What is a credit card chargeback?

Credit card chargebacks are initiated when you request a transaction reversal through your issuing bank. Because chargebacks can be detrimental to a business, it is very important you attempt to resolve any issues you may have with the merchant before requesting a reversal. Otherwise, you may be inadvertently committing illegal fraud.

As a merchant, you might feel like the chargeback process is weighted against you.  It can seem as though, with just a single call to his or her bank, a customer can snatch back the money from a completely legitimate sale, leaving you with the burden of proof to gather and present evidence that you're entitled to keep the proceeds from that transaction.  

Full Text:
https://www.chargebackgurus.com/blog/what-rights-do-merchants-have-in-credit-card-chargebacks

©Chargeback Gurus 2020
Production: Tyler DeLarm
Narration: Phil Claffey