In this episode, Dr. Alex Sharp shares insights from an unexpected source: his gym conversations with a local business owner. He explores the striking parallels between service-based industries, like dentistry, hospitality, and retail, emphasizing the critical role of customer experience. Drawing from SPG’s core values, he discusses how creating raving fans isn't just a nice-to-have but a necessity for sustainable growth.
Key Highlights:
🔹 Service Is Service – Whether it's a restaurant, a salon, or a dental office, the principles of delivering exceptional service remain the same. 🔹 Building Trust in Dentistry – Patients don’t just buy treatment. They buy the experience, trust, and confidence in their provider. 🔹 The SPG Difference – How SPG creates raving fans by exceeding patient expectations, delivering comprehensive care, and ensuring a seamless experience.
🚀 Ready to step into full-arch dentistry? Start with the Intro to AOX Course!
If you’re curious about all-on-X but don’t know where to start, our Intro to AOX Course is the perfect foundation. Led by Dr. Steven Vorholt, this hands-on training will give you the confidence and skills to integrate AOX into your practice.
📍 Want even more in-depth learning? Join us at the next TFAP event for live training and real-world application.
👉 Spots are limited—secure yours today! Intro to AOX