Dave Snowden is the Chief Scientific Officer of Cynefin. Head of Knowledge Management for 30 years.
 Author of Cynefin - Weaving Sense-Making into the Fabric of Our World (https://tinyurl.com/4958x362)
  -  When did knowledge management start in the 90s?  -  The ultimate disciplinary field 
 
-  What is intellectual capital?  -  Intellectual property 
 
-  What is the anarcha book? 
-  Knowledge management is information management 
-  What is relevant knowledge? 
-  What is messy coherence? 
-  What is exaptive innovation? 
-  How do you add value to organizations?  -  Focus 
 
-  What is the difference between teleological idealism and realism? 
-  What is the KM process?  -  Find out what is keeping middle management awake at night 
-  Do not want to be a CEO pet project 
 
-  How do you map what a company already knows? 
-  How do you map current knowledge from the things that keep people awake at night? 
-  Where are we on the cycle now?  -  At the early stage of the hype cycle 
 
-  What is complexity theory? 
-  How do you map the unknown unknowns of a company? 
-  How do you create resiliency within an organization? 
-  How do you build informal networks across the organizations? 
-  European field guide on complexity management 
-  Does getting involved with tactics take away from strategy? 
-  Trying to make the cost of virtue greater than the cost of sin? 
-  How has knowledge management changed with Covid and remote work? 
-  How do you replicate pheromones in a remote environment? 
-  What are hexis? 
-  How does knowledge transfer work? 
-  How do you make decisions that keep options open? 
-  How do you create processes that stop ambiguity? 
-  Why are stories of linear processes greatly exaggerated? 
-  How do you deal with too much information?  -  Focus on connecting people and storing information 
 
-  Entangled trios with task from different groups  -  Run that every three months 
 
-  Secret is not to take an information centric approached 
-  Knowledge is only ever volunteered, not conscripted 
-  We always know more than we can say and we can always say more than we can write down 
-  What is necessary ambiguity? 
-  What is the role of narrative when it connects tacit to explicit information? 
-  Narrative asks you questions that make you think differently 
-  Lessons learning rather than lessons learned 
-  90% of knowledge is walking out the door 
-  The danger of machine learning is dumbing down how we know things 
-  THE RIGHT SOURCE DATA IS THE KEY 
-  Machine learning is inductive  
-  Feed ML better training data 
-  How did you get the role at IBM at knowledge management? 
-  Institute for knowledge management at IBM 
-  IBM center for complexity studies  
-  How do you measure knowledge management?  -  outcome/ouput measures  -  Fine with predictable systems 
 
-  Outcomes produce a perverse incentive 
-  Vector measure for intensity of effort 
-  How do you structure KPIs? 
 
-  What are the power dynamics of exchange? 
-  Fear of abuse is the main reason people seek knowledge in organizations 
-  Art comes before words before human language 
-  Semiotics is symbols and signs  -  UK is the most mapped country in the world 
 
-  We need renaissance instead of an enlightenment 
-  What is catholic with a small c?