Crisis Ahead

What can government and corporate executives who want to prepare for a crisis learn from how the Federal Emergency Management Agency does its job?

The people at FEMA may have more experience responding to various crises than others in the government and private sectors. The list of disasters they’ve dealt with includes floods, landslides, winter storms, hurricanes, tornadoes, and earthquakes.

Aaron Levy is the director of FEMA’s Individual and Community Preparedness Division. In this episode, Levy shares his insights on how the agency trains, prepares for, and responds to a crisis and the lessons you can learn from its experience.

Quotes

The National Incident Management System (NIMS) and the Incident Command System (ICS) provide a standardize communication and collaboration during emergencies. - Aaron

"Former administrator was very fond of saying the best disasters are federally supported, state managed and locally led." - Aaron

Featured Guest in this episode

Aaron Levy

Division Director, Individual and Community Preparedness

Linkedin: https://www.linkedin.com/in/aaron-levy-81b9397 Follow FEMA online, on Twitter @fema or @femaespanol, on FEMA's Facebook page or Espanol page and at FEMA's YouTube account. Also, follow FEMA Administrator Deanne Criswell's activities @fema_deanne

For preparedness information follow the Ready Campaign on Twitter at @ready.gov, on Instagram @ready.gov or on the Ready Facebook page.

Chapters
00:00 Introduction
01:13 FEMA’s preparedness on disaster situation
04:06 FEMA's Urban Search and Rescue Capabilities in Action
07:43 FEMA's National Exercise Program: Continuous Improvement
10:49 National Incident Management System
12:36 Empowering Local Communities for Disaster Preparation.
14:41 Practical steps for private sectors for disaster preparation
19:24 "Key takeaways for disaster preparedness"
21:43 Links and Resources
22:23 Outro

Produced by Heartcast Media

http://www.heartcastmedia.com

What can government and corporate executives who want to prepare for a crisis learn from how the Federal Emergency Management Agency does its job?

The people at FEMA may have more experience responding to various crises than others in the government and private sectors. The list of disasters they’ve dealt with includes floods, landslides, winter storms, hurricanes, tornadoes, and earthquakes.

Aaron Levy is the director of FEMA’s Individual and Community Preparedness Division. In this episode, Levy shares his insights on how the agency trains, prepares for, and responds to a crisis and the lessons you can learn from its experience.

Quotes

The National Incident Management System (NIMS) and the Incident Command System (ICS) provide a standardize communication and collaboration during emergencies. - Aaron

"Former administrator was very fond of saying the best disasters are federally supported, state managed and locally led." - Aaron

Featured Guest in this episode

Aaron Levy: Division Director, Individual and Community Preparedness

Linkedin: https://www.linkedin.com/in/aaron-levy-81b9397
Follow FEMA online, on Twitter @fema or @femaespanol, on FEMA's Facebook page or Espanol page and at FEMA's YouTube account. Also, follow FEMA Administrator Deanne Criswell's activities @fema_deanne

For preparedness information follow the Ready Campaign on Twitter at @ready.gov, on Instagram @ready.gov or on the Ready Facebook page.

Chapters
00:00 Introduction
01:13 FEMA’s preparedness on disaster situation
04:06 FEMA's Urban Search and Rescue Capabilities in Action
07:43 FEMA's National Exercise Program: Continuous Improvement
10:49 National Incident Management System
12:36 Empowering Local Communities for Disaster Preparation.
14:41 Practical steps for private sectors for disaster preparation
19:24 "Key takeaways for disaster preparedness"
21:43 Links and Resources
22:23 Outro

Produced by Heartcast Media

Army Major Stephen Von Jett, a public affairs instructor at the Pentagon’s Defense Information School, discusses what federal agencies and corporate executives can learn from how military officers are trained to communicate with the public about crisis situations.

Quotes
In a crisis of public trust, you have to stop the bleeding. And once you do that, you can start building back. - Major Von Jett

Crisis response needs to be done when the skies are clear and the waters are calm. It starts early with establishing a crisis action plan and a release authority matrix for public information. - Major Von Jett

Featured Guest in this episodeMajor Stephen Von Jett
Public Affairs and Strategic Communications
Linkedin: https://www.linkedin.com/in/stephen-von-jett-95b93050
The Pavilion Dinfos Online Learning Website: https://pavilion.dinfos.edu/

Chapters
00:00 Introduction
00:53 Purpose and activities of the school
01:41 Crisis Communication Training
03:44 Application of the Training
05:26 The role of media training play
08:04 Crisis communication of Military, Government, and Industry
10:36 Some Crisis situations
13:12 How Pavilion works
15:44 Pavilion simulations and exercises
16:49 Pavilion training resources
18:10 Things to learn from defense information
20:12 Being a well-equipped crisis communicators
21:53 Takeaways from Major Von Jett
22:54 Outro
Produced by Heartcast Media
www.heartcastmedia.com

A lot can be riding on how corporate executives communicate about a business crisis. Edward Segal, a crisis management expert and consultant, shares the best practices for communicating with the public strategically, effectively, and efficiently.

People can have short attention spans and memories. Crisis management expert Edward Segal shares three ways to help tell your side of the story about a crisis so that people will pay attention to what you say and are more likely to remember it.

What can you do today to prepare for a crisis that your company could have tomorrow? Crisis management expert Edward Segal shares his advice on what corporate executives should do now to help guarantee that they are as ready as possible for a disaster, scandal, or emergency.

Crisis management expert Edward Segal explains the basic steps corporate officials should take to help ensure that their organizations can bounce back as soon as possible from a business emergency.

While it is impossible to prevent every type of crisis from striking companies and organizations, crisis management expert Edward Segal shares the steps business executives can take to help reduce some of the many risks they could face.

Crisis management expert Edward Segal discusses the factors that can help determine the risks and crises that companies and organizations could face.

Crisis management expert Edward Segal explains what can be at stake when deciding who will look into the cause of a crisis. He also shares his advice on who corporate executives should consider asking to investigate their company’s disaster, scandal, or other emergency.