Service Evolution

Creating a FM Leadership Culture


Listen Later

Shownotes

(0:58) Intro

(4:33) Guest introductions

(8:35) Being a leader from a supporting role

(13:02) The differing influence of good and bad leaders 

(16:33) What are you reading?

(20:07) Showing leadership potential 

(24:56) Why FMs have to be leaders

(28:22) Situational leadership

(32:04) FM culture at Penn State

(39:07) Conflict resolution

(41:48) Quick advice for future leaders


Links

Shawn Black

Randy Olson

Mark Bodenschatz 

ProFM


Book Recommendations 

True North 

The Hate U Give 

American Character 

Get the Life You Want 


Quotes

“We can be, as an FM organization, really state-of-the-art in the way that we operate and lead even though we’re supporting and maybe not in main functions of sales and things like that.  We certainly can grow to become significant leaders.”  (9:01)


“I think it’s our responsibility as leaders to develop leadership in all the individuals that we have the responsibility to help.”  (21:48)


“I very much believe in Hersey and Blanchard’s vision of situational leadership - that you need to look at the follower in order to determine how best to lead that follower.  And that it changes, and it’ll change through their career, how they’re led.”  (27:12)


...more
View all episodesView all episodes
Download on the App Store

Service EvolutionBy CGP Maintenance & Construction Services, Inc

  • 5
  • 5
  • 5
  • 5
  • 5

5

9 ratings