Most lawsuits in dentistry don’t start with patients—they start with employees. This episode breaks down how common HR missteps like unclear policies, poor documentation, and bad advice turn everyday staff issues into legal problems. A direct conversation on what actually puts dental practices at risk and how to avoid it.

In this episode of The Dental CEO Podcast, Scott Leune speaks with orthodontist and entrepreneur Dr. Ingrid Murra about the current state of clear aligner therapy, examining how incentive structures, training gaps, and rapid adoption have influenced patient outcomes and provider profitability. They discuss collaboration between general dentists and orthodontists, the role of virtual monitoring in improving compliance, the importance of maintaining high clinical standards at scale, and lessons from building a dental business beyond the operatory.

In this episode of The Dental CEO Podcast, Scott Leune sits down with Dr. Aditi Agarwal, founder of Practice By Numbers, to challenge dentists to rethink how their practices operate. The conversation explores how automation and data-driven systems can replace time-consuming “junk work” like insurance verification, scheduling, collections, phone management, and reporting—freeing teams to focus on patients instead of paperwork. Scott and Dr. Agarwal break down what it means to run a dental practice from a true CEO perspective, how to create consistency across operations, improve collections and case acceptance, reduce staff burnout, and build a calmer, more professional practice environment. This episode is essential listening for dentists who are ready to simplify operations, scale intelligently, and lead their practice with clarity and control.

In this episode, Scott breaks down how to reinvent the patient experience so thoroughly that patients can’t stop talking about your practice. From modern design and comfort-focused amenities to digital workflows, high-tech diagnostics, and frictionless communication, he outlines the systems and touches that build trust, increase case acceptance, and elevate your brand. Whether you're launching a startup or transforming the practice you already own, this blueprint shows how an exceptional patient experience can reshape your career and dramatically grow your practice.

Leadership looks different for female dentists—and it often comes with unfair labels, blurred boundaries, and added pressure at home and in the practice. In this episode, Scott Leune sits down with Curve Dental President Jana Macon to discuss the real challenges women navigate in leadership and how they can set healthier boundaries, communicate clearly, build a strong results-driven culture, while reducing unnecessary demands on their time and energy and protecting their well-being.

Real estate is one of the highest-stakes—and most overlooked—financial decisions in dentistry, and in this episode Scott sits down with Colin Carr, CEO of CARR, to reveal how lease renewals, poorly negotiated terms, missed concessions, and uninformed decisions routinely cost dentists hundreds of thousands of dollars over their careers. From TI allowances and free rent to assignability clauses, tax strategy, and the true wealth-building potential of owning your building, this conversation breaks down the strategies every dentist needs but almost no one is taught. Whether you're planning a startup, buying a practice, or approaching a renewal, this episode will reshape how you think about real estate and protect the future of your practice.

In this episode of The Dental CEO Podcast, Scott Leune sits down with Kevin Tallman, CEO of Mango Voice, to discuss how AI-powered phone systems are transforming dental practices. Drawing on data from more than 12,000 practices, they reveal how much revenue is lost through missed calls and how AI receptionists are already improving patient interactions and operational efficiency. This concise, insight-packed conversation shows dentists exactly where phone technology is headed and how to prepare for the changes ahead.

In this episode, Scott Leune and Dr. Christian Coachman break down how to use technology, storytelling, and a differentiated “Apple Store” patient experience to dramatically increase case acceptance. Learn how mastering planning, guided execution, and emotional dentistry can elevate your reputation, attract better cases, and transform your career.

This episode of The Dental CEO Podcast offers a clear, practical breakdown of how dentists can finally take control of their financials. Dr. Scott Leune explains the key numbers every practice owner must track, the overhead targets that separate average practices from highly profitable ones, and why messy financial statements lead to years of lost income. You’ll learn how to spot overspending, diagnose collection problems, and evaluate a practice before buying it—all with the goal of increasing profit and reducing stress. It’s a straightforward reset for any dentist ready to understand their numbers and make more money with less chaos.

In this episode of The Dental CEO Podcast, Dr. Scott Leune talks with Jesse Israel — keynote speaker, mindfulness teacher, and founder of The Big Quiet — about how leaders can cut through the constant noise of modern life to regain clarity, purpose, and control. Jesse shares his “Four S’s” framework—Stillness, Solo Time, Slow Technology, and Saying No Thank You—to help reduce stress, sharpen focus, and create space for what truly matters. Tune in to learn how to quiet the chaos, lead with intention, and tap into your unique zone of genius both in business and in life.