In this episode (sponsored by Kingswaysoft) Shawn is joined by Sarah Jelinek from Arctic Information Technology.

Sarah is @dyn365diva, she leads the Customer Service SIG for CRMUG, and she is a frequent speaker on all things related to customer service in Dynamics 365.

This episode is sponsored by Inogic.

This week at Extreme365 Long Beach we were joined by Chris Huntingford, better known as TattooedCRMGuy. We go deep into LinkedIn Sales Navigator and Shawn answers some of the frequently asked questions about the LinkedIn integration with Dynamics 365.

This episode is sponsored by Inogic.

This week at Extreme365 Long Beach we were joined by Chris Huntingford, better known as TattooedCRMGuy. We go deep into LinkedIn Sales Navigator and Shawn answers some of the frequently asked questions about the LinkedIn integration with Dynamics 365.

Among many search options in Dynamics 365, Relevance Search offers a user experience much like traditional search engines:

End-user experience

What order to configure things in

What some of the common a-ha moments are

Some nice-to-know considerations when implementing

"Points" associated with each field type: Select entities for Relevance Search

"New" online-only documentation: Online-only features

Traditional Online-vs.on-prem FAQ: Online vs on-premises features FAQ

Among many search options in Dynamics 365, Relevance Search offers a user experience much like traditional search engines:

End-user experience

What order to configure things in

What some of the common a-ha moments are

Some nice-to-know considerations when implementing

"Points" associated with each field type: Select entities for Relevance Search

"New" online-only documentation: Online-only features

Traditional Online-vs.on-prem FAQ: Online vs on-premises features FAQ

This weeks episode (sponsored by KingswaySoft) covers meetings you should have with yourself. Too often we let our schedules get dictated by others, it is important that we schedule focused time for specific purposes. We discuss what types of meetings you should have with yourself each week.

In "that's not productive," we discuss our workspaces, and what music, lighting, and desks accessories we use for optimal productivity.

This weeks episode (sponsored by KingswaySoft) covers meetings you should have with yourself. Too often we let our schedules get dictated by others, it is important that we schedule focused time for specific purposes. We discuss what types of meetings you should have with yourself each week.

In "that's not productive," we discuss our workspaces, and what music, lighting, and desks accessories we use for optimal productivity.

In this episode of CRM Audio (sponsored by kingswaysoft) we are joined by Daniel Cai from Kingswaysoft. Listen to hear about all of the new enhancements, such as multithreading, deleting Dynamics 365 audit records, and ERD documentation generation

In this episode of CRM Audio (sponsored by kingswaysoft) we are joined by Daniel Cai from Kingswaysoft. Listen to hear about all of the new enhancements, such as multithreading, deleting Dynamics 365 audit records, and ERD documentation generation

In this episode of At Your Service, Shawn Tabor and Scott LeFante discuss Universal Resource Scheduling with Dynamics 365 Field Service.

Prerequisites for use

How to enable resource scheduling for an entity

Great ways to surface resourcing within the schedule board