Critical Mass Business Talk Show | Orange County’s Longest-Running Business Talk Show

Frank M. Campbell is a financial services veteran with over 30 years of experience in the insurance industry. He holds designations as a Chartered Life Underwriter, Licensed Life & Disability Analyst, and Chartered Financial Consultant.

Frank's primary focus is ensuring his clients' life insurance policies deliver the necessary protection and financial stability, providing peace of mind to families nationwide.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Jessica Huang is a seasoned restaurant marketing expert with over 10 years of experience in brand strategy, digital marketing, and third-party delivery optimization. She has worked with a diverse range of restaurant concepts, from quick-service and fast-casual brands to full-service and multi-unit operators, helping them develop strong, sustainable marketing strategies that drive growth and customer engagement.

As the founder of Restaurant Marketing, Jessica leads a team specializing in comprehensive marketing solutions for the hospitality industry. Her expertise includes brand development and management, social media strategy, food photography and media production, influencer and partnership marketing, and third-party delivery strategy. She has consulted for renowned brands such as Yogurtland, Wood Ranch, and Finney's, among many others. Additionally, she has orchestrated high-impact co-marketing initiatives with major brands including Cheetos Corporate, Bear Naked, Inc., and DreamWorks, bringing innovative collaborations to life.

Before launching her agency, Jessica was a key part of the Postmates team, where she worked closely with enterprise brands such as Panda Express, Papa John’s, Applebee’s, IHOP, and The Halal Guys. She played a crucial role in executing national and regional co-marketing campaigns, developing go-to-market strategies, and optimizing restaurant performance on the Postmates platform, ensuring maximum visibility and profitability for partner brands.

With a deep understanding of restaurant operations and consumer behavior, Jessica and her team continue to help brands navigate the ever-evolving digital landscape, create compelling brand narratives, and implement data-driven marketing strategies that elevate their presence in a competitive market.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

This episode of Critical Mass Business Talk Show is our contribution to #Podcasthon2025, the world’s largest podcast charity initiative, bringing together podcasters globally to raise awareness for charitable cause.

Craig Kausen is the Chairman of the Chuck Jones Center for Creativity, a nonprofit organization dedicated to fostering creativity through educational programs and community outreach. As the grandson of Chuck Jones, the renowned animation director behind Looney Tunes classics such as What’s Opera, Doc? and Duck Amuck, Craig has worked extensively to preserve and perpetuate his grandfather’s creative impact on generations. He also oversees Linda Jones Enterprises and the Chuck Jones Galleries, which showcase animation and fine art inspired by Jones' and other animation luminaries’ work.

In addition to his role at the Center, Craig has a background in computer engineering, business management and entrepreneurship. He has been involved in various ventures, including retail, licensing, and experiential events, with a focus on combining creative content with commercial applications. His work has included developing partnerships with museums, educational institutions, and corporations to expand the reach of innovative education and creative development initiatives.

Craig frequently speaks on topics related to animation history, creative process, and the impact of art in education and business. He has presented Keynote presentations and lectures at industry conferences, universities, museums, and corporate events, sharing insights on how creativity can be applied to problem-solving and innovation. His experience in both business, technology and the arts provides a practical perspective on the value of creative thinking across many diverse fields.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Jenny Zhan, CEO, founded and leads all areas of business and operations for Beyond International. She brings more than 20 years of investment experience focused on institutional investing and managing multi-asset strategies. As a Charted Financial Analyst (CFA), she specializes in international wealth management and has managed investments in real estate assets and global equities markets for large institutional investors.

Previously, Ms. Zhan was a portfolio manager and managing director at GMO, a Boston-based global investment leader (AUM $68B), from 2002 to 2011, where she was recognized for the firm’s successful Greater China equity research and emerging market portfolio management. Prior to founding Beyond, she was the President of Good Hope Investment, a subsidiary of CreditEase Corporation. With her initiative and leadership, Good Hope quickly established its position as a top player in global investment immigration during her five-year tenure.

Ms. Zhan also served as Chief Strategy Officer of Ambow Education Holding Ltd. She is recognized as one of the most influential and powerful leaders in the investment migration industry globally. Ms. Zhan earned her B.E. from East China University of Science and Technology and her M.S. in Chemical Engineering from the University of Maryland.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

With over 30 years in the industry, Daren Lauda is a highly accomplished and versatile professional with a rich background in the technology and business sectors.

Daren began his career as an Infantry Team Leader in the US Army. Leveraging his military experience, he transitioned into the corporate world and made a lasting impact in senior leadership roles at Fortune 500 technology companies like Fortive, PTC, and Salesforce. He also helped grow notable start-up companies, including Arbortext, Tririga, Mavenlink, and DispatchTrack. He is also the Founder of two companies, Outset and Second Step.

Daren holds a Bachelor of Science in Management from Pepperdine University. He also has an MBA from California State University at Long Beach. Daren is married with two children and lives in Southern California.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Zarina Bahadur is the CEO & Founder of 123 Baby Box, a monthly subscription box for babies. Zarina received a full scholarship to the University of California Irvine for both her bachelors and masters degree. She founded the company while a masters student in business school. 

Zarina has won 1st place in five national pitch competitions and has scaled her company to international markets reaching parents all over the world.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Gernado G. Abrams is the entrepreneur and independent business owner of Bungi Enterprises, a full-service creative executive professional management and accounting services company. He has been a creative professional for over twenty-five (25+) years, working in the music, entertainment, and broadcasting network industries for decades. From a radio host to creating an independent record label, “Boss Music Online B.M.O.”, producing music, releasing street mix tapes, singles, EPs, and LPs. He is also a solo artist that manages other artists on the label—artists that write music on relatable topics about life, pain, loss, happiness, love, overcoming struggles, and success. This independent record label has a catalog of commercial, upbeat feel-good music within the genre of hip-hop, reggae, R&B, and gospel.

From being a CEO, artist, producer, and songwriter to founding a not-for-profit corporation, ‘Stop The Violence Use Your Talents’, a movement that was developed after losing two brothers in the streets of Florida. Stop The Violence Use Your Talents (S.T.V.U.Y.T.) was created to expose talents through multimedia, from community events, documentaries, and TV shows such as ‘Stop The Violence TV Show | S.T.V. TV.’ As the producer and host of the TV show, he also created a series of Stop The Violence Public Service Announcements (PSA) commercials placed into TV broadcast and cable network rotations to help send a positive message of hope to audiences throughout U.S. public broadcasting stations, reaching millions of viewers.

He is a U.S.-born Floridian artist living bi-coastal, a true sunshine boy hailing from the northern coastal parts of the sunshine state of Florida to the southern shores of the great golden state of California. He is not the average entrepreneur but a multi-talented businessman. He is also an established author who has written and published several self-help books through his independent self-publishing company, Bungi Abrams Publishing. Currently in the process of releasing more material—from music and books to an animation series and film—he is truly a brand all to himself, an original ‘G’ being useful and never giving in. The meaning behind the name of his enterprise, BUNGI.

He is also the CFO / Controller for two companies in Orange County, Cal Pac Sheet Metal and OC Metals, Inc.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Alexander Harmsen, a tech entrepreneur passionate about AI, finance, and autonomy. He founded PortfolioPilot.com, an AI Financial Advisor with over $30 billion in assets on platform. Previously, he founded and sold Iris Automation, worked on NASA’s Mars Helicopter, and went through Y Combinator. He’s raised over $30M in venture capital and was recognized by Forbes 30 Under 30.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Shelley Iocona is the Founder of ON ITS AXIS, a consultancy that helps companies achieve sustainable growth through digital and operational transformation. With over 20 years of experience in product development, operations, and strategic leadership, Shelley blends technical expertise with a deep understanding of organizational dynamics to deliver results-oriented solutions.

As a General Partner at 360 Venture Collective, Shelley invests in early-stage startups, offering strategic guidance and operational insights to help them scale. Her passion for innovation and impact shines through in ArcAccelerator, a distinctive offering from ON ITS AXIS designed to empower entrepreneurs and intrapreneurs to unlock growth opportunities and scale their companies with a focus on wellness and responsible innovation.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.

Kristin Epperson is the driving force behind Charity Matterz, an organization dedicated to strengthening the structural foundation and sustainability of nonprofits. Charity Matterz empowers organizations by providing strategic guidance in leadership development, operational optimization, and fostering long-term sustainability. By embedding social equity into every aspect of its work, Charity Matterz ensures that its solutions are inclusive and impactful.

As the Founder and CEO, Kristin brings a wealth of expertise in nonprofit management and business strategy. Her skills in negotiation, organizational design, and data-driven decision-making have positioned Charity Matterz as a trusted partner for nonprofits aiming to build sustainable and resilient systems. Kristin’s innovative approach emphasizes the importance of developing structures that enable nonprofits to achieve their missions effectively and sustainably.

In addition to leading Charity Matterz, Kristin holds influential roles such as President of the Laguna Niguel Rotary Club and U.S. Ambassador to FODEMA in Malawi and LifeLink Rwanda. Her work with nonprofits like Otra Mas has been transformative, where she has implemented robust systems, optimized resource allocation, and fostered strategic partnerships that promote long-term viability.

Charity Matterz is driven by a mission to build sustainable nonprofit organizations that uplift all aspects of human life. By fostering a culture of collaboration and addressing the needs of the most vulnerable, the organization envisions a future where effective structures and partnerships lead to lasting and meaningful change. Charity Matterz celebrates the intrinsic value of every individual, creating a legacy of empowerment, compassion, and sustainable impact.

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Critical Mass Business Talk Show is Orange County, CA's longest-running business talk show, focused on offering value and insight to middle-market business leaders in the OC and beyond. Hosted by Ric Franzi, business partner at REF Orange County.