Every dentist dreads that first one-star review. The truth? It’s not the review that hurts you — it’s how (or if) you respond.

In this episode with Dr. Len Tau, we break down:

The do’s and don’ts of replying to reviews

The difference between a HIPAA-safe response and the snarky reply you wish you could post

Why taking things offline first is usually the smartest play

How reviews act as signals for your future patients, not verdicts on your past ones

Why bad reviews don’t break your practice — silence does

PS – Alex and I love making Just a Couple of Dentists for you. If you’re enjoying the podcast, share it with a friend. It’d mean the world to us.

Building a dental office isn’t cheap. And if you’re not careful, you’ll blow tens of thousands of dollars on stuff you don’t need.

We sat down with our longtime friend and contractor Tommy Morales to talk about the real mistakes dentists make during a buildout and how to avoid them. 

In this episode we get into:

Why storage space always gets overlooked

Pocket doors, barn doors, and flooring that actually works

Where dentists waste the most money (hint: cabinetry)

Architect vs. design-build and how one option can save you months

What’s actually changed in reception design since COVID

Planning a buildout or renovation? Listen to this first — it’ll save you money and a lot of headaches.

Last month, Spencer Greer called me out for producing like a sissy.

I was averaging 3 crowns a month, underdiagnosing like crazy, and letting my cheap-ass brain run my treatment planning.

So we did a live coaching session.

Now, a month later, I’m back with the results:

My crowns jumped from 3 to 11 in the same number of days.

My monthly production went up 75%.

We added about $20K more than the same month last year.

All from shifting mindset, diagnosing with confidence, and saying “crown or nothing.”

In this follow-up, Spencer and I break down what worked, what didn’t, and the next steps (including ortho and same-day treatment).

👉 Check out Spencer’s upcoming course at highleveldentists.com (use code ERIC or ALEX for 10% off — we’ll see who’s more popular).

Here's the link as well to the first episode we did with Spencer!

Apple Podcasts 

PS – Alex and I love making Just a Couple of Dentists for you. If you’re enjoying the podcast, share it with a friend. It’d mean the world to us.

Compliance is nobody’s favorite topic. But if you ignore it, it can get real expensive, real fast.

We brought on Dr. Lisa Kane (dentist + founder of Dental Office Compliance of New England) to walk us through the stuff that actually matters and the traps that cost dentists money.

We get into:

Why every office misses things (and which ones you can’t afford to miss)

Waterlines, sterilization, and the shortcuts that backfire

Training your team without feeling like OSHA’s hall monitor

The scammy compliance “posters” you should never pay for

And yes… Eric shares the story of his “reverse needle stick” in dental school.

AI is shaking up every industry...including dentistry. But is it really the end of SEO, Google Ads, and traditional marketing? Or just another shiny object?

In this episode of Just a Couple of Dentists, Eric and Alex talk with Brandon Platt, founder of 4D Digital Media, to set the record straight. Together, they cover:

The truth about AI search vs. Google search

Why local SEO still drives new patients

Where AI can save dentists time (and where it can’t)

HIPAA concerns every office needs to know

How AI will really impact the business side of dentistry

Thanks for writing these shownotes for us Chat GPT!

PS - Alex and I love doing Just a Couple of Dentists and our only ask is that if you are at least somewhat enjoying it, please share it with a friend. It helps the podcast grow and we can share more stories with you all!

When Alex and I first got started, the goal was simple: build a cluster of offices, dominate our area, and eventually sell the group. We ended up selling both of our locations but then we watched friends who focused on just one massive practice walk away with deals way bigger than ours. That got me wondering…should we have just built one mega practice?

So I brought on our former broker, John Wlodarek, to break down what buyers and DSOs are actually looking for right now. We get into:

Why a single large location is easier to sell than multiple locations

How deal structures have changed since the post-COVID peak

The headaches and hidden costs of multi-location ownership

What’s worth upgrading before you sell (and what’s a waste of money)

And now, here’s where ChatGPT would normally say: “If you’re thinking about selling your practice, this one’s for you.”

What happens when a guy with no formal coding experience builds a dental software company out of sheer necessity… and it turns into an 8-figure exit?

In this episode, we sit down with our good friend Brennon, the founder of Flex Dental, to hear how he bootstrapped one of the most popular patient engagement softwares in dentistry without fundraising or marketing. 

🔹 The surprising reason he built it

PS - Alex and I love doing Just a Couple of Dentists and our only ask is that if you are at least somewhat enjoying it, please share it with a friend. It helps the podcast grow and we can share more stories with you all!

According to Spencer Greer, I produce like a sissy...

So I filled out Spencer’s coaching form and we recorded a live breakdown of why my production has been so bad.

We get into why my crown numbers are embarrassingly low, how being “conservative” slowly turned into underdiagnosing, and why being a natural cheap ass is messing with how I present treatment.

Spencer walks through exactly how he coaches dentists to stop overthinking, build confidence in case acceptance, and start producing like someone who actually owns the place.

If you’ve ever stared at a cracked molar and still pitched a big filling, you'll appreciate this episode!

👉 Check out Spencer’s site at highleveldentists.com

PS – Alex and I love making Just a Couple of Dentists for you. If you’re enjoying the podcast...share it with a friend. It’d mean the world to us.

Trump’s new bill is being marketed as “big” and “beautiful,” but buried in the fine print are changes that could hit dental schools, student loans, taxes, Medicaid, and how you structure your business.

Josh Cochran joined us again to break it all down...from caps on federal loans (that might break dental school tuition models) to strange new rules on overtime pay, car deductions, interest write-offs, and why rural ski towns could be the biggest opportunity zone play yet.

This isn’t policy talk for the sake of it. There’s real strategy in here you can actually use.

In this episode of Just a Couple of Dentists, we’re joined by Dr. Roshan Kalra — a dentist turned real estate investor who figured out how to turn everyday practice spending into a luxury, $25,000 trip to the Maldives… completely on points.

Roshan walks us through his exact playbook, including what cards to use, how to stack bonuses, and why the Chase + Amex ecosystems are the best options for practice owners. Whether you’re brand new to points or already sitting on a stash you haven’t touched, this episode is a goldmine.

You’ll learn:

The “one-two punch” that turns $10K of spend into $225 of travel

How to get 5 nights at the Waldorf Astoria for 800,000 Hilton points (instead of 5 million)

Why paying taxes with a credit card can actually make you money

The real story behind gift cards, IRS rules, and which cards dentists should never use

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