January 23, 2025

Creating Extraordinary Experiences Workforce Agility at Orlando Health with John Murray

24 minutes

John Murray, Senior Director of HR Analytics and Learning Systems at Orlando Health, shares his insights on transforming learning experiences for maximum impact. From his background at Disney to his work in healthcare, John emphasizes the importance of aligning learning with organizational goals, enhancing employee engagement, and driving workforce agility. Discover how microlearning, behavior-driven strategies, and innovative learning tools improve both employee performance and patient satisfaction.

In this episode, we explore workforce agility, learning transformation, microlearning strategies, employee engagement, patient satisfaction, leadership development, healthcare innovation, training systems, organizational impact, behavioral reinforcement, adaptive learning, and creating extraordinary experiences. John Murray shares his journey from Disney to healthcare and how learning systems drive outcomes at Orlando Health.

Key Takeaways

Workforce agility requires adaptive learning strategies and engagement

Microlearning boosts retention and practical application of skills

Aligning learning with organizational goals enhances impact and ROI

Employee engagement drives improved patient satisfaction in healthcare

Behavioral reinforcement ensures learning adoption and application

Effective training systems integrate technology and personal connection

Leadership development fosters culture and performance improvements

Innovative learning tools create engaging and memorable experiences

Change management is critical for effective learning transformation

Collaboration across teams enhances learning outcomes and strategy

Listening to learners informs the evolution of training programs

Recognizing impact fosters motivation and sustained performance

The "Workforce Agility" podcast is a limited series sponsored by Cornerstone. Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 140 million users in 186 countries use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

You can learn more about Cornerstone here: https://www.cornerstoneondemand.com/

William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

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