How do you build an authentic connection with your fans? Can you be true to yourself and your art and still build a viable fan base? What does it take to build your music career in 2023 and beyond?
In this episode of The New Music Industry Podcast, you’ll be hearing from partner at Collective Entertainment and founder of #iVoted Festival, Emily White.
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Podcast Highlights:
00:17 – Preamble
00:58 – Today’s guest, Emily White
01:10 – An artist’s email list is their retirement plan
05:23 – Who is Zoë Keating?
09:22 – Getting a booking agent is harder than getting a record contract?
12:56 – Why our opinion on your music doesn’t matter
15:24 – You’re the CEO of your own music career
18:56 – Why should artists learn to record and produce themselves?
20:46 – Spend one hour per day on your communication
24:22 – What is the last YouTube video Emily watched?
24:36 – What is Emily’s daily routine like?
27:19 – What is the greatest challenge Emily has overcome?
31:38 – What is the greatest victory Emily has experienced?
33:03 – What books have helped Emily on her journey?
34:33 – How to connect with Emily
35:10 – Closing thoughts
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Transcription:
Preamble
David: Hey, it's David Andrew Wiebe in the lab. Well, it happened again. I tried filming and recording an interview with Zoom. And my audio kept cutting out throughout, so what you're about to hear, it's all fixed up and repaired. It sounds great. I had to spend a lot of time doing this in the studio.
Not that you care too much about the gory details, but sometimes we do go to extraordinary lengths to make this happen for you. This does unfortunately mean you're not going to get to enjoy the video portion of the interview, though. It would've been entirely way too much work for me to try to line up my lip movements with the newly recorded tracks.
But that's all. Otherwise, the interview is, every bit as value adding as when I originally recorded it, so I hope you enjoy.
Emily White
Today I'm joined by partner at Collective Entertainment, founder of #IVoted Festival and number one Amazon bestselling author, Emily White. How are you today, Emily?
Emily: I'm okay, David. Thanks so much for having me.
David: Yeah, thanks for joining me today. We're going to jump right in, and the quote that I know you for and have probably even referenced or stolen at times is "an artist's email list is their retirement plan." This is something that makes an appearance in your book as well, and it's a full mic drop moment. But I would love for you to elaborate on why email lists are so important.
Emily: Yes, definitely. You know, tech companies are the most valuable companies in the world because they have all of our data and you know. I'm not saying don't be on social media or Spotify or anything like that, but I had the privilege of interviewing Seth Godin, last year, who of course invented permission marketing and he said it better than I do.
You know, on those platforms, you are the product. And why are these multi-billion-dollar platforms? Because they have all our data, right? They have your fan's email addresses, often their mobile phone numbers more often than not their locations. So it's not always the most like sexy, exciting thing, but artists and industry people really need to think of themselves as tech companies.
You know, I started working with The Dresden Dolls, almost 20 years ago, which was pretty wild. And when they were, you know, a local band, but a local band on the rise in Boston, they weren't getting booked at traditional venues because it was a very rock scene at that time. And so they were playing art galleries and lofts and all sort of, all sorts of alternative spaces.
So, the singer of the band, Amanda Palmer, started an email list. Really, I think just BCCing fans. I don't even know if like, email list software really existed then.
She was starting to build a small team at the time. But she said to me one day like, well, what happens if you go away? What if my attorney goes away? What if my booking agent goes away? This is my only direct pipeline to my audience to let them know about my shows and music.
In fact, I just got a e-blast from her this morning and I almost sent it to a university that I guest lecture at, because I'm like, she does such a good job with it. Like I couldn't stop looking at this photo of her with her son and her son's learning to play piano.
I mean, there was a lot of other really great info in it too. You know, you could barely say "hi" to the two people in that band and myself at the time, without us saying, "would you like to sign up for the email list?" Amanda's first solo album came out a few years later. They were signed to a major label subsidiary.
And I'm dating myself with the sales reference, but they sold like, you know, 10,000 copies. She sold like 10,000 copies in the first week, and a thousand were sold by the label, and 9,000 were sold, through the email list, which had bundles and high-end packages and easily cleared six figures in a few hours, let alone a day.
And then a few years after that, Amanda went on to raise the most money ever for a musician on Kickstarter. Over a million. And again, it took Seth Godin pointing something out to me. I guess I knew this, but again, took Seth pointing something out to me about an artist that I, you know, worked with intimately.
And he said that record was considered a failure by the major label subsidiary. It sold 20,000 copies, and then he said when she did her Kickstarter a few years later, guess how many backers there were? 20,000, right?
So, it's how you use this data and keeping in mind, like, Instagram's going to come and go. TikTok is going to come and go. Algorithms come and go. This is the only pipeline you have, you know, through text message lists. I really like the, the platform Community and of course good old email list. So, you know the powers and the data, and you have to take it as seriously, data collection at your shows and everywhere you go, take it as seriously as like your gear bag. You know?
David: I've often said that influencers often make aggressively mediocre money. There are those with small followings that are secretly killing it, and there are those with big followings that are secretly struggling. And I love Seth Godin's statement that you brought up, which is that we are the product on social media.
There are those with small followings that are secretly killing it, and there are those with big followings that are secretly struggling.Share on X
Emily: Absolutely. 100%. Yeah. I feel like there's something else I was going to say about that, but it'll come to me.
David: Yeah, if it comes to you, feel free to chime in.
Emily: Thanks.
David: You open your book, How to Build a Sustainable Music Career and Collect All Revenue Streams by stating Zoë Keating is the only artist you know who doesn't need to read the book.
And the thing that I was struck by in the foreword is just how self-aware Zoë seems to be. She doesn't do videos because she doesn't like them. She doesn't make T-shirts because they're not eco-friendly. And when asked whether she markets her music, her response was in effect, "I guess so." So please elaborate on who Zoë is and her self-awareness when it comes to making career related decisions.
Emily: Yeah, so Zoë is a brilliant cellist and musician and songwriter and composer. I, you know, not to contradict what we just said, but you know, for context, she has like a million Twitter followers, has a really robust text list and email list. And, you know, she really defines building a sustainable music career.
And, you know, on one hand, I'm not saying like, don't make music videos or don't make T-shirts or whatever. But the reason that's worked for her is... is that's authentic to her. You know, she talks a while about feeling very sexualized and having her femininity really noticed early in her career and that made her not want to make videos.
And it made her want to be all about the music. And her aversion to physical merch has to do with the environment. You know? So, here's someone that makes an excellent living. Knows how to communicate with her fans is all about going direct has almost has like the perfect career in the sense that she has a huge audience, but everybody feels like she's their little secret.
She lost her husband to cancer a few years ago. She's had a lot of tragic changes in her life, and she constantly figures out how to adjust and adapt to her situation. Whether it's like she can't really tour as much because she has to look after their child, you know?
So yeah, if you don't know who Zoë is, she's absolutely brilliant. Both musically and business-wise.
And I do want to give a shout out to my friend Gene Cook. Gene is probably another musician that doesn't need to read the book, so I would say it's Zoë and Gene.
David: Awesome.