In a time of crisis we all reach for those words of wisdom and experience that have echoed down through time. My intellectual giant of choice is Mike Tyson who said, somewhat aptly in my view; “everyone has a plan ‘til they get punched in the face.” Crude yes, but that’s what COVID feels like for most of us.

One thing that has become very apparent to us all is that, control is an illusion and our environment a lot less predictable than we like to think. Great leaders help define reality. In this case it’s the impact of COVID, on our individual team members and collective organisation.

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