When is silence golden?  That is perhaps the most nuanced question, when it comes to crisis communications.

During this episode, we use our Crisis Cast Whiteboard to grade how Northwestern University has been communicating publicly, during the crises in its athletic department.  Lissa Druss & Thom Serafin also interpret who wins and who loses, when you don't get out in front of a crisis.  Plus, we'll answer this question: should the Wildcat football hazing story put a pause on their $800 million stadium project?