years we, everything has reset. I, it is the silver lining in some of this. it is. So if you want this information plus other great information, all that you do.
[00:10:33] Is text my name, Jim to this number. Two (855) 385-5553 so just text Jim to (855) 385-5553. That's right. Standard data and text rates apply. You'll get great information from Craig Peterson, stuff that you can't get anywhere else explained by a really nice guy. Craig, thanks so much for your time. A very, an early happy Canada day to you.
[00:11:08] Alright, Craig, talk to you next week. Alright. When we return a final word, you're listening to the Jim Polito show your safe space.
---Â
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
Welcome!
Good morning, everybody. I was on with Jim Polito. We discussed the scam epidemiologist, Neil Ferguson, and Science is driven by Politics. So, here we go with Steve Fornier
For more tech tips, news, and updates visit - CraigPeterson.com
---Â
Automated Machine Generated Transcript:
Craig Peterson: And the bottom line is this guy is anything but a scientist. And I don't know if you are not, Hey guys, everything has reset. Everything has changed. In fact, I've heard what we're in right now called the great reset. So there are some major advantages coming your way. And I talked about those with Jim Polito this morning on WTAG and WHYN.
[00:00:27]Jim Polito: this is the guy everybody loves when they hear him coming on the show. Everybody loves now that they get to hear him throughout the day and during programs on the WTAG and WHYN with his tech tips. I'm talking about our good friend Craig Peterson, the tech talk guru. How are you, sir?
[00:00:49]Good morning. I'm doing well this morning.
[00:00:52] Looking forward to this nice weather coming up. This for a Canadian. This is like, well, what's Canada day? July 1st, right? This is like, this is like July 1st weather in Canada.
[00:01:06] Craig Peterson: It's funny, Jim, you mentioned that last week in one of my podcasts that I did, I mentioned how, you know, we're moving into summer and you know, my, my family does not agree with me, but I really miss those mornings when you're outside, there's been nice snow and you get that crunch that you only get when it's really, really cold in your walk along.
[00:01:28] It almost like the snow is squeaking and, and I'm just.
[00:01:36] You're out of your mind. You're really, you know what, I really want you to get outside today. I mean, the year we're always offering great advice to me about things I don't understand and beginning to understand that there are things you don't know, you know, and it's got nothing to do with the tech. I'm worried about you, Craig, Peterson.
[00:01:55] I'm very worried. What should I, what should I really be worried about today in the world of tech? Oh, as though there's anything to be worried about, you know, the sun's getting there. We've got a lot of stuff going on right now, and one of the things that really kind of stuck in my claw this week is the religion that seems to exist for some people on what they call science these days.
[00:02:25] You know, we've seen the UK now have a hard lesson about blind trust in some of these scientific authorities that are out there. You've got this epidemiologist, Neil Ferguson. He's the guy that came out and, and was saying, you know, 2.2 million people. That didn't Britain was going to have 500,000 dead.
[00:02:47] And apparently he's also been involved in some of the previous complete overestimates. But you know, we keep getting yelled at about science. We've got to listen to science. Science is what matters. And the bottom line is this guy is anything but a scientist. And I don't know if you knew it, but he resigned his position at the college Covid-19 response team because he broke quarantine and apparently met with, is his lover, a married woman. His research was completely broken, the whole thing. This code was written 13 years ago. It was not peer-reviewed. People who have seen it called it a tangled mess of undocumented steps.
[00:03:35] No discernible structure overall. A Ph.D. committee that had a look at his code would just not pass it at all with just a cursory view, and yet they've shut the world down because of one guy who, who. Not a programmer who did a terrible job by all people that are have looked at the code and he won't release the code to anybody either.
[00:04:03] See, no, you're right. You're on the right track because it's what I'm talking about, which is the media failure. Complete failure in properly reporting on this one because they don't have the smarts of a Craig Peterson. Okay? You need on your team when you're a major media organization, you need someone who's a tech editor.
[00:04:27] Then you need someone who's a healthcare editor, you know, politics editor, all of those different areas of expertise, they don't do it. The second thing is they don't want to do it because they've got a narrative they want to present. And the narrative they want to present is shut down the economy. Let's destroy Trump.
[00:04:47] And this guy isn't he married to, and he broke quarantine to go be with his lover, you know, as we say in Italian. to do that. And, and you could say, well, Jim, that doesn't make any difference. He still could be a brilliant scientist. Okay. That's what I want. I want to go to a doc. I want to go to an oncologist who smoked cigarettes.
[00:05:10] You know what I mean? That's what I want to do. I want to go to an oncologist who's a cigarette smoker and say, I don't know if this is the guy he should be seeing right. And also your oncologist who doesn't have other oncologists to review any of their work, you know, go to them and say, Hey, I've got a real tough pace here.
[00:05:31] I'm trying to figure out, am I crazy what's going on? No, no, no. Apparently none of that happened and it just blows my mind that, and that's why I referred to it as a religion now. It used to be 500 years ago. What science was dictated by the church? And today, science is dictated by politics. The scientist is dead, is right, and it's making me sick.
[00:06:01] You know, don't tell me to pay attention to a scientist. A scientist. Okay, so here, here's the good one you'll love. You know, the Chinese are going to give $2 billion, are offering $2 billion to the world health organization. Am I going to pay attention to anything the world health organization says?
[00:06:20] Seriously? Am I going to pay for it? Okay. Oh, right. Okay. Why, why, why am I going to do that? Absolutely not. Or how about this? How about this? an organization that's responsible for, research into the effects of alcohol, negative effects of alcohol sponsored by. Your friends at Seagram's, you know what I mean?
[00:06:44] Like I'm going to listen, I'm going to listen to the world health organization, because they got $2 billion from, from, China and no, they're not going to cover up for China, are they? Oh, yeah, exactly. Well, and isn't Seagram's a Canadian company? You know fucking Canada's and I did. I did pick, Seagram's for a reason.
[00:07:07] I could've said. I could have said some other company, but I chose Seagrams and you, you, you, you picked up on that, that subtlety there. Okay. Well, we got some tasks up this week too, that we could get into because really it's time to relaunch our remote teams. Okay. Why don't you know what? We've only got a few minutes left.
[00:07:30] Why don't we get into that explaining those remote teams and relaunching. Yeah. This is a big deal. You know, we kind of got pushed into working remotely because of what's happened obviously, and most of us had a knee jerk reaction. Very few companies, frankly, especially in the small business space.
[00:07:49] Which is the space that I serve, that I help with technology in particular cybersecurity, but very few really understood the repercussions of what's going on. And part of this whole repercussion thing is frankly, the personal side, the psychological side of all the best. So I think it's time for all of us.
[00:08:11] Just that back a little bit. Let's relaunch, let's make sure every team member understands what the goals are here, the clear specific goals that they're supposed to be accomplishing. Let's not have these meetings four or five, six times a day on zoom, heaven forbid, or elsewhere, and really start really overloading people.
[00:08:37] Let's say. I as individuals reassess ourselves. Are we working 12 or 14 hour days now because we can, because we're sitting there on the couch and using our computer and because we haven't moved from the couch, we're still working? We got to look at this and we're going to look at our purpose, our resources that are available right.
[00:08:59] The constraints people have really, you know, come on everybody and establish some norms going forward. Because frankly, for one reason or another, most businesses are going to continue to have a lot of work done remotely at people's homes. And I think that's ultimately going to be good for everybody, for the economy.
[00:09:21] You know, you might not be able to find a job here in Worcester or Springfield, right. But maybe there's some great work for you and a company that's in North Dakota. Well, now there is no longer that stigma. Yeah, I like that. I mean, I mean, there are people, my wife works remotely, but it is for a relatively local company.
[00:09:44] I do have other friends who work remotely. Richard Pelletier called us earlier. He's got a client. Who lives in Florida, but works for a company up here. I mean, you go to Florida live, you know, with that standard, you know, that cost of living and work for a company up here. Yeah. Yeah. It's going to happen a lot more as we go forward.
[00:10:10] So, you know, have a look at all of this, everybody. It's something I've heard people call the great reset. This is something that we'll be talking about the 50 years we, everything has reset. I, it is the silver lining in some of this. it is. So if you want this information plus other great information, all that you do.
[00:10:33] Is text my name, Jim to this number. Two (855) 385-5553 so just text Jim to (855) 385-5553. That's right. Standard data and text rates apply. You'll get great information from Craig Peterson, stuff that you can't get anywhere else explained by a really nice guy. Craig, thanks so much for your time. A very, an early happy Canada day to you.
[00:11:08] Alright, Craig, talk to you next week. Alright. When we return a final word, you're listening to the Jim Polito show your safe space.
---Â
More stories and tech updates at:
www.craigpeterson.com
Don't miss an episode from Craig. Subscribe and give us a rating:
www.craigpeterson.com/itunes
Follow me on Twitter for the latest in tech at:
www.twitter.com/craigpeterson
For questions, call or text:
855-385-5553
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