Future Picks

Create Enjoyable Journeys with UX Design | Mark Otero

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In this episode, we talked to Mark Otero, Experience Design Director, about how design contributes to the overall experience airlines want to deliver.


Here's what we talked about:


  • The basics of UX and its importance in aviation.
  • Key Considerations for Designing Airline Websites and Apps
  • Insights from retail to enhance airline UX.
  • Real-world examples of impactful UX improvements with Oman Air, Air Mauritius and KM Malta.
  • Future Trends in Airline UX Design
  • Tips for those entering or specialising in airline UX.


    • Website & Social

    Website: https://www.branchspace.com/

    Email: [email protected]

    LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/

    Twitter: https://twitter.com/branchspace

    Instagram: https://www.instagram.com/branchspace_digital_reinvented/

    Facebook: https://www.facebook.com/profile.php?id=100081431809978


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    Future PicksBy Branchspace On Air