Customer Success Talks

CSM Quick Lesson: Authority, Consistency & Scarcity with Dr. Christopher Phelps.


Listen Later

In today's CSM Quick Lesson with Dr. Christopher Phelps, you will discover that authority isn't about boasting, it's about letting others showcase expertise. Motivate action through consistency and commitment, using small steps. Scarcity drives urgency, ethically combined with reciprocity. "People just want to get something off."


You can find the full conversation below:

YouTube https://youtu.be/C0HJy2uwxBg

Spotify - https://open.spotify.com/episode/79PwUiGOIiEOTiBofQytCC?si=_-D8vsmWRyaIZq92-kRH-A


Linkedin:

Dr. Christopher Phelps - https://www.linkedin.com/in/dr-christopher-phelps-2b48b718/

Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/


https://cialdini.com/persuasion-power-course-for-dentistry/special-offer?via-rr=OA54EGAO


Follow us on:

Instagram - https://www.instagram.com/cstalkspodcast/

Tik-Tok @customer.success6

Explore Our Podcast Website - https://cstalkspodcast.com/

...more
View all episodesView all episodes
Download on the App Store

Customer Success TalksBy Real Challenges, Experts Advice

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings


More shows like Customer Success Talks

View all
Huberman Lab by Scicomm Media

Huberman Lab

29,313 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,847 Listeners

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader by CS RevSpeak

CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

0 Listeners