Dianna Deeney and Shere Tuckey talk about Crucial Conversations® in an engineering environment: how to prepare for and have difficult conversations with peers, managers, and everyone else. 

This interview is part of our series, “A Chat with Cross Functional Experts". Our focus is speaking with people that are typically part of a cross-functional team for new product development. We discuss their viewpoints and perspectives regarding new products, the values they bring to new product development, and how they're involved and work with product design engineering teammates.

About Shere

Shere is a Branch Chief in the Air Force Research Laboratory, Munitions Directorate, Eglin Air Force Base, Florida. She is responsible for advocating, planning, budgeting, organizing, and directing the execution of a high-priority technology development portfolio as well as direct supervision and management of all personnel within the branch. Over the last twenty-nine years, she has managed twelve different teams across many engineering disciplines from shock physics experimentation to weapon effects modeling and simulation.

Shere has taken a special interest in leadership, mentoring, and helping teams communicate effectively. After being asked to serve as the Dean of Leadership for her organization’s workforce development program, she became certified to teach the Crucial Conversations® course as a foundational element of leadership development.

She has taught five highly rated classes to high level managers, junior employees, and everyone in between. The positive feedback received from these classes and the course’s universal applicability, has motivated Shere to share this knowledge in as many forums as possible.

Shere and Dianna talk about:

• what makes a dialogue a Crucial Conversation®
• how she discovered the Crucial Conversation® framework
• why she trains others at her work in the Crucial Conversations® model and champions its use

Shere also shares stories of success.

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