Credit Union Information Security Podcast

Amidst the volatility and confusion in the marketplace, the threat of fraud is heightened - which means ... beware of phishing.

In this exclusive interview, Dave Jevans, chair of the Anti-Phishing Working Group, discusses:

David Jevans is the Chairman and Founder of the Anti-Phishing Working Group , the leading non-profit organization dedicated to eradicating identity theft and fraud on the Internet. The APWG has over 1,500 member companies and agencies worldwide. Membership is limited to banks and other financial institutions, ISPs, law enforcement agencies and security technology vendors.

David has over 10 years of business experience in the Internet security industry, and has founded two high-tech startups, been through IPO, mergers and acquisitions.

Nick Burke, Director of Sales for Information Security Media Group (ISMG), publisher of BankInfoSecurity.com and CUinfoSecurity.com, attended the event, meeting with many of the banking/technology leaders sponsoring the conference. Among the key themes resonant in Burke's discussions with these leaders:

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The market fluctuates, budgets shift, staffing resources change. But regulatory mandates? They stay the same.

Despite the economic downturn and its broad effects, banking institutions continue to be held to - and measure up to - exacting standards from regulatory agencies. In this exclusive interview, David Schneier, Director of Professional Services with Icons Inc., draws from his experience in the field to discuss:

David Schneier is Director of Professional Services for Icons Inc., an information security consultancy focused on helping financial institutions meet regulatory compliance with respect to GLBA 501(b) and NCUA Part 748 A and B. He has over 20 years' experience in Information Technology, including application development, infrastructure management, software quality assurance and IT audit and compliance.

Keeping the customer satisfied - and getting more of them. Many more.

These are among the priorities of banking institutions in 2009, according to a new survey by TowerGroup, "2009 Top 10 Business Drivers, Strategic Responses and IT Initiatives in Retail Banking."

In an exclusive interview, TowerGroup Research Director George Tubin discusses:

Tubin is a senior research director for TowerGroup's Delivery Channels and Financial Information Security research services. His areas of expertise include consumer online banking, online fraud and identity theft prevention, information security strategy, and customer authentication as well as mobile banking and contact center strategies and technologies.

With over 20 years in the banking and high-technology industries, Tubin focuses his research on consumer online banking, fraud and identity theft prevention, information security strategy, and customer authentication as well as mobile banking and contact center strategies and technologies. Before joining TowerGroup, he was a senior consultant with ADS Financial Services Solutions, providing information technology strategy consulting to top-tier US banks. He also held several positions at BayBank, BankBoston, and Fleet (now Bank of America), including director of e-commerce planning and development and vice president of planning and analysis for the consumer and small business banking divisions.

Tubin is frequently quoted in industry periodicals and has appeared in such publications as The Wall Street Journal, Newsweek, CIO Magazine, American Banker, Bank Technology News, CNN Money Online, and Bank Systems and Technology. He has been a chair and featured speaker at dozens of major industry conferences and Webcasts, and has authored articles for numerous media outlets.

Tubin received an M.B.A. from Babson College and holds a B.S. in industrial engineering and operations research from the University of Massachusetts, Amherst.

An unpredictable market, a new financial services landscape, and an incoming Democratic administration.

This year has been full of change, and the New Year promises even more. To gain some perspective on banking/security priorities in 2009, we spoke with Christine Barry, Research Director, Aite Group LLC, who offers insights on:

Christine Barry serves as a Research Director at Aite Group LLC, focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed remote deposit capture, best-practices for credit unions, capturing the valuable small-business customer, global cash management trends, and core banking system replacement. She is an acknowledged banking industry expert with more than a decade of experience in financial services products and technologies. She has worked with a broad range of U.S. and international clients analyzing industry trends and identifying market opportunities, product gaps and potential partners to help them achieve their strategic IT goals.

Ms. Barry has presented her research at various conferences, including NACHA Payments, BAI TransPay, WACHA Electronic Payments Conference, Windy City Summit, and several U.S. and overseas technology vendor user conferences. She has been quoted in various media outlets, including The Wall Street Journal, The New York Times, BusinessWeek, American Banker, Bank Systems & Technology, and Credit Union Times. She has also appeared on CNN.

Before joining Aite Group, Ms. Barry was a senior consultant in the strategy practice at HighQuest Partners where she helped technology companies to enter, grow and succeed in US markets. Prior to that, she was a senior analyst in Celent Communications banking group, with a focus on cash management, commercial lending, core banking/processing, small business banking, mortgages, and biometrics. She did similar work as a research analyst for Meridien Research's (now Financial Insights) e-financial services group. She began her career gaining in-house experience as an associate in commercial and municipal lending at KBC Bank and a financial analyst for Citibank in the firm's global derivatives and strategic initiatives groups.

Ms. Barry holds an M.B.A. from Babson College and a B.A. in international business from Villanova University. She is a triathlete and has completed five marathons.

As of Nov. 1, banking institutions are now eligible to be examined by federal regulators for compliance with the new Identity Theft Red Flags Rule.

So, what should banking/security leaders expect from their initial examinations?

In an exclusive interview, Bill Sewall previews his new webinar, "How to Prepare for Your First Identity Theft Red Flags Rule Exam," discussing:

Bill Sewall is an Information security, compliance and risk management specialist with 30 years experience as a corporate attorney and general counsel, CIO, information security officer, and operational risk manager. Most recently, Sewall spent 10 years as a senior executive information security officer in Citigroup, including management of the IS training and awareness program and responsibility for the Citigroup IS Policy and Standards.

In his career, Sewall has managed information security compliance requirements for one of the largest financial services organization in the world, implemented that institution's information security program at the business unit level and developed the information security awareness training program. He currently provides IS risk management and training services through ISRMC, LCC

Not only is it an interesting time to be in banking; it's an interesting time to be learning about banking.

Dr. Stephen Happel is Professor of Economics at Arizona State University, and he's also a longtime instructor at the Pacific Coast Banking School in Seattle. In this exclusive interview, Happel discusses:

Happel has been a Professor of Economics at the Arizona State University W.P Carey School of Business since 1975. He grew up in Quincy, Illinois, received a B.A. in mathematics and economics from the University of Missouri in 1969, an M.A. from Duke in 1972, and a Ph.D. in economics from Duke in 1976. In addition to visiting appointments at North Carolina State University, the Australian National University and the University of Waikato in New Zealand, Happel is founding director of the ASU School of Business Honors Program and served as Associate Dean of Undergraduate Studies from 1991 to 1999.

His research focuses on applied microeconomics and population issues. He has written two textbooks and over 100 articles in both professional journals and popular outlets, including the Wall Street Journal, the New York Times, the Christian Science Monitor, and the Arizona Republic. This work covers arguments for free-market ticket scalping, student academic dishonesty at universities, U.S. fertility rates, the rationale for slotting fees in supermarkets, and the snowbird lifestyle among retirees.

Happel has received a host of teaching awards at ASU, including the ASU Distinguished Teaching Award, the Burlington Northern Award, and Arizona Professor of the Year selected by the Council for the Advancement and Support of Education. He teaches large undergraduate classes in macroeconomics and MBA classes in managerial economics. Happel is also a long-time instructor at the Pacific Coast Banking School in Seattle and the Arizona Tax Institute. He speaks throughout the U.S. on the domestic economy and international trends, paying particular attention to generational spending patterns, to recent Federal Reserve policy, and to current tax/spending proposals by the White House and Congress.

We're amidst an historic economic juncture, and we've just experienced an historic Presidential election. So, what's on the community banking agenda, and how are institutions strengthening - and expanding - their relationships with customers?

In an exclusive interview, Chris Williston, President/CEO of the Independent Bankers Association of Texas, discusses:

So, given the results of the Presidential and Congressional elections, what does a Democratic federal government mean to the U.S. banking industry?

In an exclusive interview, Eve Weber, analyst with the Aite Group, a Boston-based financial services consultancy, discusses:

Weber focuses on the regulatory and compliance issues facing financial institutions. Recent research has focused on anti-money laundering, risk management, fraud, and bank regulation at the federal and state levels. She brings to the position research and analytical skills gained in five years as a practicing attorney, and has helped Aite Group clients respond to major regulatory initiatives, such as Sarbanes-Oxley, the Bank Secrecy Act, the USA PATRIOT Act and new bankruptcy laws.

Weber has presented before the BITS Fraud Steering Committee and at user conferences for Metavante and Postilion. She has been quoted in leading press outlets, such as Associated Press, USA Today, The Boston Globe, and The Atlanta Journal-Constitution on mortgage industry regulation, and more broadly in trade publications, such as American Banker and The Greensheet.

On Nov. 4, America elected Democrat Barack Obama as its next President, and the Democratic Party also cushioned its majorities in both the House and Senate.

So, what does a Democratic federal government portend for the U.S. banking industry?

In an exclusive interview, Stephen Verdier, Senior Vice President and Director of the ICBA's Congressional Relations Group, discusses:

Verdier rejoined the Independent Community Bankers of America on March 1, 2004 as Senior Vice President and Director of the Congressional Relations Group. He was also with ICBA from 1983 until June of 1994 as Senior Legislative Counsel.

He received his college degree in political science from American University and graduated from Catholic University Law School. Both schools are in Washington, D.C. During his college years, he worked on Capitol Hill and was a law clerk with the Antitrust Division of the Department of Justice during law school. Before rejoining ICBA, Verdier was with America's Community Bankers.

Between 1976 and 1983, he was on the House Banking Committee staff and helped draft major banking legislation enacted in 1978, 1980 and 1982. He also worked on legislation dealing with the World Bank, the International Monetary Fund (IMF), and the Export-Import Bank.