105 - Critical Moments With Bill Coletti

"If you don't like what people are saying, change the conversation." -Don Draper (AMC's Madman Series) The quote I have above is one of my favorite quotes of all time.  We live in a time of immediacy of communication.  People know what's happening when it's happening and it's up to us, as leader's to stop acting tactically and start being strategic in how we manage our own and our organization's reputations. As it happens, I have just the person on this episode to help us quit chasing our tails and get down to business in doing so.  His name is Bill Coletti and we're talking reputation management.  I really enjoyed talking with Bill on this interview.  He's a really smart guy, really fun, and gives us some tools that we can use RIGHT NOW to make a difference for our organizations. This week's "Hot Skinny" tip is really great too.  If you've got a tip you'd like to share, email it to me at [email protected] and, if I share it on the show, you'll get a free e-book (along with being semi-famous for being on the show). CHEERS! More on Bill.... Bill is a reputation management, crisis communications and professional development expert, keynote speaker, Wall Street Journal Risk & Compliance panelist, and best- selling author of Critical Moments: The New Mindset of Reputation Management. He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns. Bill previously co-led the Global Risk Management and Crisis Communications Practice for Hill+Knowlton Strategies. He held senior leadership positions in the rm’s Austin, Texas, Los Angeles and Orlando, Florida o ces, where as a member of the senior management team. He provided senior counsel in crisis management, corporate communications, and reputation defense to numerous clients, such as AT&T;, Target Corporation, American Airlines, The Home Depot, Xerox, Nuclear Energy Institute, and Cargill, as well major universities and global NGOs. Previously, Bill served in the Republic of Bulgaria as a senior advisor to the prime minister, Council of Ministers, and the labor minister. He was the rst executive director of the American Chamber of Commerce in Bulgaria. Bill is the proud father of two strong and con dent young women; one in college at Florida State University, and the other o to ride horses any chance she can get. Check him out (AND BUY HIS BOOK) at: https://kith.co/