Getting CRM implementation right is one of the biggest levers for improving sales performance and efficiency. Yet many teams struggle to select the right system and see a fast return on investment.

In this episode of Closing Time, CRM consultant Vanessa Hunt shares proven CRM implementation best practices that help companies boost ROI, improve CRM adoption, and reduce the total cost of ownership. She also breaks down the latest CRM trends shaping 2025 and 2026—from smarter integrations to the growing role of AI in CRM—and explains how sales leaders can future-proof their tech stack for the years ahead.

Watch the episode on YouTube.

Start a free trial of Insightly CRM: https://www.insightly.com/14-day-trial/

Download the CRM research report: https://www.insightly.com/right-sizing-your-crm-report/

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Connect With:

• Vanessa Hunt: Vanessa's Website // LinkedIn

• Val Riley: LinkedIn

• Insightly's Website // Unbounce's Website // LeadsRx's Website