In this episode James has locked himself in the studio to get stuck into CRMs and why we need, or don't need them. Excel may be good enough people think but James digs deeper and weeds out the reasons why a quality CRM won't just help GDPR and data handling, but also cross-department harmony and customer service. HubSpot is James's CRM of choice and he explains why.

Our blog - 5 Reasons you don't need a CRM in 2023

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