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In this episode, Dr. Alex Sharp shares insights from an unexpected source: his gym conversations with a local business owner. He explores the striking parallels between service-based industries, like dentistry, hospitality, and retail, emphasizing the critical role of customer experience. Drawing from SPG's core values, he discusses how creating raving fans isn't just a nice-to-have but a necessity for sustainable growth.
Key Highlights:๐น Service Is Service โ Whether it's a restaurant, a salon, or a dental office, the principles of delivering exceptional service remain the same. ๐น Building Trust in Dentistry โ Patients don't just buy treatment. They buy the experience, trust, and confidence in their provider. ๐น The SPG Difference โ How SPG creates raving fans by exceeding patient expectations, delivering comprehensive care, and ensuring a seamless experience.
๐ Ready to step into full-arch dentistry? Start with the Intro to AOX Course!
If you're curious about all-on-X but don't know where to start, our Intro to AOX Course is the perfect foundation. Led by Dr. Steven Vorholt, this hands-on training will give you the confidence and skills to integrate AOX into your practice.
๐ Want even more in-depth learning? Join us at the next TFAP event for live training and real-world application.
๐ Spots are limitedโsecure yours today! Intro to AOX
By Dr. Alex Sharp5
33 ratings
In this episode, Dr. Alex Sharp shares insights from an unexpected source: his gym conversations with a local business owner. He explores the striking parallels between service-based industries, like dentistry, hospitality, and retail, emphasizing the critical role of customer experience. Drawing from SPG's core values, he discusses how creating raving fans isn't just a nice-to-have but a necessity for sustainable growth.
Key Highlights:๐น Service Is Service โ Whether it's a restaurant, a salon, or a dental office, the principles of delivering exceptional service remain the same. ๐น Building Trust in Dentistry โ Patients don't just buy treatment. They buy the experience, trust, and confidence in their provider. ๐น The SPG Difference โ How SPG creates raving fans by exceeding patient expectations, delivering comprehensive care, and ensuring a seamless experience.
๐ Ready to step into full-arch dentistry? Start with the Intro to AOX Course!
If you're curious about all-on-X but don't know where to start, our Intro to AOX Course is the perfect foundation. Led by Dr. Steven Vorholt, this hands-on training will give you the confidence and skills to integrate AOX into your practice.
๐ Want even more in-depth learning? Join us at the next TFAP event for live training and real-world application.
๐ Spots are limitedโsecure yours today! Intro to AOX

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