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Cost can dominate an implant consultation unless patients understand how treatment could change their lives. In this third installment of the Implant Treatment Coordinator series, Dr. Grant Stucki welcomes back Dr. Roger Levin, founder and CEO of Levin Group, to explore how a trained implant treatment coordinator (ITC) can build value without pressure or a technical sales pitch. They discuss how clear roles, thoughtful questions, benefit-focused communication, proactive objection management, and a coordinated handoff can help patients feel informed, supported, and confident in their decisions. They also explore why practices must adapt the process to each patient rather than letting a rigid process take precedence over listening. Tune in to learn how an ITC can help patients see when the value of implant treatment outweighs its cost with Dr. Roger Levin.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Roger Levin — https://www.linkedin.com/in/roger-levin-69ab744/
Dr. Roger Levin email — [email protected]
Levin Group — https://levingroup.com/
‘Wow every patient’ – https://www.drbicuspid.com/dental-practice/patient-communication/article/15740134/wow-every-patient
A More Beautiful Question — https://www.amazon.com/More-Beautiful-Question-Inquiry-Breakthrough/dp/1632861054
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Right now, every other headline seems to be about AI, but what should oral surgeons actually be paying attention to? In this episode of the Everyday Oral Surgery Podcast, Dr. Grant Stucki is joined by Matt Dreyer, founder and CEO of ToothNote.ai, to explore where AI is today and how it can be used more effectively in practice. Matt explains why these tools are advancing so quickly, where they can add real value in clinical documentation, patient communication, marketing, and insurance appeals, and why using AI for repetitive “grind work” is often the best place to start. He also breaks down the difference between chatbots and AI agents, the importance of patient consent and data privacy, and why clinicians still need to question and review AI-generated work. Listen in for a practical look at where AI can save time, where caution is essential, and how to start using it more effectively in practice.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Matt Dreyer on LinkedIn — https://www.linkedin.com/in/mattdreyer/
Matt Dreyer Email — [email protected]
Matt Dreyer Phone — 408-219-8379
ToothNote.ai — https://toothnote.ai/
ChatGPT — chatgpt.com
Claude — claude.com
Grok — grok.com
Grok Bot — https://docs.x.ai/grok-bot/overview
Gemini — gemini.google.com
Lovable — lovable.dev
Dragon Speech Recognition — https://dragon.nuance.com/en-us/dragon
Meta Muse — ai.meta.com/muse
Kaylie AI — kaylie.ai
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Welcome to another segment of the ‘Know Your Drugs’ series on Everyday Oral Surgery! Today, Drs. Jake and Grant Stucki are discussing fentanyl. Tuning in, you’ll hear all about what fentanyl is and what it does, its advantages, common uses, and more! We delve into the dosage of fentanyl before discussing how much more comfortable fentanyl makes patients feel. We even touch on potential fentanyl contraindications, how surgeons can treat respiratory depression caused by fentanyl, and why surgeons should be cautious about using fentanyl in combination with nitrous oxide. Finally, we talk about fentanyl’s price point. Thanks for listening in!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Jake Stucki on LinkedIn — https://www.linkedin.com/in/jake-stucki-ab19a593/
Dr. Jake Stucki Email — [email protected]
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Complex facial trauma can look overwhelming, but the best outcomes often begin with resisting the urge to do too much, too soon. In this episode of Everyday Oral Surgery, Dr. Grant Stucki is joined by Drs. Andrew Jenzer and Damian Findlay for the final installment in the podcast’s trauma series, focusing on panfacial fractures and gunshot wounds. They break down how to approach these high-stakes cases systematically, from stabilizing the patient and coordinating with other specialties to identifying reliable reference points and planning reconstruction from stable structures outward. The conversation also explores surgical sequencing, staged procedures, virtual surgical planning, and the unique tissue damage and contamination associated with ballistic injuries. Throughout, they emphasize careful planning, knowing when to reassess, and avoiding “hero surgery,” namely, attempting a complex reconstruction all at once when it may be better handled in stages. Listen in for a practical discussion on managing complex panfacial trauma with patience, structure, and sound surgical judgment.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Damian Findlay — https://ofsinstitute.com/damian-findlay/
Dr. Damian Findlay Email — [email protected]
Dr. Andrew Jenzer — https://surgery.duke.edu/profile/andrew-clark-jenzer
Dr. Andrew Jenzer – [email protected]
St. Louis Oral & Maxillofacial Surgery Review — https://stlomfsreview.com/
Oral Board Review for Oral and Maxillofacial Surgery — https://www.amazon.com/dp/3030488799?lv=shuf&channelId=500&plpRedirect=mhFallback
ImmersiveTouch — immersivetouch.com
Zimmer Biomet CMF Trauma & Reconstruction — https://www.zimmerbiomet.eu/en/product-range/cmf-trauma-and-reconstruction
AROMS® (Advancing Resources of OMS) — goaroms.com
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
In this episode of Everyday Oral Surgery, Dr. Grant Stucki sits down with Dr. Roger Levin, CEO of Levin Group, for part two of their discussion on the role of the Implant Treatment Coordinator (ITC). Dr. Levin explains why the ITC should be viewed as a professionally trained position rather than a role simply added to an existing team member’s responsibilities. The conversation explores the core competencies needed for success, including exceptional interpersonal skills, case presentation, negotiation, customer service, and clinical knowledge, as well as the 19 core responsibilities that make an ITC an essential part of an implant-focused oral surgery practice. Dr. Stucki and Dr. Levin also explore other key aspects of the ITC role, including hospitality, financial conversations, follow-up, patient education, and the importance of strong referring-doctor relationships. Ultimately, Dr. Levin presents the ITC as a patient-focused liaison who enhances the consultation experience, supports treatment acceptance, and allows surgeons to remain focused on clinical care. The episode highlights how the right ITC can become an integral part of delivering a thoughtful, patient-centered implant experience.
Key Points From This Episode:
19 Core Competencies/Responsibilities of an Implant Treatment Coordinator:
Links Mentioned in Today’s Episode:
Dr. Roger Levin on LinkedIn — https://www.linkedin.com/in/roger-levin-69ab744/
Dr. Roger Levin Email — [email protected]
Levin Group — https://levingroup.com/
The Implant Treatment Coordinator: The Missing Piece in Your Implant Practice (with Dr. Roger Levin) — https://www.buzzsprout.com/1404670/episodes/19797797-the-implant-treatment-coordinator-the-missing-piece-in-your-implant-practice-with-dr-roger-levin.mp3
Levin Group Books — https://levingroup.com/books-for-oms-practices/
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (The Unreasonable Hospitality Collection) — https://www.amazon.com/Unreasonable-Hospitality-Remarkable-Giving-People-ebook/dp/B0B13W5GPT
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
A negative online review can damage trust in seconds, but a rushed response may expose a surgeon to even greater risk. In this episode of Everyday Oral Surgery, Dr. Grant Stucki is joined by Dan Powell, managing partner at Minc Law and an attorney specializing in internet defamation and online reputation matters. In their conversation, Dan explains how to distinguish protected opinion from potentially actionable false claims and why the decision to act should weigh both legal options and practical consequences. They discuss patient privacy, review-platform and Federal Trade Commission rules, anonymous posters, reputation monitoring, and the risks of threatening legal action without a sound claim. They also unpack how to approach dissatisfied patients, manage refund demands and threats of public exposure, and build a rapid-response process that protects the practice without escalating the issue. Tune in for common-sense guidance on responding calmly, protecting your reputation, and knowing when professional legal help may be necessary.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Daniel Powell — https://www.minclaw.com/bio/daniel-powell/
Minc Law — https://www.minclaw.com/
Minc Law Contact Email — [email protected]
Minc Law Contact Cell — (419) 343-0928
Minc Law Address — 200 Park Avenue, Suite 200, Orange Village, Ohio 44122
HIPAA for Professionals — https://www.hhs.gov/hipaa/for-professionals/index.html
FTC Consumer Reviews and Testimonials Rule — https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Dental specialists often believe that extreme stress is just a part of the job, but what do you do when it goes too far and starts taking over your life? Today on Everyday Oral Surgery, Dr. Stucki is joined by Dr. Joshua Austin to discuss how to recognize and manage burnout, depression, and anxiety as a surgeon. Tune in to hear about our guest’s career journey, what inspired his passion for talking about burnout, why dental specialists may be particularly vulnerable to burnout, depression, and anxiety, and how doctors can recognize when these challenges may be cause for concern. We delve into some practical things listeners can do to get into a better space when experiencing burnout, anxiety, or depression before discussing when to seek help and how beneficial it can be. We touch on how sedation is affected when patients use marijuana and antidepressants, and our guest talks about why oral surgeons are high-risk for prescription drug addictions. Finally, Dr. Austin shares some advice for oral surgeons who may be experiencing mental health issues and are unsure of how to seek help. Please note that this episode contains a trigger warning for suicidal ideation, depression, anxiety, and mental health struggles, so please listen with care!
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Joshua Austin — https://www.joshuaaustindds.com/
Dr. Joshua Austin on Instagram — https://www.instagram.com/joshuaaustindds/
Dr. Joshua Austin Email — [email protected]
The Mental Dental Connection Course — https://www.mcdcstl.org/courses/austin-am/
AAMFT — https://aamft.org/
Psychology Today — https://www.psychologytoday.com/
The Body Keeps the Score — https://www.amazon.com/Body-Keeps-Score/s?k=The+Body+Keeps+the+Score
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Exceptional oral surgery is about more than technical excellence; it is also about how patients feel throughout the experience. In this episode of Everyday Oral Surgery, Dr. Grant Stucki welcomes back Dr. Rick Akin to explore how the principles in the book Unreasonable Hospitality can reshape patient care. In their conversation, they reflect on leadership and culture, and the challenge of making care feel personal in an environment built around precision and pace. They distinguish service from hospitality, explain why anxious oral surgery patients are especially receptive to thoughtful care, and share practical ways to build trust through preparation, empathy, and personalized gestures. They also examine how apologies, empowered team members, intentional morning huddles, and connection-centered goals can strengthen practice culture without making financial returns the sole measure of success. Tune in to rethink the patient experience and discover how simple, deliberate acts can turn a stressful procedure into an experience of genuine care.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Rick Akin — https://drakin.com/meet-dr-richard-akin
Dr. Richard Akin on LinkedIn — https://www.linkedin.com/in/rick-akin-644aa932/
Dr. Rick Akin Email — [email protected]
Akin Oral Surgery — https://drakin.com
Unreasonable Hospitality — https://www.amazon.com/Unreasonable-Hospitality-Field-Will-Guidara/dp/1529147387
Four Thousand Weeks — https://www.amazon.com/Four-Thousand-Weeks-Management-Mortals/dp/0374159122
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Orthognathic surgery can transform function, airway, and facial balance, but even experienced surgeons must be ready for the rare complication that can change a case. In this episode of Everyday Oral Surgery, Dr. Grant Stucki welcomes back Dr. Aaron Liddell, an oral and maxillofacial surgeon at Colorado Oral Surgery with extensive experience in high-volume orthognathic surgery, to discuss management of complications in jaw surgery. Dr. Liddell shares how his concerns have evolved with experience and walks through issues involving the maxilla and mandible. He explores how to treat challenging splits and vascular events, nerve injuries, aesthetic changes, and more. He explains the importance of thoughtful planning, careful technique, and informed consent, and why surgeons should leverage reliable referral networks and stay close to patients when recovery does not go as expected. Tune in to hear hard-earned lessons for anticipating trouble, responding decisively, and guiding patients through orthognathic complications.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Aaron Liddell – https://www.coloradooralsurgery.com/about/dr-aaron-liddell/
Dr. Aaron Liddell – [email protected]
AONA CMF Trauma/Colorado Oral Surgery – https://aacmfs.net/aona-cmf-trauma-colorado-oral-surgery/
Materialise – https://www.materialise.com
Ora-Aid — https://www.oraaidusa.com/
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
Full-arch implant treatment can transform a patient’s life, but what happens when speed and convenience begin to outweigh long-term biology? In this episode, Dr. Grant Stucki welcomes general dentist and dental educator Dr. Vic Martel back to the podcast to discuss the growing use of All-on-X and FP3 restorations. Dr. Martel explains why aggressive bone reduction in younger patients deserves greater scrutiny, how implant and prosthetic failures can narrow future treatment options, and why FP1, FP2, and segmented restorative designs should remain part of the conversation. They also explore patient expectations shaped by “teeth-in-a-day” marketing, the importance of informed consent, and the need for surgeons and restorative dentists to plan together. Tune in to learn about bone stewardship, comprehensive treatment planning, and the confidence to say no when a case is not in the patient’s long-term interest.
Key Points From This Episode:
Links Mentioned in Today’s Episode:
Dr. Vic Martel on LinkedIn — https://www.linkedin.com/in/victor-martel-dmd-fagd-91431922/
Dr. Vic Martel on Instagram — https://www.instagram.com/drvicmartel/
Dr. Vic Martel Email — [email protected]
Martel Academy — https://www.martelacademy.com/
Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/
Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/
Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/
Dr. Grant Stucki Email — [email protected]
Dr. Grant Stucki Phone — 720-441-6059
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