Creating leverage in your business is important to keep your estate agency running optimally, but also to help you build a business that you enjoy working in. It's impossible to be the best at everything and it's unrealistic to think you're going to enjoy every task so delegating, out sourcing and recruiting staff can be a great way of buying back time and allowing you to retain the love for what you do. As always, we welcome any feedback, comments, questions or suggestions. Email the hosts directly: [email protected] or [email protected]