“Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy Smith

Welcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite of analytics, cloud and talent solutions, the Trellance team ensures credit unions increase efficiency, manage risk, and improve member experience.

In this season Jill and I will have conversations centered around leadership, credit unions, and living our best lives. We will have some of the most respected leaders from around credit unions who we are grateful to call friends join us in the discussion from time to time too.

In this episode, we discuss creation vs. innovation and what we believe the primary differences between the two are. We discuss how leaders can strike the right balance between creating something entirely new and innovating on something that already exists. We also share our thoughts on the role of A.I. in speeding up innovation, why collaboration is important, and how organizations can put strategic change into effect.

We offer some insights into how leaders can stay ahead in an industry that is always evolving and changing. We talk about the challenges of gaining team buy-in, how to manage incremental improvements while also encouraging bold creation, and why it’s crucial to set clear, actionable steps after every planning session. We also discuss the idea of "minimum viable products" and how launching small ideas that can be tested can lead to truly meaningful innovation.

We hope that you will tune in for our conversation on how staying curious, facilitating collaboration, and having a mindset focused on growth can really transform the way that credit unions serve their members!

Find the full show notes on cuinsight.com.
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Books mentioned on The CUInsight Experience podcast: Book List