Rozanne Anderson stops by Credit Eco To Go to talk about the journey of reinvention. For years, Ontario Systems has been one of the leading providers of collection software to the ARM industry. In an effort to serve their clients better, Ontario has positioned itself to “see” opportunities much less “seize” them. In doing so, they became one of the few payment facilitators in the financial services industry. That reinvention not only solved a problem for their many clients but at the same time opened the doors for Ontario to serve a variety of verticals in the financial services space.  

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

The legendary Leslie Bender, CSO & GC of BCA Financial Services, joins the next episode of Clark Hill’s Credit Eco To Go to discuss data security and privacy. The financial services industry is one of the largest collectors of consumer information and the pandemic has forced many consumers to give up privacy for the sake of convenience and safety.  With the CFPB’s recent announcement that it will issue an ANPR around the collection of consumer financial data, Leslie advises industry to look carefully at the proposals to ensure they are technology-neutral and scalable in order to be effective for all stakeholders. 

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

Will the pandemic present opportunities for banks to provide financial services to cannabis related businesses (CRB)?  Michael Flores, CEO of Bretton-Woods, joins the next episode of Clark Hill’s Credit Eco to Go to discuss his current cannabis banking research. Michael is gathering data not only from banks who are servicing CRBs but learning from those institutions who are not providing those services. With the loss of state tax revenue and the heighten risk to commercial estate portfolios, banks will be looking for new sources of revenue and small business in states where cannabis is legal will be looking for new business opportunities. Michael hopes this data will enlighten our leaders at the federal level to develop a workable regulatory infrastructure. A link to the cannabis banking survey can be found here.  

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

ARM Industry titan, Mike Ginsberg, joins the next episode of Credit Eco To Go for a can’t miss discussion on the economic forecast for the debt collections industry. The industry is currently attracting a lot of attention especially in the secondary market, but current sustainability is being challenged. Agents are now the new “frontline” workers for financial services and consumers are engaging ARM companies like never before.  Mike tells us what the industry will need to do in order to survive in this growing economic uncertainty. 

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

Post origination and servicing is sometimes an afterthought for lenders. On the next episode of Clark Hill’s Credit Eco To Go, Mike Cassidy, managing partner for Maxwell and Graves Solutions, discusses the evolution or maturity of creditors to understand the revenue life cycle. Mike tells us in that new lenders into the market, like fin-techs,  are navigating the payments challenges brought on by the pandemic, which includes providing the appropriate hardships programs and loan modifications while at the same time doing right by the consumer. 

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

Small businesses have felt the brunt of the pandemic from operational disruptions, capacity limitations and employee safety. For lenders, this presents new and unique challenges in underwriting and risk assessment with no playbook for guidance. On the next episode of Clark Hills’ Credit Eco To Go, Steve Carlson, CEO of ForwardLine Financial talks about the future of small business lending and the creativity that will be required from both borrowers and lenders to ensure financial needs can be met and loans can be repaid.  

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

On the next episode of Clark Hill’s Credit Eco to Go, we talk with Gary Kuter, SVP of Retail Banking and Chief Compliance Officer of Capital Bank in Madison Wisconsin about the OCC’s new regulations for the Community Reinvestment Act (CRA). The OCC decided to go it alone and did not wait for the FDIC or the Federal Reserve to issue their rules with respect to the CRA. As a community banker, Gary tells us that any change to the CRA, regardless of the regulator, will be difficult to in terms of performance measures and data analytics especially when smaller banks have limited resources. Finally, Gary gives us his thoughts on whether the revisions to the CRA will ultimately expand lending opportunities as intended. 

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

The pandemic has created challenges for consumer lending as a whole, but in particular short-term or small dollar lending. Industry expert Hilary B. Miller joins the podcast to discuss the CFPB’s rescission of the underwriting provision of the payday rule and its impact on financial institutions going forward. Hilary sees lenders going back to a model of flexibility and “individualized determination” when considering if credit should be extended.  However, it remains to be seen whether traditional banks will jump into the small dollar lending market and whether non-bank lenders will continue to move away from short term loans and expand into longer-term installment loans.  

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

The world is an uncertain place, but one thing is for sure, consumers want their financial services digitally. Michael Lamm, Managing Partner of Corporate Advisory Solutions LLC joins the next episode of Credit “Eco” to Go to discuss how financial services companies who are making the significant investment in technology now will be winners in the future. 
DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

Vendor management has always been about managing risk in order to protect the financial institution from its service providers. But when the playbook is being re-written in real-time, those vendors who can adapt, change and implement appropriate technology and gather data to better tell their story will gain better traction to improve market share. Carol Trull Pittman is the founder and CEO of RedKnot Third-Party Risk Solutions. On the next episode of Credit “Eco” to Go, Carol discusses the new and unexpected challenges financial institutions will face in their oversight of their vendors. Its all about having the right relationships and vendors will need to learn of the new “must haves” if they want to stay in the game.  

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.   

Funk Game Loop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/3787-funk-game-loop
License: http://creativecommons.org/licenses/by/4.0/

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.