In this episode of The Dental CEO Podcast, Scott Leune sits down with Kevin Tallman, CEO of Mango Voice, to discuss how AI-powered phone systems are transforming dental practices. Drawing on data from more than 12,000 practices, they reveal how much revenue is lost through missed calls and how AI receptionists are already improving patient interactions and operational efficiency. This concise, insight-packed conversation shows dentists exactly where phone technology is headed and how to prepare for the changes ahead.

In this episode, Scott Leune and Dr. Christian Coachman break down how to use technology, storytelling, and a differentiated “Apple Store” patient experience to dramatically increase case acceptance. Learn how mastering planning, guided execution, and emotional dentistry can elevate your reputation, attract better cases, and transform your career.

This episode of The Dental CEO Podcast offers a clear, practical breakdown of how dentists can finally take control of their financials. Dr. Scott Leune explains the key numbers every practice owner must track, the overhead targets that separate average practices from highly profitable ones, and why messy financial statements lead to years of lost income. You’ll learn how to spot overspending, diagnose collection problems, and evaluate a practice before buying it—all with the goal of increasing profit and reducing stress. It’s a straightforward reset for any dentist ready to understand their numbers and make more money with less chaos.

In this episode of The Dental CEO Podcast, Dr. Scott Leune talks with Jesse Israel — keynote speaker, mindfulness teacher, and founder of The Big Quiet — about how leaders can cut through the constant noise of modern life to regain clarity, purpose, and control. Jesse shares his “Four S’s” framework—Stillness, Solo Time, Slow Technology, and Saying No Thank You—to help reduce stress, sharpen focus, and create space for what truly matters. Tune in to learn how to quiet the chaos, lead with intention, and tap into your unique zone of genius both in business and in life.

In this episode of The Dental CEO Podcast, Dr. Scott Leune shares powerful insights on turning setbacks into momentum and embracing the process of reinvention. He explores how decisive action, adaptability, and consistent effort—not perfection—drive lasting growth. Through real-world examples and lessons drawn from leadership and business, Dr. Leune challenges listeners to stop overanalyzing, start moving, and create the next chapter in both their practice and their life.

In this episode of The Dental CEO Podcast, Dr. Scott Leune breaks down how to staff a dental practice efficiently at every stage—from the early days of a startup with one assistant and a single front office team member to a mature, high-performing practice with multiple hygienists, assistants, and virtual support. He explains when to expand, how to balance roles across the front and back office, and why each doctor needs a specific ratio of operatories, team members, and hygiene columns to operate smoothly. You’ll learn how to use virtual assistants to control overhead, avoid overstaffing traps, and create a staffing model that keeps your schedule full, your team aligned, and your practice running at its highest potential.

In this episode of The Dental CEO Podcast, Dr. Scott Leune exposes the hidden pricing structures that leave private dentists paying more for supplies and labs than the largest DSOs. He breaks down how corporate distributors and traditional buying groups have quietly maintained inflated costs through exclusive contracts, nondisclosure agreements, and overlapping ownership—keeping independent practices at a disadvantage. Dr. Leune explains why it’s time for private dentists to rethink how they buy, what’s really driving pricing inequities across the industry, and how shifting to modern, privately held suppliers through focused alliances like the Private Dental Alliance (PDA) can finally level the playing field. This is a must-listen for any dentist ready to take control of their costs and reclaim their competitive edge.

Dental teams want—and deserve—to be paid more. The challenge is that practices are also facing higher costs across the board, from supplies and labs to rent and debt. In this episode of The Dental CEO Podcast, Dr. Scott Leune explains how practices can afford to pay top salaries without sacrificing profitability. He shares how maintaining healthy ratios, maximizing hygiene production, improving case acceptance, filling schedule gaps, and implementing a simple weekly bonus plan can create a practice where team members are paid at the highest levels, owners stay profitable, and everyone wins.

In this episode of The Dental CEO Podcast, Dr. Scott Leune explores how virtual assistants are reshaping the modern dental practice. He breaks down why overburdened front desks, rising staffing costs, and hiring challenges make the VA-supported model so powerful. From insurance verification and patient recalls to answering missed calls and streamlining workflows, listeners will learn how practices can offload non-clinical tasks to highly trained virtual team members at a fraction of the cost. This model not only reduces stress for in-office teams but also drives profitability, elevates patient care, and creates sustainable growth for practices of all sizes.

In this episode of The Dental CEO Podcast, Scott Leune explores how dentistry is evolving around the world—and why the U.S. remains years ahead when it comes to the business side of practice ownership. From the rise of DSOs in Australia and Canada to untapped opportunities across Europe and beyond, Scott explains what non-U.S. dentists can learn from the American model to accelerate growth and scale more effectively. He also shares stories of dentists who applied U.S.-based business strategies abroad and multiplied their success, offering a roadmap for anyone looking to stay ahead in the rapidly changing global dental landscape.