CX RIOT RADIO

CSAT Is A Dumb Metric | Customer Loyalty is King


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Wow, you made your customer satisfied. Way to do the bare minimum.

This episode is about how customer loyalty is more important than satisfaction.

And a simple trick that doctors hate that will get you that loyalty!

Here's the LinkTree: https://linktr.ee/caffcx

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CX RIOT RADIOBy David Powers

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