This episode is a recording of a session from our virtual user conference, Super Forum. To assist with monitoring and addressing inappropriate behavior such as trolling, overly promotional or harassing posts, the American Association for the Advancement of Science developed robust protocols, canned responses and enhanced T&Cs to help make our community a safer space for members, working with our in-house human rights group. In our session, we will share the ins and outs of our protocols, and our best practices for having a more harmonized online space and what we found our biggest challenges and opportunities were.