Ready to get out of the operatory without leaving dentistry? If you’re mid-career and craving more, this episode will help you figure out your next move and how to get there.

Dr. Mustafa Shah-Khan of Simplify Dentistry shares his tips for simplifying your systems, meeting production goals, and avoiding the common traps that keep dentists stuck. Learn how to get out of that mid-career burnout and build a practice that supports the lifestyle you want!

Topics discussed in this episode:

• Practice models for more flexibility
• The 3 core competencies in dentistry
• How to simplify your practice
• Why you should embrace new technology
• How to find freedom and fulfillment in your career

Learn more about Simplify Dentistry:
http://www.simplifydds.com

This episode was produced by Podcast Boutique https://www.podcastboutique.com

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The bridge you're walking across has missing planks. Every step feels uncertain, progress slows to a crawl, and you might even consider turning back. This perfectly captures what running a dental practice feels like when critical systems are missing or broken.

Most dental practices struggle with five fundamental gaps: inadequate onboarding that never fully integrates team members into the culture; collections and financing systems that allow money to leak through cracks; chaotic scheduling that creates daily stress instead of predictable production; case acceptance approaches that focus solely on the dentist rather than leveraging the entire team; and leadership systems that fail to create accountability and coordination. The consequences manifest as constant frustration, team turnover, and profitability challenges.

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Taking over a practice is hard, but a full overhaul is even harder. In this episode, hear how Dr. Rhonda Kalasho transformed a hygiene-only dental office into a modern, multi-location practice and retained most of the original patient base.

She shares how she pulled it off — from building trust with skeptical patients and getting case acceptance, to rebranding the practice and creating a team culture that supports her vision. Tune in to hear her take on female leadership, why delegation isn’t working for you (and how to fix it), and what it takes to grow a practice and a family!

Topics discussed in this episode:

• The pros and cons of acquisitions vs. startups
• Building trust with existing patients
• Must-have technology in a modern practice
• Establishing yourself as an affordable luxury brand
• TruGlo’s competitive membership model
• How to hire and lead for a strong team culture
• Balancing motherhood and entrepreneurship
• Challenges and solutions in female leadership

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

That dreaded, “I need to talk to you about something?” It’s a conversation no one looks forward to, but every owner has to deal with. Whether it's an underperforming employee or tension in the office, this episode will give you the tools to address issues that can make or break workplace culture.

You’ll learn how to confront underperformance and team conflict head-on, prevent problems before they spiral, and get your team back on track. Plus, we also share a quick test to help you decide if it's time to let an employee go!

Topics discussed in this episode:

• Why owners are part of the problem
• How to address underperformance and employee complaints
• The do’s and don’ts of handling team conflict
• Dr. Henry’s method for getting honest feedback
• Your role as a leader in shaping team culture
• How to decide when to let someone go
• The green, yellow, red performance framework

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Have you ever noticed how some dental teams thrive even on the most challenging days? They laugh together, support each other, and somehow make even the toughest situations enjoyable. It's not magic—it's intentional leadership and genuine connection.


The relationships within your dental team matter more than anything else—even more than compensation or perks. When team members genuinely enjoy each other's company, they create a resilient culture that pulls together during stressful times. As practice owner, you set the emotional tone that ripples through your entire organization. This doesn't mean faking positivity, but rather bringing authentic leadership that includes appropriate vulnerability.

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

True leadership in dental practice means empowering your team through the right conversations rather than trying to be the answer person for everything. Mastering three key conversation types – vision, accountability, and problem-solving – can solve 95% of practice problems and prevent owner burnout.

• Vision conversations connect daily tasks to meaningful patient outcomes and team benefits
• Creating purpose helps team members understand their work impacts patients' overall health and quality of life
• Accountability conversations establish clear expectations and maintain practice standards
• "You will get what you tolerate" – addressing small issues prevents them from becoming destructive habits
• Focus on specific behaviors rather than making assumptions about the person
• Problem-solving conversations involve the team in finding solutions together
• Collaborative approach increases buy-in and implementation success
• Create psychological safety for team members to share ideas without fear
• Recommended resources: "Start With Why" (Sinek), "Crucial Accountability," and "No Bullshit Leadership"
• Don't wait for perfection – having these conversations consistently is more important than doing them perfectly

If you want a practice where your team handles day-to-day management while you take time off, we have the experience to show you how to do it.

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Running behind every day isn’t normal — it’s a systems problem. From scheduling to delayed exams, this episode explores what causes chaos in dental practices and simple fixes that can get the whole office running smoothly again.

Our tips and tricks will help you time hygiene exams, handle emergencies, and create a culture that keeps everyone on time. If your days feel like a game of catch-up, this episode is for you!

Topics discussed in this episode:

• How running behind impacts patients and your team
• Why so many offices fall off schedule
• Systems that keep hygiene appointments on time
• Smart scheduling and team communication
• Creating a culture that values timeliness
• How to plan for patient emergencies
• What to do when you’re running behind

 

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Embezzlement usually starts with someone “you’d never suspect.” Dr. Josh Cochran thought he was building a strong team after opening his practice, but the financials told a different story. In this episode, he shares why it took him so long to realize his employee was embezzling, the red flags he missed, and how he would do things differently today. Learn what systems to put in place to protect your business and the most effective way to prevent embezzlement in your practice!

Topics discussed in this episode:

• Two things you need to learn in your practice
• Dr. Cochran’s early mistakes
• Common red flags of embezzlement
• How he addressed the embezzlement in his practice
• Writing exercise for managing stress
• The emotional impact of embezzlement
• How to prevent embezzlement

Connect with Dr. Josh Cochran:

https://www.youtube.com/@TheDr.JoshCochranShow

Use the same marketing company as Dr. Etch!

Get your free demo with Relevance Marketing by Clicking Here

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Tired of feeling like you're the only one who gives a crap?

This week, Dr. Paul breaks down one of the real causes of burnout—not just for you, but for your team. It’s not about working too hard. It’s about feeling like none of it matters.Discover how powerlessness creates disengagement, resentment, and culture rot—and how a simple shift in leadership style can turn your team from reactive employees to proactive owners.You'll learn:

• Why your team might be checking out (and it's not laziness)
• How to give people real ownership without losing control
• The one-on-one question that sparks instant engagement
• How to create “collaborative ownership” across your practice

This is how you build a team that solves problems without you.

🔗 Apply for the DPH Legendary Mastermind: dentalpracticeheroes.com/apply
 🎯 Learn about 1-on-1 coaching: dentalpracticeheroes.com

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Case acceptance is down. Patients are confused. Your team is frustrated. Sound familiar? These are all signs your practice is out of alignment. Whether you own one practice or multiple locations, this episode will help you get everyone on the same page clinically — from the front office to hygienists, assistants, and doctors.

You’ll learn how to run effective calibration meetings that set clear clinical standards, get your team on board, and guide them without conflict. These tips will improve communication and cut out the chaos in your practice!

Topics discussed in this episode:

• The key to getting your team on the same page
• How to get your team engaged
• The first step to clinical calibration
• Why you should coach and not teach
• The role of SOPs and team buy-in

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.