Creative Good with Mark Hurst

The essay "San Francisco Killed New York Food Delivery" was published in ILoveTheUpperWestSide.com on March 13, 2026. Mark Hurst reads the essay here - originally broadcast on WFMU Techtonic on March 30, 2026. More info at techtonic.fm

Mark Hurst (creativegood.com) and Tricia Davies (thepublicgoodconsulting.com) discuss consulting in the public and private sectors, trying to create better experiences for constituents.

The stories of Prospect Park and the U.S. Navy's gunnery innovation come from Mark's book "Customers Included," 2nd Edition (customersincluded.com).

Mark Hurst (creativegood.com) and Tricia Davies (thepublicgoodconsulting.com) discuss consulting in the public and private sectors, trying to create better experiences for constituents.

The story of Prospect Park's rebirth comes from Mark's book "Customers Included," 2nd Edition (customersincluded.com).

From WFMU Techtonic, a new take on a classic, by -

Scott Williams - lyrics, vocals, organ, guitar

Mark Hurst - lyrics, vocals

Greg Harrison - drums

Matt Fiveash - bass

Lily Wen - audio engineering

LYRICS:

The Sounds of Surveillance

by Si-mark and Scott-funkel

Hello Siri, my old friend

You've come to spy on me again

Because the websites that I've been browsing

Give you insight into my thinking

Paranoia that you planted in my brain

Still remains

Within the sounds of surveillance

And in the metaverse I saw

Three billion people, maybe more

People texting without speaking

People swiping without reading

People monitored by devices that never cared

No one dared

Disturb the sounds of surveillance

And the people bowed and prayed

To the neon god they made

And the screen flashed out its warning

In the words that it was forming

And the screen said, "The billions in profits are written in the smartphone apps

Like Google Maps"

And whispered in the sounds of surveillance

Excerpt of Steven Levy on Techtonic, May 25, 2020 by Creative Good / Mark Hurst

From timestamp 1:11 in the video of the Senate hearing: https://www.commerce.senate.gov/public/index.cfm/2019/6/optimizing-for-engagement-understanding-the-use-of-persuasive-technology-on-internet-platforms

"Building A Surveillance State," by A Small Woodland Animal.

From Mark Hurst's Techtonic show on WFMU. Originally aired on the April 23, 2018 episode.

LYRICS FOR YOUR SING ALONG:

Building a surveillance state

Google, Google

Privacy is what they hate

All Google day

It's Facebook, too

They're spying on you

We've got to change before it's too late

All Google day