The Retail Florist

Creating a Great Customer Experience


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The experience your customers have when they interact with your store is a pretty big deal. In this episode, we dig deeper into how you can provide a great in-store experience. Removing obstacles to purchasing increases your sales conversions . And increasing customer confidence with interactive information brings people in again and again. 

Action Step: Do a store audit by being your own customer. What can you level up in your space to make your customer's shopping experience better and more convenient? 

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The Retail FloristBy Kelsey