This podcast episode delves into the concept of a safe space in the fire service and challenges the traditional understanding of the term. The hosts argue that a safe space does not mean shielding individuals from criticism or conflict, but rather creating an environment that is free from threatening actions, ideas, and conversations. They advocate for a new term, emotional intelligence (EQ), to encompass the goal of fostering a culture where leaders and members of the fire service can develop a deep understanding of themselves and others. By fostering emotional intelligence, leaders can better connect with their teams, raise standards, and navigate the ever-changing dynamics of the fire service.