Crave Connection - In Product

In this episode we are joined by Veron WK Lai, Head of Design at Accurx. Veron has over 10 years of experience in both Product Design and Service Design across Startups, NHS, Social Care, and Global pharmaceutical companies. 

🚩We discuss the topic of 'Changing Health Outcomes' with an emphasis on the debate around Digital Product vs. Medication. 

🫶This podcast is a follow-up from our In Person Meetup hosted just a couple of weeks back, in collaboration with MANUAL, where this topic was discussed and debated. 

In this episode, Veron brings her opinion and insight from a Design perspective and discusses 👇

✅The Gaps that Digital Products can fill in the Health Eco System.

✅How these Gaps can be identified.

✅How we can create delightful and user-centric products for both Health care professionals and patients. 

✅How AI can be used to develop the HealthTech space.

✅How we can hold Digital Products to the same standards as medication.

✅The hope for the future of Digital Products and Medication.

We hope you leave this episode inspired to continue your journey of understanding Health in a Digital world, as Veron would say!

In this episode, we are joined by Audrey Magré, Product Design Lead at Blink, Spencer Wilton, Head of Product Design at Popsa, Jen Williams, Senior Director of Product & Design at frog, and Hollie Lubbock, Design Director at Wise.

They joined us at our latest In Product Meetup to share their perspectives and experiences.

🚩We discuss the topic of ‘Craft, Culture & Shipping Ambitious Work’

In this episode, our panel brings their perspectives across design leadership and product organisations, and discusses 👇

 ✅ What “craft” really means in modern product design
 ✅ How to recognise a truly well-crafted product experience
 ✅ The role of culture in enabling (or limiting) quality
 ✅ Balancing speed vs quality — when is “good enough” actually enough?
 ✅ How to create environments where teams feel safe to push for better
 ✅ The tension between craft, scale, and commercial reality

We hope you leave this episode with a clearer perspective on what great craft looks like in practice — and what it takes to build teams and cultures that consistently deliver it 💜

In this episode, we are joined by Aine Mckay, Head of Product at Autogen AI. 
 
 🚩 Áine recently introduced the topic of ‘The evolution of the Product Trio’ at our In Product Meetup. 
 
 Áine loves collaborating with people to build products and is passionate about fostering high-performing, cross-functional teams. She strongly believes in the power of collaboration and the implementation of sustainable and adaptable product practices to deliver value and innovation rapidly with emerging technologies. She has honed her expertise by embedding lean product practices within various FTSE 100 companies across several areas including the UK, Australia, and New Zealand support clients adopt conversation AI and most recently Generative AI.
 
 🫶This podcast will  will focus on the emergence of new roles, practices, and value drivers due to the rapid expansion of Generative AI. Sharing her firsthand experience and learnings, Áine will also share some predictions about the future when integrating AI into established practices. 
 
 In this episode, Aine brings her opinion and insight from a Product Leadership perspective and discusses 👇
 
 ✅The blending of roles in the Product Trio.
 ✅Developing skills, and navigating career progression in an increasingly hybrid landscape.
 ✅The introduction of new roles to the Product Trio and specifically Prompt Engineering.
 
 We hope you leave this episode with an insight into the traditional Product Trio, and insights from the conversation as to how this has evolved.

In this episode, we are joined by Luis Klefso, Head of Product Design at YLD.io. Luis has been involved with Design Systems as a contributor, leader, and community builder. Luis has supported the setup and running of a community 'Design Systems London', giving back his knowledge of the Design System journey.
 
 🚩We discuss the topic of ‘Design Systems – It’s a Team Sport’.

🫶This podcast is a follow-up from our In Person Meetup hosted just a couple of weeks back, in collaboration with Accurx, where this topic was discussed and debated. 
 
 In this episode, Luis brings his opinion and insight from a Design perspective and discusses 👇
 
 ✅Why Design Systems continue to be a Hot Topic. 
 ✅The Key Challenges to be prepared for when implementing a Design System. 
 ✅How to build a culture to embrace Design Systems. 
 ✅How to gain senior stakeholder buy-in and advocate for Design Systems.
 ✅How to measure the impact of a Design System.
 ✅The Future of Design Systems.
 
 We hope you leave this episode inspired to continue your journey of understanding Design Systems.

In this episode, we are joined by FOUR of our guest speakers from our recent In Product Meetup in collaboration with Contentsquare.

Jane Austin — SVP at Contentsquare.
 Lucinda Faucher — VP of Product at Valve.
 Tal Rubin — VP of Product.
 Sam Connaught — Head of Product at Switchee.

🚩We explore the key themes from the evening focused on Building a Data Culture.

🫶This podcast is a follow-up from our in-person In Product Meetup, where we unpacked what it really takes to move beyond dashboards and theory — and create environments where teams feel confident working with data in practice.

In this episode, we dive deeper into the conversations that resonated most with the room, including👇

✅ Building trust and psychological safety around data
 ✅ Moving from reporting to curiosity, experimentation and learning
 ✅ Collaboration between product, design and data teams
 ✅ Turning insight into action through storytelling and shared language
 ✅ Human-centred approaches to data and decision-making
 ✅ The role of AI in shaping future data cultures

We hope this episode helps you reflect on how data shows up in your own organisation — and gives you practical ideas you can take back into your day-to-day work.

In this episode, we are joined by FOUR of our guest speakers from our last In Product Meetup. 

Teodora Danilovic - Prompt Engineer Analyst & Researcher at Autogen AI.

Christian Fayolle - Principal AI Engineer at Currys PLC.

Melanie Duroux - Senior Product Designer at Autogen AI.

Ollie Randall - Director at Product Box.

🚩We discuss the Lightning Talks focused on 'AI Takeaways'.

🫶This podcast is a follow-up from our In Person Meetup hosted in collaboration with Autogen, where our speakers shared a series of Lightning talks following the Product life cycle. 
 
 In this episode, we delve into the questions discussed on the evening, and questions from our attendees who wanted to know more about this topic👇
 
  ✅Practical AI Evaluation.
  ✅Designing for AI. 
  ✅Test & Develop.
  ✅How to build a business using AI.
  ✅Turning Skeptics into Champions. 
  ✅Our attendees' questions.
 
We hope you leave this episode inspired to continue your journey of working with AI in your day-to-day roles. 

🫶 This podcast is a follow-up from our recent In Product Meetup, hosted in collaboration with Popsa, where we explored the tension (and opportunity) in balancing commercial success with user delight.

In this group episode, four brilliant voices from the event share their views and lived experience 👇

Oliver McQuitty - Director of Product at Popsa

Nayab Majid - Founder at Sageeai

Spencer Wilton - Product Design Manager at Popsa

Maria Kucheryavaya - CPO at Beauty Pie

 ✅ What it means to "think like a founder" inside product teams
  ✅ The risks and rewards of product teams owning revenue
  ✅ How to advocate for design quality and engineering craft when metrics dominate
  ✅ The importance of judgement, taste, and product intuition
  ✅ Where to flex when compromises are needed — design, function, or something else?
  ✅ Real-life strategies for aligning product and commercial goals without creating friction

We also reflect on an important idea shared at the event by Katherine, who couldn’t join the podcast:
→ How do we work in the grey space between measurable impact and meaningful value?

We hope this episode gives you language, inspiration, and perspective to bring back to your own product teams, and helps you navigate this tricky but essential balance.

🔥 This episode follows our latest In Product Meetup - Burn the Roadmap: The Chaos of Product Leadership at Early Stage - where we unpacked what it really looks like to lead through uncertainty when everything’s moving fast and nothing feels linear.

In this group episode, we revisit some of the biggest audience questions and insights from the night, with six brilliant product voices sharing their experience 👇

 💬 Dominic Steele — Co-founder, Una Health
 💬 Maria Kucheryavaya — Chief Product Officer, Beauty Pie
 💬 Lisette Henry — Product Leader, Beauty Pie
 💬 Sara Sheridan — VP of Data & AI, Beauty Pie
 

🎯 We explore four big themes that every early-stage product leader will recognise:

✅ Decision-making in chaos — moving fast without perfect data, using product intuition, and knowing when “good enough” really is
✅ Managing upwards & stakeholders — picking your battles, building trust with founders, and handling perception versus reality
✅ Finding clarity & focus — reframing planning, staying close to customers, and leading through shifting priorities
✅ Thriving in the chaos — the human side of leadership: energy, boundaries, and fulfillment when the fires never stop

We also come back to an idea that sparked a lot of reflection during the meetup:
 → How do you build confidence and clarity when the playbook doesn’t exist yet?

This conversation is honest, energising, and full of practical takeaways for anyone leading through uncertainty — whether you’re shaping the roadmap, burning it, or just trying to make sense of the chaos.

In this episode we are joined by Veron WK Lai, Head of Design at Accurx. Veron has over 10 years of experience in both Product Design and Service Design across Startups, NHS, Social Care, and Global pharmaceutical companies. 

🚩We discuss the topic of 'Changing Health Outcomes' with an emphasis on the debate around Digital Product vs. Medication. 

🫶This podcast is a follow-up from our In Person Meetup hosted just a couple of weeks back, in collaboration with MANUAL, where this topic was discussed and debated. 

In this episode, Veron brings her opinion and insight from a Design perspective and discusses 👇

✅The Gaps that Digital Products can fill in the Health Eco System.

✅How these Gaps can be identified.

✅How we can create delightful and user-centric products for both Health care professionals and patients. 

✅How AI can be used to develop the HealthTech space.

✅How we can hold Digital Products to the same standards as medication.

✅The hope for the future of Digital Products and Medication.

We hope you leave this episode inspired to continue your journey of understanding Health in a Digital world, as Veron would say!

In this episode, we are joined by Rowan Pereira, Group Product Manager at Sweatcoin. Rowan joined us, along with three panel speakers at our last In Product Meetup to share their opinions and experience. 
 
 🚩We discuss the topic of ‘Amplifying Human Experience Through New Technologies

 In this episode, Rowan brings his opinion and insight from a Product perspective and discusses 👇
 
✅How to discover the unknown in new technologies.
✅What will humans continue to do better than AI.
✅Considerations when using AI so that it augments rather than replaces human experience. 
✅ Can we reverse bias. 
✅ Memorable WOW moments.
✅ How do we know if a New Technology has been successful.

 We hope you leave this episode inspired to continue your journey of understanding and working with AI and New Technologies.