Crux Points Podcast

By Cast & Hue Health

Healthcare Crux Points Podcast: Surviving and Thriving in a Healthcare World Where the Consumer is in Control

The Healthcare industry is at the beginning of a large transformation as it transitions f... more

· Business

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FAQs about Crux Points Podcast:

How many episodes does Crux Points Podcast have?

The podcast currently has 54 episodes available.

Crux Points Podcast episodes:

June 02, 2016 The Clinician’s role in making healthcare more affordable
Neel Shah, MD, MPP, Founder and Executive Director of Costs of Care, joins the podcast to talk about clinicians’ roles in making healthcare more affordable. Look forward to Dr. Shah sharing why his goal is to make clinicians better financial agents on behalf of patients and what he believes are the three key communication failures at the point of care. More information at sitewirehealth.com/cruxpoints.
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53min
June 02, 2016 The Clinician's Role in Making Healthcare More Affordable
Neel Shah, MD, MPP, Founder and Executive Director of Costs of Care, joins the podcast to talk about clinicians’ roles in making healthcare more affordable. Look forward to Dr. Shah sharing why his goal is to make clinicians better financial agents on behalf of patients and what he believes are the three key communication failures at the point of care. More information at sitewirehealth.com/cruxpoints.
...more
53min
May 19, 2016 Food as an essential element of the patient experience
Michael Atanasio, Food and Nutrition Services Manager at Overlook Medical Center, joins the podcast to talk about the role food plays in the patient experience. Look forward to learning how Michael manages patients’ increasing expectations around food while keeping costs manageable as well as his advice for hospitals that want to enhance and improve their food program. More information at sitewirehealth.com/cruxpoints
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1h 1min
May 04, 2016 Making pain management a patient experience priority
Dr. Amy Baxter, Pediatrician and founder of Buzzy joins the podcast to talk about managing the patient’s pain. Look forward to Amy sharing why there’s been such an increase in needle-phobia for those born after 1982, as well as three reasons why clinicians are not attuned to managing the pain of their patients and why pain relief tools like Buzzy aren’t just for kids. More information at sitewirehealth.com/cruxpoints
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1h 5min
April 21, 2016 Building a better pre and post visit experience
Paul Roemer, Global Healthcare Consumerism Leader at IBM joins the podcast to talk about the pre and post visit patient experience. Look forward to Paul sharing why he thinks that many hospitals are delivering a 2.0 care experience but a “.2” pre and post care experience and why he doesn’t believe HCAHPS is a true barometer of the patient experience. More information at sitewirehealth.com/cruxpoints
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59min
April 08, 2016 Understanding Today's Healthcare Consumer
Rose Maljanian of HealthCAWS joins the podcast to talk about engaging the evolving healthcare consumer. Look forward to Rose sharing why she doesn’t think that hiring leaders from consumer-focused or retail organizations is necessarily the best move for healthcare organizations and why she equates the transformation in healthcare right now to “living in house while it is being renovated.” More information at sitewirehealth.com/cruxpoints
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58min
April 08, 2016 Understanding Today’s Healthcare Consumer
Rose Maljanian of HealthCAWS joins the podcast to talk about engaging the evolving healthcare consumer. Look forward to Rose sharing why she doesn’t think that hiring leaders from consumer-focused or retail organizations is necessarily the best move for healthcare organizations and why she equates the transformation in healthcare right now to “living in house while it is being renovated.” More information at sitewirehealth.com/cruxpoints
...more
58min
March 23, 2016 Transforming the patient financial experience
John Adractas of Simplee joins the podcast to talk about the sometimes forgotten part of the patient experience – the financial experience. Look forward to John explaining why billing is just one aspect of the patient financial experience, the role transparency plays in the patient financial experience and how a positive financial experience will lead to more patient loyalty. More information at sitewirehealth.com/cruxpoints
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58min
March 09, 2016 Making the change from healthcare wearables to "personables"
In this episode of the Cruxpoints podcast, Steve and Russ are joined by Kent Dicks, CEO and Founder of Life365. Over the course of this episode we talk about all things wearables: why people are slow to adopt wearables already on the market, the Rain dynamic platform which Life 365 is developing, and the behavioral psychology behind motivating patients to take their medicine, get active, and stay out of the hospital. More information at sitewireheatlh.com/cruxpoints
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1h 6min
February 25, 2016 [Encore Episode] How to evolve your healthcare marketing strategy before it becomes obsolete
Paul Szablowski, Vice President of Brand Experience at Texas Health Resources, discusses how he redesigned his marketing department in just one year, how he and his team use lessons from consumer-focused brands like P&G and airlines to better evolve their strategies and why he doesn’t believe in the idea of patient engagement. More information at sitewirehealth.com/cruxpoints
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1h 20min

FAQs about Crux Points Podcast:

How many episodes does Crux Points Podcast have?

The podcast currently has 54 episodes available.