Critical Mass Business Talk Show | Orange County’s Longest-Running Business Talk Show

How did his career as a CPA turn into a career as an expert in customer service? Tommy Skinner, VP of SHIFT Freight joined us in the studio and shared his path to his firm. SHIFT Freight prides itself in providing for its clients excellent customer service and a superior customer experience.

Is print media really gone? Not according to Martin Fukuda, COO of N2 Publishing. Martin joined our program to share with us how his publishing firm is thriving in a world of new technology. N2 Publishing creates specialized reader content driven magazine publications throughout communities in over 40 states.  

How did his career as a CPA turn into a career as an expert in customer service? Tommy Skinner, VP of SHIFT Freight joined us in the studio and shared his path to his firm. SHIFT Freight prides itself in providing for its clients excellent customer service and a superior customer experience.

Partner at Anton and Chia, LLP, Nicolas Pulecio joined us in the studio to talk about how his firm is helping middle market companies through financial auditing and internal controls. Nicolas shares with us how his entrepreneurial path led him to Anton and Chia and how his firm has also expanded internationally.

Ever wondered how emotional intelligence can play a role in your effectiveness as a business leader? Jennifer Shirkani, founder of Penumbra and author of EGO vs EQ (Emotional Intelligence) joined our program to talk about her latest book and explain to us the dynamics between ego and emotional intelligence. 

Partner at Anton and Chia, LLP, Nicolas Pulecio joined us in the studio to talk about how his firm is helping middle market companies through financial auditing and internal controls. Nicolas shares with us how his entrepreneurial path led him to Anton and Chia and how his firm has also expanded internationally. 

Woody Hogg, owner of ERA Woody Hogg & Associates joined our radio program to share with us how his family owned firm in Richmond, VA has created its business model for success in the real estate industry. Woody also shares how his firm survived the economic ups and downs during the nations economic recession.

Ever wonder that your chances really are of winning a Publishers Clearing House sweepstakes? Author of The Naked Truth about Publishers Clearing House, Darrell Lester joined our program to talk about his book and share some of the inside secrets as well as the myths and truths about the nationally known company.

Our host Ric Franzi attended the annual Women Helping Women Mission Possible Fashion Show and was able to talk to a few attendees about event. Women helping Women Men to Work is a non profit organization who's mission is to provide "employment support services to empower disadvantaged men, women and teens to achieve economic self sufficiency through employment success."

President of New Prospects Contact Center  Kenneth Wills joined or show to talk about some of the services his firm offers and share with us how the latest technology in communication has contributed to the success of his firm. The mission of the company is to be recognized as the nations contact center of choice for customers.

Did you know that almost 90% of business transformations fail? Interested in successfully transforming your business? Pete Winiarski, Founder and CEO of Win Enterprises LLC, joined our program today to talk about how his firm is helping middle market companies transform their business and helping them to achieve their business and personal goals as well. 

President of New Prospects Contact Center, Kenneth Wills joined or show to talk about some of the services his firm offers and share with us how the latest technology in communication has contributed to the success of his firm. The mission of the company is to be recognized as the nations contact center of choice for customers.

Critical Mass Radio Show presents Final Fridays LIVE at Brandman University. Our expert panelists included Mick Ukleja, founder and president of Leadership TraQ, Herb Callahan, Corporate Director of Golden State Foods, Ryan Hines, Public Relations Coordinator at Chapman University and Dr. Kathleen Bates, Professor at Brandman University. Our guest panelists enthusiastically discussed the issue of keys to successfully managing Millennials in the workforce and the growing trend in how different generations have shaped and influenced work place.